Casino Heroes

Casino Heroes Review

Please note: This online casino currently doesn&#8217,t accept players from the UK. Please choose an alternative from our best online casinos.

Casino Heroes is an online casino with a difference. As well as offering over 1,000 casino games to play, this operator also allows you to immerse yourself in a new world. The entire site is themed as a virtual adventure, and you and your avatar can explore different islands and fight bosses to add to your gaming experience. It has won accolades at numerous ceremonies, including the prestigious EGR Operator Awards, and its dedication to unique and exciting gameplay makes this a fantastic, safe and scam free place to gamble online.

Casino Heroes Casino Heroes
&#11088, Rating 4.0 / 5.0
Total number of games 1,000+
Software provider NetEnt
Welcome Bonus £400 + 200 free spins
⚖️ Regulation UK Gambling Commission
Casino Heroes Play Here!

A themed site can sometimes lose sight of its main goal, and the actual games become less important. Thankfully, this is not the case here, as there is still an amazing game selection where you can find all of your favourites. Read this Casino Heroes review for more info.

Overview of Our Experiences

The main look of Casino Heroes site is not overtly themed, but instead favours a simple and bold look. It is easy to navigate, and the game selection is simple and useable. If you do want to enjoy the hero aspect of the site, then there is a full explanation available before you start. Once you’ve created your avatar, you can enter the map whenever you like to play on whichever island you choose.

The Casino Heroe games themselves come from a large variety of different software providers. They range from industry giants such as Microgaming to the small but popular companies such as Yggdrasil. It’s always great to see some choice in providers, as each has its own style and unique gameplay.

Company Hero Gaming Limited
Address 53 Level 3 Sir Adrian Dingli Street Sliema SLM1902
Registration number 48300
Regulation/license UKGC
Phone &#8211,
eMail [email protected]
Live Chat Yes

Casino Heroes Check: Scam or Not?

Whenever you are entering any details online you want to know that the site is reliable and trustworthy. This is even more pertinent when the details you’re entering are personal or financial – and an online casino requires both. There are plenty of online scams out there, so you want to be sure that the operator you have chosen isn’t one of them. This Casino Heroes review will explain how you can ensure that the casino is not a scam.

Fortunately, when you are playing in the UK things are relatively simple. Any casino – online or land-based – operating in the UK is required to hold a licence from the UK Gambling Commission. This is a legal requirement and any casino operating without this licence is breaking the law. You can usually find the UKGC logo at the bottom of the page at any registered online casino and clicking on the logo will take you to the relevant licencing page. The organisation has strict rules and regulations and can issue fines or even revoke licences if an operator is not abiding by them.

Casino Heroes does indeed have a UKGC licence, and it actually also holds two further licences. One is from the Malta Gaming Authority which is quite a common second licence to see. Many gambling companies are based in Malta and so are required to also hold a licence from there too. It is also a very well-respected organisation, with stringent regulations. The third licence held by this particular operator is from the Antillephone License Validation, regulated by the government of Curacao. Only the UKGC licence is required to operate in the UK, and the other two licences are not particularly relevant to UK players. However, it is, of course, positive to see that a further two governing bodies have ensured that a Casino Heroes scam is not possible.

Overview of the Offers from Casino Heroes

While Casino Heroes really does have a great game selection – which we will get onto in a minute – what really makes it stand out is the adventure aspect. By clicking on the Maps icon, players may enter an imaginative world where gambling becomes more than just individual games. You may choose an island to play on and can conquer it by completing all of its regions. Each region has a boss which must be defeated before you can move on. You can watch your progress in the progress bar, and even collect rubies and other items in your inventory. This additional element really adds another level of gameplay to this operator and gives the player a fun long-term goal whilst gambling online.

The Website of Casino Heroes

Online Casino

Despite the intricacy of the virtual adventure, Casino Heroes has by no means neglected the main game selection either. There are over 1,000 different titles available, supplied by a variety of software developers. As with basically every online casino, the majority of the overall number is made up by slot games. These are extremely popular, and come in every colour, theme, and motif imaginable. There are over 850 slots at Casino Heroes, so you really have your pick. Within the slot games, there are also almost 30 jackpot slots available, which is a very respectable amount. Jackpot slots, also called progressive slots, give you the chance to also win a large jackpot, often in the millions. The jackpot increases every time someone plays the game, and since the game is linked across all casinos it is almost constantly increasing.

If you prefer table games to slots, then Casino Heroes will not let you down. There are over 50 table games available, including almost 30 variants of blackjack and roulette. On top of these, you can choose from mah-jong, money wheels, baccarat and numerous types of poker. Favourite variants of games such as punto banco and red dog also feature, so however you like to play, you should find something here.

