Lucky VIP Casino

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LuckyVIP Reviews

When I was playing blackjack live tables have been kicked out a few times and I lost my money. trying to contact with customer service,one hour at least waiting on the phones and half an hour to 1 hour on life chat then they said they’re gonna come back to me in 10 days.has been in months nothing happened. I feel like they’ve done it on purpose to make more profit. Never gonna go back again.

Ordered a dinosaur bubble blower…

Ordered a dinosaur bubble blower machine for my son, and he freakn loves it. Thanks.

I&#x27,m still waiting on reply from them

I&#x27,m still waiting on reply from them. Please don&#x27,t play this site. I had won free spins and then a reminder came up that I was playing for an hour. When I hit keep playing and it went back on to the game my free spins had disappeared. When I contacted them with my issue they offered me 10 spins at 0.10p a spin. I had hit the free spin bonus feature on dazzle me and was spinning at £20 per spin. Absolute joke of a site.

This company and its parent company…

This company and its parent company needs to be struck off by the gaming commission ASAP – they won’t payout.
They refuse to payout so you just end up gambling winnings – like they aren’t worth anything and actually want to lose them so you don’t have the continued headache of chasing them up…and also feeling like you have been mugged off.
Oh and you have – there once parent company – it’s slightly muddy waters if they are still part of them / looking in to at the mo – were fined 5.5m by the gambling commission for improper practices – small beans compared to the several K i tried and tried yoto cash out –
All other good reviews on here I suggest need to looking at..
Criminals in my mind…

Worst site in the world took all my…

Worst site in the world took all my deposit an give me nothing and robbing and scamming everyone never use this site

Reply from LuckyVIP

Thank you for taking the time to review Lucky VIP and we&#x27,re sorry for any frustration caused by our site.

If you would like to contact us, please do so via email on [email protected] and include full details of your concerns. We will then investigate your concerns and revert back to you as soon as we can.

We look forward to hearing.

Gemma
Lucky VIP Team

Excellent card just need a code

Terrible site avoid!!

Terrible site avoid. Withdraw £180 and haven’t hesrd anything from the site or the “team” 100% scam please avoid!

Reply from LuckyVIP

Thank you for taking the time to review Lucky VIP and we&#x27,re sorry for any frustration caused by our site.

If you would like to contact us, please do so via email on [email protected] and include full details of your concerns. We will then investigate your concerns and revert back to you as soon as we can.

We look forward to hearing.

Jack
Lucky VIP Team

I deposited 2000 pounds and just…

I deposited 2000 pounds and just started playing , my balance at this particular bet was 1730 , I placed bet and on 11 number I had nearly 75 pounds , my bets were rejected and 11 came. I never got my winning , my bet was rejected and my money was deducted the balance it showed in tht rejected was was zero , i logged out and logged in again and my balance was now 950. I spoke to the customer agent and he says 950 is stuck in the system can u pls resolve this ,I hv a ticke number which is SD2116861 Live chat useless!!

Waow!! My issue was resolved today and my money has been processed. In real. Therefore giving it 5 star now

Reply from LuckyVIP

Thank you for taking the time to review Lucky VIP and we&#x27,re sorry for any frustration caused by your recent roulette stake.

If you would like to contact us, please do so via email on [email protected] and include full details of your concerns. We will then investigate your concerns and revert back to you as soon as we can.

We look forward to hearing.

Jack
Lucky VIP Team

Fast withdrawal

No issues – very good win.

The thing I like is they pay out fast
No quibbling or holding back withdrawal.

I like the site layout and have always felt welcome here.

5 stars from me

Worse site ever been on 100% scam you…

Worse site ever been on 100% scam you will not win

Reply from LuckyVIP

Thank you for taking the time to review Lucky VIP and we&#x27,re sorry for any frustration caused by our site.

We can assure you that our games are fair and unbiased, and advanced Random Number Generators (RNG) are used to determine results, ensuring all games have a truly random outcome. In addition, our games are regularly tested and regulated by an independent authority, to ensure fairness at all times. We are in complete confidence that our games work as they should with no technical errors, unless we are provided with evidence to suggest otherwise. If you do have any evidence to show any errors or malfunctions, please do provide this for further investigation.

If you would like to contact us, please do so via email on [email protected] and include full details of your concerns.

We look forward to hearing from you soon.

Jack
Lucky VIP Team

Every deposit gone within minutes

Every deposit gone within minutes, no wins, bonus rounds or free spins. The website constantly crashes or can&#x27,t be reached for hours, also customer service not bothered answer emails.

