Big5 Casino Review

We’ve thoroughly reviewed Big5 Casino and gave it a bad reputation rating. It’s a bad online casino and we advise you to stay away from it. In our review, we’ve considered the casino’s player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Big5 Casino is related to other online casinos listed below and its rating is also negatively influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Big5 Casino is a medium-sized online casino revenue-wise. However, it’s a part of a big group of related casinos with high combined revenues. The revenue of a casino is an important factor, as bigger casinos shouldn’t have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 9 complaints directly about this casino in our database, as well as 42 complaints about other casinos related to it. Because of these complaints, we’ve given this casino 10,312 black points in total, out of which 8,477 come from related casinos. You can find more information about all of the complaints and black points below.

Warning: Big5 Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino’s players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino’s Terms and Conditions if you decide to play at it.

As you can see from all of the information in our review, Big5 Casino is a bad online casino. We don’t recommend playing at it and strongly advise you to stay away from it.

Big5Casino Review Canada – Bonus and Free Spins

Big5Casino is a world-class online casino licensed and regulated by the Malta Gaming Authority. Besides, the casino has been in the online gambling world since 2018. At this casino, you will get more than 1500 games from big names such as NetEnt, Microgaming, Play’n Go, Red Tiger, and Quickspin. Here, your gaming options include table games, slots, video poker, progressive jackpots, and live games. Moreover, the casino will give you a whopping CA$500 + 500 free spins welcome bonus. In order to give you a thrilling gaming experience, the casino also has a mobile casino for both iOS and Android devices. Before you start exploring the available games, you can first read our review to learn more about the casino.

  • Licensed and secure
  • Reviewed and tested by our experts
  • VIP program
  • More than 1500 games
  • Mobile Casino
  • Live chat is only available from 12:00 to 24:00 CET

Facts about

Slots/Games 1500+
Mobile Casino Yes
Live Casino Yes
VIP Program Yes
Software Microgaming + more
Minimum Deposit C$55
Deposit Methods Neteller + more
Withdrawals Within 24 hours
Email [email&#160,protected]

Table of Contents

Casino Bonuses and Free Spins Offers at Big5Casino Canada

At Big5Casino, you will get a welcome bonus as well as other ongoing promotions. Specifically, you will get 100% up to CA$500 after signing up with the online casino. In addition to that, you will get 500 free spins to use on the five selected slots.

Since this is a deposit bonus, you must deposit CA$55 or more in order to get the bonus. Then, the casino will credit the 500 free spins at a rate of 50 free spins daily for 10 days.

Besides the welcome bonus, there are ongoing promotions for both new and regular players. During our review, we found two ongoing promotions:

  • Firstly, there is a Pragmatic Play drops and wins promotion, where you can win a share of prizes worth CA$3,750,000.
  • Secondly, you can take part in the Quickspin challenge and win rewards at various levels. For instance, you will get 5 free spins and 10 free spins at level one and level two, respectively. Still, you will get a 10% casino bonus if you deposit between midnight and 9 am.

Big5Casino Promo and Bonus Codes

The casino has unique codes, but they are not available now. This means you don’t need to use any codes in order to get the current offers. If we get these codes, we will write them on this page. Right now, you can follow the link on this page and claim your offers.

For example, our link will help you claim the CA$500+500 free spins welcome bonus plus other offers.

How to Claim Your Bonus Offer

Big5Casino has a simple process when it comes to claiming the offers. For example, you can claim the welcome package using the steps below.

  1. Sign-up with the casino. You can follow our link on this page to get started.
  2. Log in and go to the cashier.
  3. Move the slider to the ON position in order to activate the bonus.
  4. Choose your deposit method. After that, deposit CA$55 or more.
  5. The casino will credit the bonus to your player account.

How to Create an Account at Big5Casino Site

A real money account is important because it will help you access all gaming services. In fact, it is the first thing you need to do during your gambling journey. At Big5Casino, you can follow the below steps and have your own account.