The live suite at Casino Heroes is truly impressive. Most operators have a handful of live dealer games available, but this one has almost 100 live games, provided by both NetEnt and Evolution Gaming. The options include poker, blackjack, baccarat, money wheels, roulette, and top card. The table limits are between 10p and £75,000 so there is a game to suit every budget. If you are interested in roulette, Casino Heroes has some fantastic options for you. Both Lightening Roulette and Immersive Roulette from Evolution Gaming are available, which won EGR Game of the Year in 2018 and 2013 respectively. Double Ball Roulette is also an option, where two balls are spun at once, making it a thrilling yet uncommon variant.

For more casinos with great live casinos, take a look at our top-rated operators.

Casino Heroes Bonus: Check Out the Offer

Nearly all online casinos will offer new members some type of welcome bonus as a reward for registering. While it’s great to get something back, you should always make sure that you fully understand what you are signing up to, as the T&amp,Cs for the bonuses are not always clearly displayed. Any promotion will come with conditions such as wagering requirements and timeframes, and you should make sure that these make sense for you. There is no point signing up to a bonus where you are obliged to spend far more than you usually would in order to get a small amount of bonus funds. It is a smart idea to think about your budget and how much you will realistically play first, and then see if the promotion will really be beneficial to you or not.

Deposit Bonus £400 + 200 free spins
Bonus Condition 40-times bonus
Validity 30 days
Other promotions Spin bonuses

The Casino Heroes bonus is a little more complicated than most as it is split over your first four deposits. Overall you can get up to £400 in bonus funds, but the amount depends on how much money you put in yourself. For you very first deposit, the operator will match your money 100% up to £50. The second and third deposits will be matched 50% up to £50 and £100 respectively. The fourth deposit will be matched 25% up to £200. What you need to remember is that in order to get the full £400 in bonus funds, you will need to deposit £1,150 of your own money first.

If you do choose to make the full deposit for the £400, this will be given to you as bonus funds which cannot be withdrawn. Both the bonus funds and any winnings from them will stay in your account balance until you have met the wagering requirements needed to convert them into real withdrawable money. The requirements for the Casino Heroes bonus is 40x the bonus amount. This is actually a pretty decent requirement, as many operators ask you to wager the bonus amount plus the deposit too. However, this still means that even if you only get £50 in bonus funds, you will need to wager £2,000 to clear the wagering requirements, and this must all be done within 30 days.

If you choose to sign up to the welcome bonus, you can also receive free spins. With your first deposit, you can gain 200 spins on Starburst, which will be given you to 20 per day for 10 consecutive days. You can also decide not to go for the bonus funds at all, and instead choose to get all of your bonus in free spins. Depositing a minimum of £250 over your first four deposits will allow you to get 600 free spins on predetermined slot games.

This welcome bonus is fairly generous, as you can get a decent amount in bonus funds without putting too much money in yourself. However, we are speaking in relative terms, and you should always consider your own budget first and see if this bonus makes sense for you. If you are looking for other casinos with great welcome bonuses, we have a list of our best casino bonuses.

Deposit and Payout at the Casino

Whenever you are making financial transactions, you want to be able to use a payment method that makes you feel comfortable and secure. For many people, PayPal is a popular option. Unfortunately, this is not offered by this operator. If this is an important aspect for you, you can always have a look at our favourite PayPal casinos.

Payment Options of Casino Heores

Deposit options Visa, MasterCard, Trustly, Skrill, Neteller.
Minimum deposit £10
Fees None
Accepted currency GBP, EUR
Payout options Visa, Trustly, Skrill, Neteller.

This particular operator actually does not have the largest range of payment options available. However, the biggest methods are still available, so we would think that there is still an option there that you will be comfortable using. For depositing funds, you can choose from the following: Visa, MasterCard, Trustly, Skrill, Neteller. All of these options are also available for withdrawing money too, except for MasterCard which can only be used for deposits. For fast and easy transactions, you may also use the payment method Zimpler.

Security and Regulation

Because his operator has the necessary licence from the UKGC, which is really the most important thing when you are concerned about security, we can guarantee that a Casino Heroes scam doesn&#8217,t exist. The UKGC and MGA are both known for being very strict with their regulations, and they do periodic audits at all casinos with their licences, so you can rest assured that standards are being upheld.

In addition to the licencing, there are several companies associated with this site that should also set your mind at ease, such as GamCare and BeGambleAware. Both of these organisations put the safety and welfare of the gambler first and will always help you out if you need it. This shows that the operator is also concerning itself with your welfare. The site is also approved by eCOGRA, which is the leading independent and internationally approved testing agency, specialising in the certification of online gaming software and systems. They are concerned with matters such as the protection of vulnerable or underage players, combating fraudulent behaviour, and fair gaming. This is a great accreditation to have, and it is a well-known and highly respected organisation.