Reply from LuckyVIP

Thank you for taking the time to review Lucky VIP and we&#x27,re sorry to hear of your recent experience with our site.

We can assure you that our games are fair and unbiased, and advanced Random Number Generators (RNG) are used to determine results, ensuring all games have a truly random outcome. In addition, our games are regularly tested and regulated by an independent authority, to ensure fairness at all times. We are in complete confidence that our games work as they should with no technical errors, unless we are provided with evidence to suggest otherwise. If you do have any evidence to show any errors or malfunctions, please do provide this for further investigation.

If you would like to contact us, please do so via email on [email protected] and include full details of your concerns.

We look forward to hearing from you soon.

Jack
Lucky VIP Team

Why would my game come up session…

Why would my game come up session expired when in a bonus round very strange withdraw all winnings never play again on this site

Reply from LuckyVIP

Thank you for taking the time to review Lucky VIP and we&#x27,re sorry to hear of your recent experience.

If you would like us to investigate your gameplay for any missing winnings, please do contact us via email on [email protected] and include full details of your concerns.

We look forward to hearing from you soon.

Jack
Lucky VIP Team

Excellent online casino – which is rare!

Been a member since June 2021 – and indeed of one of LuckyVIP’s sister companies – and I only have good things to say.

Withdrawals have always been very quick, communication has been superb and everything has gone exactly as you’d hope from a customer/player perspective.

I must also thank Joel and Jessee for their help on Live Chat this evening and afternoon.

I thought I had mistakenly processed a withdrawal to an older card (since cancelled), but they were quick to alleviate my concerns.

Indeed, the money has since landed in my account.

Good job LuckyVIP, a lot of these other online casinos could learn a lot from you!

Deposit money in secs weeks to get a withdrawal

I made a withdrawal request on the 26th September today 1st October still no funds received. They then ask me for 3 months worth of bank statements and id to get a withdrawal and I have had withdrawals from them before. After I sent a the info they wanted still going round in circles. After I receive my money I will never use them again con artist. Quick to take your money in seconds but take over a week to pay out terrible company

Reply from LuckyVIP

Thank you for taking the time to review Lucky VIP and we&#x27,re sorry to hear of your recent experience.

If you would like us to investigate your concerns, please do contact us via email on [email protected] and include full details of your concerns.

We look forward to hearing from you soon.

Jack
Lucky VIP Team

I have been playing here for some time…

I have been playing here for some time now and I must say LuckyVIP ain&#x27,t bad at all. Withdrawal times are reasonable, mostly within 12 hours. They also have nice games. Not bad online casino,

This site is an insult for the name…

This site is an insult for the name Casino.They rob people without shame.Stay away from that site.They will scam you and you will lose everything.Not recommend that site.

Reply from LuckyVIP

Thank you for taking the time to review Lucky VIP and we&#x27,re sorry to hear of your recent experience.

If you would like us to investigate your concerns, please do contact us via email on [email protected] and include full details of your concerns.

We look forward to hearing from you soon.

Jack
Lucky VIP Team

Read 4 more reviews about LuckyVIP

I emailed quite a few times.

I emailed quite a few times.
for some reason whenever i made a deposit
my card was blocked. This resulted in 30-40 min wait to get the card sorted again. At the time it only happened with the site so the &quot,advice&quot, from the bank was stop using the site. I explained in an email the reason for the account being closed. It was only when the same issue started to happen on other sites like Amazon and Paypal the bank took it serious. Turns out it was linked to this new system linked to the mobile number. I sent off an email telling them the problem was now sorted. Heard nothing then some Questions from safer gambling. I said at the time of closure this wasnt about a gambling issue. And its like they dont believe me. Whilst I understand they have to be careful to protect customers situations also arise like the one I had. It became quite frankly horrible just on hold going through the same Questions over and over just to unblock the card. If they dont want be back as a customer fair enough just tell me. Communication really needs to be looked at. Truly I only followed the advice I was given by the bank on the phone but when the same problem started with other sites and not just one they finally looked in detail

Reply from LuckyVIP

Thank you for taking the time to review Lucky VIP and we&#x27,re sorry to hear of your recent experience.