  1. Click on our link, it will direct you to the casino’s homepage.
  2. Click on the “SIGN UP” button.
  3. Fill in the sign-up form. Precisely, enter your username, email, currency, and password.
  4. Agree to the general terms and conditions.
  5. Also, confirm that you are 18 years old.
  6. Finally, click on the &#8220,LET THE FUN BEGIN&#8221, button.

All Deposit and Withdrawal Options Available for Canadians

If you are looking for a Canadian real money casino with a variety of banking options, Big5Casino is the place to be. Here, you will choose from more than 10 payment options. Additionally, the available options are safe, secure, and fast. These options include:

Deposit Methods

With the following options, you can deposit as little as CA$10 and start gambling.

  • ecoPayz
  • Safety pay
  • Mastercard
  • Visa
  • Zimpler
  • Astropay card
  • Trustly
  • PassN GO

Withdrawal Methods

The majority of deposit options are also available to make withdrawals. Again, it is good you note that the processing of withdrawals takes up to 48 hours. After that, the transfer time will depend on your withdrawal method. These options include:

  • Skrill &#8211, Takes 1-2 business days.
  • Neteller &#8211, Takes 1-2 business days.
  • Zimpler &#8211, Takes 1-2 business days.
  • MuchBetter &#8211, Takes 1-2 business days.
  • iDebit &#8211, Takes 1-2 business days.
  • Trustly &#8211, Takes 1-2 business days.
  • ecoPayz &#8211, Takes 1-2 business days.
  • Safety Pay &#8211, Takes 1-2 business days.

Big5Casino Mobile Casino for iOS and Android

Mobile gaming is arguably one of the new inventions in the world of gambling. Big5Casino has this new invention. As a result, you can play on mobile devices such as iOS and Android. Moreover, you can download mobile apps for iOS and Android.

If you don’t want to use the apps, you can use mobile browsers such as Chrome and Mozilla. Then, the mobile features are incomparable to any other. To be specific, they are great and include the following.

  • Mobile games: The mobile casino has an impressive game selection. Your gaming options include table games, slots, video pokers, and live games.
  • Bonuses and promotions: Also, you will enjoy a variety of offers while on the move. For example, you will get a welcome bonus, tournaments, and other short-term promotions.
  • Banking options: With the mobile casino, you don’t have to worry about deposits and withdrawals. You will deposit and withdraw via options such as Visa, Skrill, Neteller, MuchBetter, Trustly, and others.
  • Customer service: Friendly and professional support agents are ready to serve at the mobile casino. You can reach out to them via live chat and email.

Big5Casino Online Games

The casino will not disappoint you when it comes to game selection. Whether you are the pickiest player or not, you will always find a favourite game to play. Here, you will get a game library that features more than 1500 games.

Better still, prestigious developers such as NetEnt, Microgaming, Quickspin, Red Tiger, and Pragmatic Play offer these games. Your gaming options at this casino include slots, table games, video pokers, progressive slots, and live games.

If you are new to the world of gambling, this casino allows you to play for free. After gaining some experience, you can start playing with real money. The top games that you can play include:

  • Slots: In this category, you will choose from classic slots, video slots, and progressive jackpot slots. You can spin the reels of Book of Dead, Floating Dragon, Crown of Valor, etc. If you want to play jackpots, you can try out Mega Moolah, Jackpot Rango, and Divine Fortune.
  • Blackjack: If you are into games of skills, we recommend you try Blackjack. The popular titles for you include American Blackjack, Classic Blackjack, and Atlantic City Blackjack.
  • Roulette: The experience of playing on the wheel is unmatched. You can taste at Big5Casino by playing European Roulette, American Roulette, and French Roulette.
  • Baccarat: For card game pleasure, look no further than this casino. Here, you will play Big Win Baccarat, Baccarat Punto Banco, and Speed Baccarat.
  • Video Poker: After playing all other games, you can sum up the experience by playing video poker. You can play All Aces, Deuces Wild, Joker Poker, and many more.