Customer Support

Even if you are an experienced online gambler, every site operates slightly differently, and so it is to be expected that you might have questions from time to time. When this happens, you want to know that you can get these queries answered quickly and efficiently. Clicking on the help button in the footer on this site will open a new tab with the FAQs section. These are pretty extensive and have helpfully been separated into eight categories so that it is easy to find what you are looking for. If you have a more specific or personal question and cannot find the answer in the FAQs, then there are a couple of ways that you can get in touch with the customer support team.

The live chat feature is available between 9am and midnight, so hopefully there will be someone around for you to speak to directly. If you need help outside of these hours, then you can always send an email. The live chat is generally a really great option as it allows you to speak to a member of staff from the support team, so you can ask any additional questions that you might have. When we tested the live chat, we were first sent a message saying that it was too busy and asked to email instead. However, within seconds of receiving this message an operator came online and spoke to us. They did take a little while to respond between comments, and actually gave us some incorrect information regarding the promotions, but when we asked more questions things were cleared up.

Usability of the Online Casino

This site is very clearly laid out and you shouldn’t have any problems finding you way around. The virtual adventure may seem a little confusing to start with but there is a helpful How to Play guide which should clear up any confusion. The main downside to this site is that you cannot filter the game selection as effectively as elsewhere. For example, there are over 850 slot games available and yet there is no way to filter them by software provider, theme, style, or any other aspect of the games. They are simply split into favourites, and everything else. This makes it pretty difficult if you have an idea in mind the type of game you would like to play but don’t want to scroll through hundreds of titles. The only other option is to know exactly which game you would like to play, as you can use the search by but only if you know the exact name.

Casino Heroes App: Many Different Slots

If you are looking for a downloadable Casino Heroes app, you can install it on iOS devices. However, this is not the only way to play on your phone or tablet. The whole site has also been optimised for mobile, and so you can just go to the same website on your phone or desktop. You can even save the site on your Android phone as an icon so that when you click on it, it takes you straight to the site. The graphics on the mobile site are still of a very high quality, and the gameplay is smooth. You shouldn’t have any trouble finding your way around, as the layout is very similar to the desktop version. The whole site works really well on your desktop, tablet, or mobile phone. If you are looking for other apps or mobile sites, we have a list of our best mobile casinos too.

Conclusion: Adventurous Online Casino with Great Game Selection

We love something a bit different, and this operator fits the description! The virtual adventure really adds something special to Casino Heroes and gives its players something new and exciting to try. If you are a fun of gaming as well as gambling, then this may well be the place for you. Even if you aren’t really interested in going through the maps and islands, there is still a fantastic casino here. There are over 1,000 titles available from a great selection of software developers, including slot games, numerous jackpot slots, plenty of table games, and a really impressive number of live dealer games. It is difficult to find a site that is strong in every type of casino game, but this one might have nailed it!

If you want to see which other casinos we are raving about, have a look at our top online casinos this year.

Casino Heroes Review

We’ve thoroughly reviewed Casino Heroes and gave it a very good reputation rating, which means it’s a great casino to play at. In our review, we’ve considered the casino’s player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Casino Heroes is related to other online casinos listed below and its rating is also negatively influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Casino Heroes is a big online casino with a large revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn’t have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 3 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we’ve given this casino 1,952 black points in total, out of which 1,227 come from related casinos. You can find more information about all of the complaints and black points below.

Based on all of the information mentioned in this review, we can conclusively say that Casino Heroes is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

Casino Heroes Review

If you&rsquo,ve grown a bit bored with what the world of online casinos has to offer, Casino Heroes might have just you&rsquo,re craving, offering up something contemporary and unique in the online casino space. Let&rsquo,s face it, playing virtual slots, or watching a spinning roulette wheel over and over again can get a little repetitive after awhile. Casino Heroes presents something different in the gaming landscape — the thrill of an online casino combined with the exciting and immersive world of fantasy game play.

It&rsquo,s an uncommon concept among virtual casinos, and one that Casino Heroes has managed to pull off perfectly, combining slick graphics, a fun-filled fantasy game packed with adventure, and a huge selection of games covering anything you could hope for. The end result is exciting, entertaining and has the potential for free gifts, big winnings and guaranteed fun.

This Casino Heroes Review covers everything you need to know about getting started, including a full list of games offered, an overview of the unique game play, features and quick payout system and security features, an overview of the progressive jackpot payouts, as well as a Casino Heroes Mobile Review for those who like to play on the go.

Software and Range of Games

Casino Heroes is a re-brand of the popular Casino Saga and was created by Swedish gaming geeks who were bored with what they saw out there and wanted to add a new dimension to the online gaming experience. The games are supplied by NetEntertainment, Microgaming, Quickspin, Push Gaming, Yggdrasil and Play&rsquo,N Go, among other of the best providers in the online gaming industry.

As far as game selection, Casino Heroes offers it all, including Roulette, Blackjack, Video Slots, Baccarat Video Poker, and Mobile Games. You&rsquo,ll find several selections of games under each of these categories, however, there are a few things missing, such as scratch tickets, online lotteries, and Bingo, and Keno.