LUCKY VIP CASINO – UK’S TOP CASHBACK CASINO

Welcome to Lucky VIP Casino! If you’re looking for the best slots and live casino games, then look no further. Since our launch in 2016, we have been committed in bringing you the best casino experience. Browse through the 700+ games available at the site and you will find titles to suit all players. Thinking of joining Lucky VIP? Say yes to the array of perks and casino rewards that await you as a member of Lucky VIP. From weekly cashbacks to Evolution live games, only the best extras are offered when playing online.

Why Choose A Cashback Casino?

Lucky VIP offers you the chance to claim cashback on your losses. But wait… what is cashback? For those who are not familiar with the term, cashback is a reward system that returns you a percentage of your net losses as bonus…for free. Sounds like a good deal, right? Be part of our cashback casino and we will prove why we got the best casino deals for you!

The Online Casino Experience At Lucky VIP

Whether you are more into casual slot games or into action-packed live casino games, Lucky VIP makes sure to offer the right elements for a one-of-a-kind casino experience. Immersive gameplays are easy than ever. Thanks to the HD graphics, quality sound effects, and a array of themes. Bring the experience to another level via mobile compatibility.

Play Live Casino Games At Lucky VIP

Enjoy the booming experience of a typical casino whenever you want with our selection of Live Casino Games. Lucky VIP brings the market’s finest table games, streamed in real time. Enjoy a spin or two on classic Roulette? Or maybe take in the thrills of Blackjack? You’ll find more versions of the best table and card games including Live Poker and Live Baccarat.

Many of the Live Casino Games offered at Lucky VIP come from Evolution Gaming. This maestro of live streamed games makes sure their products are quality and streamed in HD. Their dashing dealers, casino-like sets, and cutting-edge software make them among the leading software providers in the market. Play online live casino games on mobile as well!

Which Table Games Can You Play At Lucky VIP?

We have reunited the most popular table games in our Live Casino section. As a member of Lucky VIP, you can play on the many variants of online roulette, blackjack, baccarat and poker! Discover examples such as Live Lightning Roulette, Live Blackjack Party, and Live Speed Baccarat. We can also give you access to Evolution’s special Live Crazy Time and Live Dream Catcher.

Lucky VIP Offers Scratch And Arcade Games

One little scratch and before you know it, the excitement is reaching new heights! This cashback casino is also in the business of providing you with the most entertaining Scratch and Arcade games. They might be simple and casual, but those who play on online scratchcards know how fun they are. Browse through the extensive list of cards and pick the ones that you like. After all, simple is sometimes the best.

Lucky VIP Live Casino Review

Lucky VIP is owned by Daub Alderney Limited, a company registered and regulated with the Alderney Gambling Control Commission. Players in the UK visit a site licensed and regulated by the UK Gambling Commission. The brand first appeared in 2016 and the core product is a casino. The operator also offers table games and scratch and arcade games. However, this review focuses on the Lucky VIP live casino and the range of exciting and potentially award-winning live games. The UK live casino market is competitive and features established brands but Lucky VIP is a trusted provider.

Lucky VIP Pros/Cons

Pros Cons
Transparent and achievable welcome offer deposit bonus. No downloadable app but mobile format of website.
Live dealers and croupiers. Country restrictions but not including UK.
Several interactive versions of popular table games.

Lucky VIP Welcome Bonus

There is no live casino specific welcome bonus but all players can claim up to £50 in the form of a 100% match deposit bonus. The offer is subject to wagering requirements of 50 times the sum of the bonus and qualifying deposit. Stakes in the live casino contribute to this rollover. The initial deposit can be £20 to £50 and the timescale for the bonus fund is 7 days but then unused bonus funds are lost. There are different levels of the wagering contribution across for the range of online slots and table games.

Live Casino Promotions and Offers

Live casino players with Lucky VIP can take advantage of bonuses linked to the second and third deposits. Up to 30 free spins are the reward for the second deposit. The free spins expire after 7 days and have wagering requirements of 25 times the value.

Players have a chance to win a bonus up to 300% on the prize wheel after the third deposit since registration. There are no ongoing live casino and casino promotions for current players. Some competitors offer reload bonuses and free spins but Lucky VIP focuses in new players and their first three deposits.

Get Exclusive offers on Lucky Vip Promo Codes with Gambling.com today.

Live Casino Games Offered by Lucky VIP

‘Live Casino’ is one of the options on the main menu on the Homepage. The lobby contains 20 live casino games which are different versions of roulette and blackjack. At the time of writing players did not have access to formats of live blackjack but this game may appear in future. All the games are provided by NetEnt which is a market leader in live casino software.