Big5Casino Live Casino with Real Dealers

It is time to have an unforgettable live casino experience. At Big5Casino, you will enjoy live dealer games streamed from Evolution Gaming studios. On top of that, you will play against friendly and highly-trained real dealers. At the same time, you can switch to playing against fellow players.

Here, you have the freedom to choose what works best for you. In case you want to make the session more interactive, you can chat with dealers using the chat feature. Truly, the live dealer experience has more thrills as compared to virtual games. You can experience the live casino yourself by playing the following games.

  • Live Blackjack
  • Live Baccarat
  • Super Sic Bo
  • Three card poker
  • Dream Catcher
  • Dragon Tiger
  • Craps
  • Monopoly Live
  • Mega Ball

Big5Casino VIP and Loyalty Program

The casino has a VIP program for loyal customers. However, this program is by invitation only. Specifically, the VIP department will monitor your wagering activities and invite you to the program. So, if you want this invitation, you must increase your wagering activities.

As a VIP member, you will get special benefits such as a VIP manager, more bonuses, and higher withdrawal limits. At the casino’s disposal, there are also loyalty evolution points. This is part of the 5-level animal scale, including Buffalo, Leopard, Rhino, Elephant, and Lion. When you reach each level, you will get a variety of offers and rewards.

About Big5Casino

Big5Casino is an online gambling site owned and operated by Condor Group. In addition to this, the casino has been online since 2018. Condor Group, a company registered in Malta, owns and operates other online casinos. For instance, it owns 24Bettle Casino, Casino Sieger, and b-Bets Casino.

Big5Casino offers popular and exclusive real money casino games, including slots, table games, video poker, jackpots, and live games. The game selection is a whopping 1500 titles from developers such as NetEnt, Microgaming, Evolution, Play’n Go, Quickspin, etc.

The casino also has secure banking options, a VIP program, and a responsive support team.

Wagering Requirements for Canadians

Many online casino bonuses are subject to minimum wagering requirements. The bonuses at this casino are no exception. If you get a 100% deposit bonus, you must wager it 30 times. This applies to both the deposit and the bonus.

On the other hand, if you get a deposit bonus that is less than 100%, you must wager it 60x the bonus amount. Then, winnings from deposit spins and no deposit free spins are subject to wagering requirements of 60X. Lastly, the roll-over requirements of free bonuses are 10 times.

Is Big5Casino a Scam or a Legal and Legit Casino in Canada?

This casino has maintained a positive reputation since it launched in 2018. It is a gambling hub for many because it is legal and legit. To be specific, the casino has a license from the Malta Gaming Authority.

The license number is MGA/B2C/340/2016, issued on 1 August 2018. Well, this is an offshore license, but it is the most recognized in the world of gambling. That said, you can join the casino and enjoy a safe and secure platform.

Is Big5Casino Reliable, Safe, and Secure?

There are three things you will admire after joining this casino. First, the casino is operational 24/7. This means you can deposit money, claim bonuses, play games, and withdraw winnings at any time. In other words, your gambling journey will not have any hitches.

Secondly, the casino utilizes the latest technology to secure your online transactions. For example, there is SSL encryption and strong firewalls put in place to protect your data. If you have an issue concerning your data, you can contact the data protection officer.

Thirdly, the gambling environment is safe. The casino has a license and uses an audited Random Number Generator.

Customer Service

If you have an issue, you can get in touch with professional support agents. The agents are also friendly and responsive. Aside from the agents, you can visit the help center and find answers to your queries. But if you want to hear from the agents, don’t hesitate to contact them via the following means.

  • Support form
  • Email: [email&#160,protected] .
  • Live chat: Available from 12:00 to 24:00 CET.