While the game selection is extensive, what really separates Casino Heroes from the rest of the pack is how it combines those games with riveting and gripping fantasy game play, an immersive concept that is unique to Casino Heroes. You play the role of the hero and choose the path forward on your island adventure depending on the games you play. It all starts on the island of &ldquo,Heroes Ville&rdquo, where an evil dragon named Bester has stolen the King&rsquo,s crown, securing it on Treasure Mountain for us to heroically recover. But it won&rsquo,t be easy, as Bester has left bosses in each area of the island to keep you from advancing. Win back the stolen crown by moving through the island&rsquo,s regions and defeating the bosses by playing any of the dozens of available games, including live table games provided by Evolution Entertainment. There is a bit of a twist, though, while there is a huge selection of games to pick from, some of them are only available after defeating certain game bosses. Admittedly, some of the battles are not easy and can be a little frustrating, but in this way, Casino Heroes is a lot like a video game where you have to accomplish certain tasks to unlock parts of the game, which only adds to the fun and challenge.

The interface is simple and easy to navigate for both beginners and advanced players, and finding the right game for you is as simple as using the handy search and filtering features.

If you&rsquo,re a fantasy geek who loves themes like Game of Thrones and the Lord of the Rings, Casino Heroes is definitely the online casino for you.

Casino Heroes Mobile Casino Review

Those who like to do their gaming on the go are in luck. While the desktop version of the site is powered by flash, the mobile application can be used on pretty much any device you can name, allowing you to play when you want, how you want, and where you want. Users on iPhones and iPads will have no problem getting online and into the thick of the island adventure in no time.

The same goes for Android users, with the site catering to a huge range of devices, including Nokia Lumix, Samsung Galaxy, Fire tablet, Surface Pro, LG G6, HTC U11 Sony Experia, and the Andriod One Moto. Support is also offered for Windows phone users on devices like Microsoft Lumina and HP&rsquo,s Elite x3. Same goes for those with Blackberries who want to play on devices such as the Blackberry DTEK60.

Security and Payouts

As the off-shoot of the established Casino Saga brand, Casino Heroes has become known as a fair and trustworthy place for players to deposit, hold, and withdraw their money. Two gaming regulators oversee the casino &ndash, the Malta Gaming Authority and the eGaming Authority of Curaco &ndash, and both have excellent reputations for fairness and security.

The site is secured by an SSL encryption protocol with a backup system in place as a failsafe in case of a server crash, something that has never happened.

As far as deposits and withdrawals, the site doesn&rsquo,t have as many options as some of the competition, but it does accept all the major payment options, including Neteller, Visa, and MasterCard. Users have mixed reviews when it comes to the speed of payouts. Using an eWallet should allow you to get your money within 24 hours, while credit and bank transfers can take anywhere from 2-5 days to complete. There were, however, reports of a few instances where it took longer than that, so that is something you might want to consider if speedy payouts are an absolute priority for you.

Any issues that may arise should be easy enough to sort out through customer support. Unfortunately, while email is always an option, live chat is limited to the hours of 10am to midnight CET.


Hero Gaming Ltd.

Licenced by

Malta Gaming Authority & eGaming Authority of Curaco

Progressive Jackpot

You&rsquo,re certainly going to want to withdraw your funds if you&rsquo,re lucky enough to hit the Progressive Jackpot at Casino Heroes. The casino offers no less than 27 games with progressive jackpots, including King Cashalot, Major Millions, Mega Moolah which once paid out an €1.8 million jackpot, and of course the Mega Fortune, which made one lucky player €2.1 million richer. Other offerings in clued Roulette Royale, Wow Pot, Fruit Fiesta, SupaJax, Mega Joker, Treasure Nile, and Poker Ride, and most of the games are available on iPhone and Android.

Welcome Bonus

Even if you don&rsquo,t win the Progressive Jackpot, you&rsquo,ll want to make sure to take advantage of the welcome bonus being offered up to all new players. Welcome bonuses have become standard across the very competitive online gaming industry, and Casino Heroes offers an option for all players signing up to their site for the first time.

The first choice is the same one offered by many of the sites &ndash, a 100% matching bonus on the amount of your deposit, up to €200. However, if you&rsquo,d like to spin for your bonus, Casino Heroes offers up an action-packed alternative. Before you even deposit a dime, the site offers 10 bonus spins just for signing up and seeing what they have to offer, and you can keep whatever you win with your bonus spins. Once you make a deposit, you earn more spins &ndash, up to as many as 300. For example, you get 25 bonus spins for depositing €10, while a &euro,50 deposit will earn you 220 spins of the wheel, and a deposit of just &euro,100 will earn you the maximum 300 bonus spins, which of course can earn you real, cold, hard cash.