Roulette is the most popular casino table game, both in bricks and mortar facilities and online, including on the live platform. The Lucky VIP live casino offers 8 version of roulette, including European and American roulette. Live casino visitors can also play blackjack in 12 formats. Despite not offering other live table games, the variety of roulette and blackjack formats is a positive.

The live streams score highly for quality and the presentation is pleasing on the eye. The team of dealers and croupiers are predominantly female who converse in English. The live casino appears to be prestigious and creates a glamorous environment that replicates a real casino venue.

Table Limits and Variety

The table limits are clearly displayed on the graphic for each game. The range of limits caters for small-staking players and bettors with a bigger bankroll. This table summarises the number of games and minimum and maximum limits in the live casino:

Game Versions Lowest Limits Highest Limits
Roulette 8 £0.10 to £100 £3 to £10,000
Blackjack 12 £5 to £500 £100 to £5,000

Table limits with Lucky VIP accommodate players with different budgets and risk aversion traits.

Range of Software Providers

At the time of the review all 20 live casino table games were provided by NetEnt Live. There was a wider range of software suppliers in the standard casino but at the moment Lucky VIP have just one partnership with live casino game providers. If the range of live table games increases, for example, with the introduction of baccarat, Lucky VIP may use other providers.

Lucy VIP Desktop/Mobile Experience

The Lucky VIP casino operates effectively and has an appearance that is pleasing and understated. There is a search box in the live casino which makes for easy navigation to a game or genre. There are no downloadable apps for Android or iOS devices but the website can be installed on mobiles when the browser has the appropriate optimisation. The performance of this version compares favourably with the PC-based casino and live casino.

The general and specific live casino game lobbies are distinct on all platforms. Each table game shows the title and a relevant graphic. There is a great deal of use of the iconic roulette wheel. Blackjack games display a table and deck of cards so each game is clearly indicated for players. Mobile customers login to the service by entering the unique combination of a Username and Password. Lucky VIP provides a positive live gaming experience on PC and mobile platforms.

Lucky VIP Live Casino VIP Program

A live casino that operates under the brand of Lucky VIP would be expected to feature a VIP program. However, the main selling points of the site is a VIP experience for all players, regardless of their turnover and stakes. Some live casinos offer a VIP program with rewards for successive levels but Lucky VIP does not have this type of structure but is more equal in its benefits.

All registered customers with Lucky VIP are entitled to loyalty points. Live casino table games offer 1 loyalty point for each £2 stake. When the balance is 1,000 the points can be converted into bonus fund cash and the exchange rate is £1 for 1,000 points. Live casino table games have a contribution rate of 20% and the wagering requirement is 10 times the value of any loyalty points. The loyalty points program is available on PC and mobile platforms and for all products, including the live casino.

Lucky VIP Responsible Gambling Features

The potential for problem gambling is probably greater in the live casino than in other areas of the site. Responsible gambling measure are therefore more important for bettors playing live games. These measures appear under the heading of Responsible Gaming on the foot of each Lucky VIP page. Live casino players have access to the following options for the control of gambling:

  • Game Session Reminders
  • Net Deposit Loss Limits
  • Rake A Break
  • Self-Exclusion

The site displays banner links to support bodies and Lucky VIP is a member of GamStop. Overall, Lucky VIP identifies the potential for gaming problems with live casino players and acts accordingly.

Our Verdict

The absence of a downloadable app and live baccarat games are minor negatives offset by the positive live casino gaming experience at Lucky VIP. New customers can claim three deposit bonuses and once registered can play several variations of roulette and blackjack in a live environment.

Lucky VIP Casino

Players from United Kingdom are welcome at Lucky VIP casino.

Overview

Review last updated – June 2020.

Lucky VIP Casino is owned and operated by DAUB Alderney Ltd – they are sister operator to: Spin and Win Casino, Kitty Bingo , Lucky Pants Bingo, Bingo Extra, Give Back Bingo, Lucky VIP and Regal Wins. Lucky VIP Casino is licensed by the Alderney Gambling Control Commission and by the UKGC they utilise the services of eCOGRA as their alternative dispute resolution service. They provide a fairly extensive range of games, in the region of 700, across the following categories: jackpots, slots, live games and table games from providers such as: Microgaming, NetEntertainment, Wagerworks (IGT) and WMS Gaming. Their site features a monochromatic colour palette – their logo is their name in white with a white diamond, spade and club above it. They currently have no complaints logged at any of the major gambling portals.

Trustworthiness

Lucky VIP Casino have a good reputation within the gambling community and we found no outstanding issues at any of the major casino complaint portals.