Big5Casino Summary

Undoubtedly, Big5Casino is a perfect site for players who want to dive into the world of gambling. Still, it is the best gambling destination for experienced players. Whether you are a novice or an experienced player, the casino will spoil you with many things.

Firstly, the casino will spoil you with a whopping 1500 games. Specifically, you will get real money slots, table games, video pokers, jackpots, and live games. Secondly, you will get a fantastic welcome bonus and other short-term promotions. Thirdly, you will play games on the go using iOS and Android devices.

What’s more, you will make payments via safe and secure banking options. Lastly, you will enjoy friendly wagering requirements, an impressive VIP program, and a responsive support team. With all this, we highly recommend this casino.

Big5 Casino Casino

Players from United Kingdom cannot play at Big5 Casino casino.


Review last updated – May 2018

Big 5 Casino are operated by Condor Malta Ltd and they are dual Licensed in Malta by the MGA and in Curacao by Curacao Egaming by one of the master license issuers. They are sister casino to: Rembrandt Casino, b-Bets and 24Bettle Casino. Big 5 Casino offers a wide selection of games – in the region of 1600 – across categories including: slots, table games and progressive jackpots. Software providers include: iSoftBet, Quickspin, BetSoft Tain, Microgaming and NetEntertainment. The casino’s website utilises a: black, silver, white and green colour scheme – its logo is its name in silver with the “5” featured in green.


Big5 Casino are part of the Condor Malta Ltd Group. This group carries a variety of terms we consider to be predatory in nature:

Term 87: “In the event You are not able to provide Us with the requested documents, within a reasonable time frame not exceeding thirty (30) days from the date of Our request, We may close your Player’s Account and/or Your withdrawal may be refused and/or Your winnings can be voided. These consequences may also occur in the event the player is found to have supplied false or misleading information. Provision of a false or invalid phone number may additionally result in a delay in Your requests.”

In place on 01/05/2018.

While KYC and fraud prevention are a critical part of any operators compliance obligations, arbitrary deadlines for the submission of documents is an unacceptable process. As long as the player can ultimately provide legitimate ID there is no justification for the operator withholding payment.

Term 94: “The Player is aware of and agrees that 24Bettle can decide at its own standards, that the maximum amount that a Player can be paid-out is € 1,000 (or the equivalent amount in US dollars or GBP currency) per week, and € 5,000 per month. All amounts larger than € 1,000 weekly, or € 5,000 monthly will be paid in terms which 24Bettle decides, until the full withdrawal amount is reached, if 24Bettle decides not to pay-out the whole amount at once. 24Bettle may, at his own discretion, also decide to pay the amount as a whole, even if the pay-out amounts will be higher than the maximum set within the paragraph. This condition also applies to winnings of (progressive) jackpots.”

In place 01/05/2018.

There is no valid justification for any operator to withhold the payment of progressive jackpots at all. Progressive jackpots are paid from the jackpot fund that is collected and set aside as the play takes place. Unlike other wins that operators have to pay out of their own bankroll, progressive jackpot wins do not affect the operator’s liquidity in any way. The only reason to withhold payment of these wins is to try and frustrate the player into losing the balance back.

Term 97: “No withdrawals shall be accepted from the account if a period of 3 months has lapsed from when the last successful deposit was made. A new minimum deposit is required.”

In place on 01/05/2018.

Forcing players to ‘play to get paid’ is financial hostage taking and entirely unacceptable as a practice.

Term 98: “Bonus credits can be placed into a Player’s Account as part of a marketing campaign.”

In place 01/05/2018.

Before any bonus is placed into a player’s account the player should be made aware of the bonus and the operator should have ensured the player accepts the terms associated with that promotion.

The Condor Malta group are non-responsive to complaints submitted to this service.

We have identified this group actively accepting registrations (no IP blocking and country included in the registration drop down) from jurisdictions they restrict in their terms then using the terms to deny wins. This effectively free rolls all players from restricted countries.

Big5casino: 100% up to €500 + 500 Extra Spins Welcome Bonus

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