You can take your spins on a wide variety of games, such as Vikings Go Wild, Jimi Hendrix, Star Fall, Starburst, Gemix, Wizard of Gems, The Wild Chase, and Second Strike! You can also earn additional bonus spins through the loyalty program which rewards you as you beat the bosses and advance through the game.

While it&rsquo,s nice to have the option between the matching bonus and the bonus spins, it should be pointed out that the welcoming bonuses at Casino Heroes are pretty standard, and there are better ones to be found out there.


The Swedish creators behind Casino Heroes set out to create a design an experience unlike any other. There is a reason that not many other casinos have attempted to combine casino action with fantasy game play &ndash, it&rsquo,s very difficult to pull off well. Entering this enticing world filled with quality graphics and characters out of a video game can seem overwhelming at first, but after familiarizing yourself with the interface, you&rsquo,ll find that it&rsquo,s all there &ndash, all the same casino games you know and love to play, all the great bonuses and progressive jackpots, and the same safety and security that you&rsquo,ll find with all the top online casinos. The only difference is that you&rsquo,ll be immersed in a fantasy adventure that will thrill and entertain you for hours.

Signing up is quick and simple and will earn you 10 bonus spins on any number of different games. While the site doesn&rsquo,t offer as many options when it comes to cash depositing methods, it does offer all the major ones, and you can get your money on quickly and safely. If you&rsquo,re using an eWallet, withdrawing your money can be done within 24 hours.

Those who love to play live table games will find a number of options here as well, as will those who are hunting for a big progressive jackpot.

Whether you love video games, fantasy tales, or just playing a little blackjack, you&rsquo,re going to want to check out what Casino Heroes has to offer. They&rsquo,ve managed to create something unique and unlike anything else out there. If you&rsquo,re looking for something different, take advantage of their sign up bonus and give it a try today.

Is Casino Heroes not quite making the cut? Check out even more online casino reviews.

Casino Heroes Review

I wouldn’t suggest that the real money casino world has been too ambitious when it comes to pushing the envelope over the years. After all, don’t gamblers just want to deposit their money and play their favorite slot machines or Table Games? Well, with the rise of video gaming and social casinos, the traditional casino world is at a crossroad: stick with the current business model or adapt for a new generation of players?

Today, I am very excited to bring you my review of one casino that is taking a huge leap when it comes to what they are offering. Casino Heroes is the first casino that I have come across in my twenty years in this business that tries to wrap a Role-Playing Game (RPG) and social casino achievements around their real money casino offering. But, the question is, does this work? I’ll be taking it nice and slow in this review to try to explain how everything fits together and to decide if this is a casino you more traditional players want to try.

Casino Heroes, which was formerly known as Casino Saga, is a multi-level gaming experience brought to you by Hero Gaming Ltd., which lists its offices as being in Malta. The site has been in existence since 2014, making it one of the newer brands in the market. This is not entirely shocking when you see the type of game they are offering.

Surprisingly, Casino Heroes has chosen to go the route of having multiple gaming licenses. The site is currently licensed by the UK Gambling Commission, the Malta Gaming Authority, and the Curacao Gaming Authority. Having the three licenses ensures that players from all over the world are covered, but I can tell you that the Curacao license does not hold nearly as much weight as the other two. I am still happy to see that the company went through the process with each jurisdiction, and that takes away some of my fear that comes from the site being so young.

The games at Casino Heroes are mobile-compatible, this even includes the RPG version, which is filled with all sorts of bells and whistles. They also have an app available for iPhone and iPad users (no Android app at this stage).

Who Can Play at Casino Heroes?

When I read that the casino had three gaming licenses, I was expecting the list of restricted countries to be significantly longer than what I found. Perhaps it is the fact there is a “skill” component to the games that give the site a loophole when it comes to some of the grey market countries. Whatever the reason, I am pleased not to have to list too many countries that cannot access these games for real money:

  • China
  • France
  • Guadeloupe
  • Guyane (French Guiana)
  • Hong Kong
  • Italy
  • Martinique
  • Reunion
  • Russia
  • United States

Software Suppliers

Again, when I first read about this casino and the new concepts they were bringing to the industry, I was a bit concerned as to what software they would choose. After all, the casino play itself is only part of the overall experience at Casino Heroes, so you could see why they might not be as concerned about the quality of the games.

The good news for my readers is that not only is that not the case, but the folks at Casino Heroes have chosen to work with several top providers, including:

  • Betsoft
  • Evolution Gaming
  • Microgaming
  • NetEnt
  • Play&#8217,n GO
  • Push Gaming
  • Quickspin
  • Yggdrasil Gaming

The Good Stuff

Innovation is a Good Thing!