Bonuses

100% up to £50

Terms and Conditions

The Lucky VIP Casino Welcome bonus currently consists of a bonus of 100% up to £50.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 50x(deposit+bonus) for the deposit bonus.

The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.

There is no maximum allowed bet term associated with this bonus.

The maximum allowed win with this bonus is 5xbonus.

The bonus is sticky which means it will be removed from your account after you have completed the wagering requirement at the time of your first withdrawal.

Players depositing via Neteller are not eligible to receive this bonus.

Bonus and associated winnings will expire after 7 days if the wagering requirements are not completed.

BONUS CODE: NA

Payout Speed : 5 days

Using Neteller our reviewer reports their withdrawal taking 5 days.

Maximum Withdrawal: None.

Minimum Withdrawal – £10.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

Lucky VIP Casino use Microgaming software for their instant play casino. They also have a selection of NetEntertainment, WMS Gaming and Wagerworks (IGT) games. Check out our Microgaming Software Review.

Game selections are as follows:

Instant

Table Games – 30

Customer Service

Email Testing Record

  • June 2020 – won’t answer without an account.
  • September 2019 – 2 hours 16 minutes.
  • May 2019 – 3 hours 27 minutes.
  • November 2018 – 5 hours 49 minutes.
  • April 2018 – 2 hours 51 minutes.

Lucky Vip Casino Review

Lucky VIP is a brand new online casino which promises to make you feel like a top tier player, right from the start. Here you’ll find over 300 slot games, plus a live casino, table games, arcade games and more, plus there are frequent bonuses and promotions to keep you interested!

Lucky VIP is a brand new online casino which promises to make you feel like a top tier player, right from the start. Here you’ll find over 300 slot games, plus a live casino, table games, arcade games and more, plus there are frequent bonuses and promotions to keep you interested!

The welcome bonus at Lucky VIP is relatively small, but still a great way to get you started. You’ll get a 100% match bonus up to £50 when you make your first deposit of £20 or more – so if you deposit £50 you’ll have £100 to play with. You’ll need to select the welcome bonus when you make the deposit and it will be credited to you immediately. The bonus expires after seven days and wagering requirements of 50x your total deposit and bonus amount apply.

Pros and Cons

  • Very fast withdrawals
  • Frequent promotions and offers
  • Welcome offer could be more generous

Lucky VIP Casino Promotions and bonuses

There are always lots of promotions and offers on the go at Lucky VIP. You can keep tabs on these by visiting the promotions section when you’re logged in, or by signing up to email to have the latest offers delivered to your inbox. Some of the promotions you can forward to are cashback offers where you can earn back a certain amount of your losses for the month, free spins offers, spins of the very special bonus wheel, and loyalty points which you can exchange for bonuses or entries to exciting tournaments.

Game Options at Lucky VIP Casino

There are several hundred slot games, from a number of different top quality providers. Here you’ll find all of the fan favourites like Starburst and Gonzo’s Quest, plus new arrivals are being added all the time. In addition there are a number of exclusive games that you won’t find anywhere else – these include titles like Arctic Empress and 777 Royal Wheel.

You can choose from dozens of themes and hundreds of different characters to keep you entertained as you play. Explore themes like Mystical & Magic where you can play Eye of Horus, Rainbow Riches or Ancient Warriors, or try out Wolf Howl or Hippie Chicks under the Animal Lovers section. There are some amazing special features to look out for while you’re playing the slots at Lucky VIP. These include free spins and bonus rounds, stacked wilds, multiways and tumbling reels.

Progressive Slots

Progressive jackpots are known as Mega Jackpots at Lucky VIP. These jackpots build up over time to reach huge amounts – while some of the jackpots must drop every day, others don’t have a time limit, so they can build until they drop up to seven figures! There are dozens of jackpot slots to enjoy here.

Table Games

Lucky VIP boasts over a dozen live variations of top casino games like blackjack, roulette, poker and baccarat. Blackjack and roulette are definitely the premier offering here, with NetEnt providing a number of versions of these classic games. Within the live casino section you can immediately see the betting limits (which range from 10c to £5,000 depending on the game), so it’s easy to choose the table that suits you. The experience is fully immersive, just like being at a real casino – with professional dealers and HD graphics, the live casino offering here really combines the best of both worlds.