Look, I know that many of you who read this review or head to the homepage of Casino Heroes will be instantly turned off by what you find. The concept of adding in a role-playing game to the casino experience is completely foreign to most gamblers. But, what if you were looking at it from the other direction: casino games being an integral part of an RPG? I think what Casino Heroes is doing really pushes the envelope and I hope more casinos will start to take these types of risks.

“Mega” Jackpots

For the casino traditionalists out there (I am still one, I just have to be more open-minded given what I do for a living), you will still find a ton of great jackpots at Casino Heroes. This includes the Mega Moolah slot machine from Microgaming, which currently as a jackpot set at over 7 Million euros! One of these days I am going to hit a big progressive, I just know it! The jackpots are listed in their own tab in the casino lobby for easy access.

The Bad Stuff

Innovation is a Bad Thing

The way the website is presented at Casino Heroes, I suspect many players will immediately be turned off. There aren’t enough references to the casino games themselves, replaced instead with all the different characters and worlds that are part of the RPG portion of the game. It is my suggestion that the management changes some of the design of this homepage to include more casino references to attract the more traditional real money gambler.

No VIP Program

With all the new and innovative parts of this casino, I am saddened to find out that there’s not a real VIP program in place. Yes, everything seems to be achievement based and you can complete worlds and move forward in the game, but I would also like to see something that looks more like the VIP programs that make other casinos very successful and breed loyal players.

Game Selection

This review is very different than many of the reviews I have written in the past. Before I get into the casino games and talk about each section in more detail, I feel it is important to have you understand exactly how the whole site works, including the RPG and social aspects of the gaming. So settle in, and let me see if I can make this all a little bit clearer for you.

The Casino Heroes site is built around a game in which you are a hero whose job it is to defeat the bosses placed by the evil dragon who has stolen the king’s crown and has hidden it on Treasure Mountain.

Are you still there?

Ok, yes, I will admit that this is a bit childish if you are just looking to play some table games and slots. But stay with me here.

To advance in each of the worlds and unlock the next, you need to accumulate XP, which you get by playing slots and table games. This is no different than a typical casino, where you receive points for playing. Where things get different is that when you get to the end of the status bar, you meet up with a Boss who you have to fight. If you win, you are rewarded with things like free spins, bonus dollars, and rubies, which can be used to buy things in the store. If you lose the boss battle, you are set back a bit in the game and have to reach that level again.

See, it isn’t all that bad, right?

I know it is going to be confusing at first, but since anyone under 50 grew up with some form of video game in their life, I feel like Casino Heroes is on the right track here.

Now that the RPG part of the game is hopefully more understandable, let’s get into the casino games themselves.


Casino Heroes is without question a casino that is heavily weighted towards slots. This makes sense given the type of player they seem to be trying to attract with all the achievements and RPG functionality. So, it seems like this is a good spot for me to start my review.

Now, those of you who read my reviews on the regular will know that I am not much of a slots player, but I do love a good progressive jackpot, so I jumped into to Mega Moolah right away and went hunting to become a millionaire. Two things happened: one, I did not win the jackpot, so it is still there for you, and two, I managed to earn enough points to earn a fight with the Big Boss. Which I lost. I guess my Sega Genesis skills are long gone.

As for the full slots catalog, you will find a great variety that comes from having multiple providers in the same lobby. This means that you will find everything from the traditional 3-reel classics to games that feature much more detailed characters and storylines. Here are just a few of the titles that caught my attention:

  • 108 Heroes
  • 2 Million B.C.
  • 4 Seasons
  • Ariana
  • Basketball Star
  • Beach
  • Bell of Fortune
  • Bicicleta
  • Break da Bank Again
  • Bridesmaids
  • Chibeasties 2
  • Creature Black Lagoon
  • Dr. Jekyll &amp, Mr. Hyde
  • Egyptian Heroes
  • Elements: The Awakening
  • Red Riding Hood
  • Game of Thrones
  • Game of Thrones 15-Line
  • Guns N&#8217, Roses
  • Holmes the Stolen Stones
  • Jack Hammer Vs. Dr. Wüten
  • Golden Age
  • Legend White Snake Lady
  • Miles Bellhouse
  • Paradise Found
  • Quest for Immortality
  • The Book of Dead
  • The Grand Journey
  • The Groovy 60s
  • The Hidden Temple
  • The Honeymooners
  • Secret of the Sword
  • ….and many more!

Video Poker

I am glad I started with the slots area because I would have been disappointed if I had first checked out my favorite games: the Video Poker games. Despite having the option of taking all 26 of the Microgaming variants, the site has chosen only to have a handful of games available. Well, at least one of them has a progressive jackpot, so there is a silver lining.

Here are the options you will find under the Video Poker tab:

  • Jacks or Better
  • Jackpot Poker
  • Joker Poker
  • Kings or Better
  • Tens or Better
  • Deuces and Joker Wild
  • Double Bonus Poker

Table Games

When I saw that the Table Games tab had Blackjack and Roulette separated out of it, I was wondering if that was because there were so many choices that they didn’t want to get these titles lost in the shuffle. Once again, however, I found myself disappointed as there are many of the traditional table games missing. To make things worse, the Live Dealer games are mixed into these tabs, leaving the Live Casino tab unclickable.

Well, despite not being able to play games I like such as Ultimate Texas Hold’em and Pai Gow, I did manage to get an excellent Blackjack session in, which highlighted the speed and graphical quality of the game.

Here are the Random Number Generator Table Games you will find at Casino Heroes:

  • Blackjack
  • European Roulette
  • English Roulette
  • Roulette La Partage
  • European Blackjack
  • Casino Stud Poker
  • Casino Hold’em

Live Casino

OK, here is a section that I have only favorable things to talk about. The Live Dealer games at Casino Heroes are powered by Evolution Gaming, who are far and away the industry’s leader. The engagement with a live dealer really transforms the gaming experience and combined with the RPG aspects of the site, it really takes away the feel of playing in a cold, digital environment.

If you haven&#8217,t tried Live Dealer games before, this is the perfect site to do so. The gameplay is excellent, and there is a full suite of games to choose from:

  • Dream Catcher
  • Casino Hold’em
  • Baccarat
  • Blackjack
  • Roulette
  • Ultimate Casino Hold’em
  • Three Card Poker
  • Speed Baccarat
  • Caribbean Stud Poker


Given that Casino Heroes has broken all the rules when it comes to how an online casino is run, I wondered to myself if the promotions and bonuses would also be radically different. This might be the straw that breaks the camel’s back when it comes to attracting traditional real money gamblers, as these bonuses can directly affect the profitability of a player.

Let’s have a look at the promotional area of Casino Heroes and see what we find.

Welcome Bonus

New players are hit with an offer before they even consider making a deposit: $5 free in your account. I love when a casino offers players something just for opening an account. The most important thing a casino can do when they convince you to give them your information is to give you a reason to jump right into the games and play. This is a very traditional way to engage with a real money gambler, and I think it is a smart move for Casino Heroes to take this path.

When you are ready to make your initial deposit, you are offered two different promotions, from which you can only choose one:

100% up to €50 + 50 free spins on Starburst (10 free spins per day for the next 5 days) OR deposit €100 or more and get up to 300 free spins on pre-selected games.

I like that there are two options here for you to choose from, but the amount of the cash bonus is not very large. Even though I am not a slots player, I might be more inclined to take the 300 spins option here.

Second Deposit Bonus

The bonuses don’t stop with your first deposit. If you need to reload, then you can take advantage of this offer:

100% match bonus up to a maximum of €50 OR deposit €50 or more and get up to 75 free spins on Finn and the Swirly Spin.

Again, while the bonus dollar amount is low, having the option of that or Free Spins is a nice touch.

The wagering requirement for bonuses is 40x the deposit, which is in the acceptable range.

Missions and Challenges

For the ongoing promotions, Casino Heroes has a series of missions that are time-sensitive. When you register for a mission, should you complete it and follow the terms (some involve having to make a deposit), then you are rewarded with free spins, free play or rubies: the digital currency used inside the store.

The Ruby Store

When you are playing at Casino Heroes, aside from XP, you also earn rubies for meeting challenges and beating bosses. You can redeem these rubies in the ruby store. Here is how the site describes it:

Buy High-Value Spins with your Rubies! Choose between Hero Spins (worth €0.10-0.25), Super Hero Spins (€1), Mega Hero Spins (€4) with x40 wagering. You can also buy the amazing King Spins worth €4 – completely without wagering.

I like the idea that you can redeem these tokens for cash that does not have a wagering requirement, although I would like the site to be more transparent with what the conversion rates are for each of these awards. This information seems to be hidden behind the wall of having to have registered for an account, and I don’t think that is a great way to promote the rewards program for any casino.


When it comes to banking, you are going to see the standard methods that are available for a real money casino. Even though the offering has more social and RPG aspects to it, at the end of the day this is still a real money casino, and the deposit and withdrawal transactions will be tagged as such. I haven’t seen any complaints about slow pay so you can assume that everything is currently smooth from a banking perspective.

Deposit Methods

  • Bank Wire Transfer
  • MasterCard
  • Neteller
  • Visa
  • iDEAL
  • Fast Bank Transfer
  • Skrill
  • PugglePay

Withdrawal Methods

  • Bank Wire Transfer
  • MasterCard
  • Neteller
  • Visa
  • Skrill

Customer Service

So, for me, doing well in this area is more important for this casino than perhaps any other casino I have reviewed in my career. Given the nature of the site and the elements that aren’t found anywhere else, I really need there to be many layers to the customer support department. I suspect players will have more questions for this casino than any other they have played with.