Live Dealer/Casino Games

UK players can enjoy an array of Live Dealer Games at this online casino. You’ll find the live dealer section in the top menu on the site. Head over and choose from options like live poker, live roulette, live baccarat and live blackjack, courtesy of Evolution Gaming.

Other Online Casino Games

There are a number of scratch card and arcade games available to play at Lucky VIP. These work slightly differently to traditional slots and offer something extra fun that you might not find at a lot of other online casinos. Some super easy scratch games include Scratch 4 Diamonds, Scratch 4 Emeralds and Scratch 4 Rubies, while fun arcade games include Nerves of Steal, Gears of Fortune and Krazee Millions.

Registration at Lucky VIP Casino

Signing up for your account is done in three easy steps (personal, contact and account details), laid out in an easy to understand way. You’ll need to provide some basic information like your name, date of birth, email address, as well as the username and password you’d like to use for logging in. At this point you can also select your marketing preferences and your currency. Your identity will need to be verified at this point and if not possible you’ll need to get in touch with support to do this.

Deposits and withdrawals

Lucky VIP offers a few different ways to deposit and withdraw and there’s a very clear landing page where you can find all of these details before you even sign up. You can choose to use Visa, Mastercard or Maestro debit cards, PayPal, and paysafecard. You can deposit and withdraw to all of these methods except paysafecard, which can only be used for deposits. The minimum deposit amount for most methods is £10, while if you use PayPal you’ll need to deposit at least £20.

You’ll need to withdraw to the method you used to make your deposit where possible. If you bank with certain institutions, your deposit will be processed within as little as 10 minutes! If you use any other bank, you can expect to wait 1 – 3 working days to see your funds in your account.

Lucky VIP Casino’s User Experience

Lucky VIP’s site is laid out in a way that combines simplicity with visual appeal and a great user experience. The design and styling of the site creates the atmosphere of being in a luxurious, traditional casino, while the smooth navigation allows you to move easily between sections. Your balance is displayed at the top of the screen and accessing your account settings can be done with just one click, as can accessing the help section or viewing your promotions.

There are links at the top of the page to each different category on the site, like slots, live casino, arcade games or table games and once there you can use the search function or filter by various criteria. A great feature in the slots section is that you can refine your selection by a number of different categories, like different types of bonus features, game provider, paylines or themes like Mystical & Magic, Egyptian or Pirates & Adventure. You can also add your top games to your favourites list so that you can access them quickly.

Mobile Casino

The Lucky VIP site was definitely designed with mobile in mind, the filtering and search function are extremely smooth and browsing for your favourite games is easy. In terms of actual game play you can enjoy all of your top games, optimised for mobile, just remember to play in landscape mode. Features like signing up, deposits and withdrawals and accumulating points are also available on mobile. Simply visit the Lucky VIP website using your usual mobile browser.

Lucky VIP Casino’s Software

Lucky VIP works with some of the top names in the online casino world, to provide you with the best possible gaming experience. Here you’ll find games from a number of different providers like Microgaming, NetEnt, Novomatic and others, plus a live casino offering entirely by NetEnt.

VIP programmes offered by Lucky VIP Casino

While there’s no formal VIP program, you’ll accumulate loyalty points as you play on the site and these can be converted to bonus money which can be used on all of your favourite games across the site. The clue’s in the name – every player is a VIP here.

Support and security

At Lucky VIP you’ll find a succinct but useful FAQs section where you can find answers to questions about registration, deposits, withdrawals, security and verifying your account. If you need more personalised help, the support team is available between 3am and midnight every day to help. You can still get in touch outside of these hours but you might wait a little longer for a response. Support is available via email (response times of under 24 hours), phone and live chat, the latter being the quickest and most convenient method.

Responsible gambling

As you would expect from a reputable online casino, Lucky VIP strongly encourages responsible gaming. You can access the responsible gaming section via the footer of the site and here you can take a self-assessment questionnaire, find information about external organisations for additional support, or make use of one of the responsible gaming tools. These include setting deposit limits, net loss limits, taking a break for a time period of between 24 hours and one month, or self-excluding in order to block access to your account either for a specified amount of time or permanently.

21.co.uk Casino – In summary

You can really expect the full VIP treatment when you play at Lucky VIP. There’s a great selection of games to provide endless entertainment, plus lots of promotions and offers to keep your play interesting. At Lucky VIP you’ll find all sorts of different games – from top slots to exclusive titles, plus live dealer games and fun arcade-style games. There’s really something for everyone when you choose to play at Lucky VIP.

Lucky VIP Casino: 5% Cashback Bonus

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