The first thing I was greeted with when I clicked on the Help link was an FAQ section that was absolutely full of answers to the questions that I had. It very clearly explains what the boss battles are all about, how to use your rubies, and how their mobile game works. I am very impressed with what I see here, and I am certain the majority of your queries will be solved by reading this page.

If you need to contact the casino for any reason, you can do so via live chat, or via many of the social media methods like Facebook and Twitter. There is no telephone number, but that is fine as you can still speak to someone in real time via the chat function.

Would I Play at Casino Heroes?

I don’t know if I have ever been more torn with an answer to this question for any other casino I have reviewed. There are so many unique factors at play here that I want to give you all an honest, measured response.

First of all, I fully and loudly applaud what the folks at Casino Heroes are trying to achieve with this site. The gaming world is evolving, and operators need to adapt to the changing times to not be left behind. However, I suspect the real money casino world is not quite ready for the Role Playing Game part of the site. I am sure that when different themes (how about playing sports games instead of fighting bosses?) are introduced, the concept will catch on.

From a pure casino standpoint, I went from the elation of seeing so many software providers to the disappointment of having so few table game and video poker options. I think the site needs to address this in order to appease those who really only want to play casino games but will put up with the other sections of the site.

Overall, I am very impressed with Casino Heroes. If you are someone willing to try something new, then I can highly recommend this site to you. If you are a traditionalist and not yet ready to make the leap, then my suggestion is that you read some of my other reviews and find a site that is more up your alley.

Casino Heroes Reviews

I’ve been playing Casino Heroes for some time now. I love the games. The customer service is great on always on top to quickly solve any issues you may have. If you want some fun and enjoyment check it out for yourself.

I like a lot of the games that are…

I like a lot of the games that are available on this site. They are very fun to play and exciting most of the time. I really hope to win a bit some day.

Good online casino

Good online casino. Customer service is really lovely and helpfull.

Impossible to win a € on this site 1K…

Impossible to win a € on this site 1K deposit with 70€ withdraw what a joke site not even a 100X
I think 20-30% RTP here on this site not more.
Do not play here!

Speedy casinos are scammers thieves

2 months ago i opened an account at all the casinos operated by Hero gaming scam because i was tiered verifying my accounts at ofher scam casinos since this guys verify you when you deposit via trustly.i made a deposit and won 4000 cashed .i am a middle roller and play only live tables from casinos in day i tried my luck and again i won 2000€ and cashed out the third day the problems began .they rejected my bets multiple times at big wins to prevent me winning big since i was in a winning streak the previous days my bets got bigger .
after 24 losing rounds and 2300€ down i predicted the 8 would come so i made a bet 350€ with neighbours the bet was settled ball was spun and my bets got accepted milliseconds before ball drop in the 8 my bets got rejected and i got my initial bet back without the wins 1800€ while reaching out to chat i could see the following numers were all winners in same section that would be a win of 7200€ they investigated the issue and replayed that it was my internet connection really ?and they dont want to refund the missing wins.egogora and ibas are corrupted authorothys they are there for the casinos they leave you on your own.asking for recordings i have only screenshot .rejecting bets was now common in every casino from this operator every time i can win my bets get rejected.this is pure theft .for me the casinos are all scammers along with the providers they scam innocent players and claim that the connection issue.yrars ago this happened in big brands but they refunded the wins wich is how it should be .i want to warn you to stay away from simple casino,casino heroes ,boom casino and speedy bet and lotto .they have all the same issue the staf gives you the same replay that the issue is your internet.stay away they controll your win and lost meanwhile i am down fir 10000€ exclusive the win .shame on them they are worser then street thieves but they can get away with it.only way to get this bas. is to leave them aside.

Casinos are all the same and at the end…

Casinos are all the same and at the end the provider of the slot you play decides if you win or not.

There are &quot,better&quot, and &quot,worse&quot, providers, but then again. it&#x27,s all the same. making you think you can win something and even if you win you still lose without knowing.

I&#x27,ve played on at least 20+ casinos and it&#x27,s all the same. It got even worse, because of the fact, that the provider and not the casino is deciding about your winnings and losings. Which reults in &quot, Oh ive won in casino x more than in y therfore x is better than y &quot, BULLSHI*. Its the provider and the RTP, you win 10€ – you have to lose AT LEAST 10€ in order to get propper winnings. and this goes on and on and on. untill you HAVE to lose thousands of thousands without a guarantee to see any of it again. So. the cycle continues and you cash more in and more and even more. what took 1-2 cash-ins takes now 5-10 and so on. dead bonuses with 1-2x wins gets common and you have to cash more and more since you win next to nothing.

I mean. It&#x27,s a Casino, what do you expect? To win money? LOL

They do not pay out winnings!

They do not pay out winnings!
They make up some excuses that are not even in order with their own terms and conditions. Very poorly!

dont even try 1 euro this casino…

dont even try 1 euro this casino very bad and no win also its lags and full of issues

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