Lucy Casino Review

Lucy Casino is an elegant casino with a sleek dark theme that’ll make you feel like a VIP. Part of that VIP treatment includes a ton of sign-up bonuses and promotions that Lucy, ever the gracious host, offers all her players. This site has hundreds of different slots and jackpot slot games. If you’re a fan of slots, Lucy Casino is perfect for you.

Casino Name Lucy Casino
Years in operation 4
Number of Casino Games 400&plus,
Games offered Slots, Blackjack, Bingo
Payout Percentage 92%
Welcome Bonus 500 Free Spins
Year Established 2018

Software and Range of Games

If you’re into slots, you’re in luck! Lucy Casino is packed with dozens of beautiful and fun slots like Diamond Mine, Monster Madness and Burning Wins. The Mega Reel has a bunch of different prizes that we’ll get into later, but it maxes out at 500 free spins and you can play it with every qualifying deposit.

Aside from the vast assortment of slots, Lucy Casino offers jackpot games and bingo. It takes a few clicks through the menu to access these games and we would’ve preferred them being accessible straight from the homepage. The bingo options include some top options. But it’s only available limited hours, opening daily at 9am.

Once you do access the “All Games” page, you get a toolbar up top that allows for some customization. There’s a “My Faves” section that lets you add your favorite slot or jackpot games for quick and easy access. The tabs also have an option for “Hot Slots” and another for the newest games available. You can sort the games alphabetically or use the search option. The alphabetical option felt a bit too cluttered in our experience. We found ourselves wishing there was a cleaner way to sort through all the games available.

Bonuses and Promotions

Lucy is a generous host and she showers new players with tons of bonuses and promotions. There’s a whole section of the site dedicated to showcasing the special deals Lucy Casino is currently offering.

There were eight different sign-up bonuses when we reviewed the site. That’s more than we’re used to seeing, which is a big plus. Lucy Casino also offers all new players a chance to spin the Mega Wheel. This wheel offers everything from Amazon vouchers to hundreds of free spins. Another great perk is that you’ll qualify for double cash back during your first month at the site.

You can also find a weekly Happy Hour where players can win 10 or more free spins. All you have to do is log on from 3pm to 7pm every Wednesday. Lucy Casino has a fun system where you can earn an assortment of collectible trophies.

There’s no shortage of promotions at Lucy Casino, but you have to stick around for a bit to cash them out. The playthrough requirements are 65x your bonus amount which is higher than some other casinos.


Some notable banking absences are Skrill and Neteller. If those are your main e-wallets, you might prefer one of the other online casinos on our list. For most people the options will be fine. Lucy Casino accepts PayPal as well as all major credit and debit cards with a minimum deposit of &pound,10.

If you’re using several cards, Lucy has a nifty “Manage Cards” tab that keeps everything organized for you. You can also deposit using the prepaid PaySafe card or PayByMobile. As soon as you deposit, your funds will show up and you can start playing right away. We found withdrawals to be reliable, but they do take a bit longer than some other sites.

To withdraw you’ll need to provide photo ID and a photo of the card. You’ll also need a utility bill which is dated in the last three months that matches the address you signed up with. After that, there’s a 72-hour processing period followed by an additional one to three business days for funds to appear in your account.

Security and Fair Play

Lucy Casino is fairly new, coming onto the scene in 2018, but it’s a subsidiary of Jumpman Gaming which has been providing online gaming services since 2009. The company is licensed by the UK Gambling Commission for players based out of the UK and it’s regulated by the Alderney Gambling Control Commission for players located elsewhere. Jumpman Gaming has had no actions recorded against it, a good sign of a safe and secure place to play.

The company has strict KYC checks to make sure the site is clear of fraud and has a number of responsible gaming options for people looking to limit their gaming. There are deposit limits, self-exclusion options and reality checks available to help players gamble responsibly. It’s easy to see that Lucy Casino and Jumpman Gaming take security and fairness seriously and do what it takes to ensure a fair game.

If you have any other questions or concerns, Lucy Casino have a customer support team, but the hours are a bit limited. They’re available Monday through Friday from 2pm to 6pm UK time.


Jumpman Gaming Limited

Licenced by

UK Gambling Commission, Alderney Gambling Control Commission

Audited by

Mobile Casino

While Lucy Casino doesn’t have a dedicated mobile app, it does have a sleek mobile website. The site’s dark theme translates well to phones and tablets. During our review the site worked flawlessly on a huge variety of devices, both iOS and Android.

The top header always shows your balance and a quick tap lets you deposit, withdraw or cancel a withdrawal. It’ll also display your VIP level and the next level available to you.

When you go to the games, there’s a tab with several options including hot slots, your favorites, newest, jackpots and bingo. You can also sort the games by alphabetical order search for your favorite game.

The bet amount and your current credit are always fully visible and there are some nice touches like a “Battery Saver” mode. This reduces the animation speed and helps you conserve your phone or tablet battery.


If you’re a heavy slots player that loves a big variety of promotions, it’s hard to do better than Lucy Casino. The playthrough requirements to withdraw bonuses are a bit of a drawback though.

The site is sleek and elegant and makes you feel like you’re playing in an exclusive casino. There are more than enough different slot games to keep you entertained for a long time too. There are also enough different bingo games to keep things interesting.

Lucy Casino Review

We’ve thoroughly reviewed Lucy Casino and gave it a good reputation rating. It’s generally a good casino to play at, but there are some things worth noting. In our review, we’ve considered the casino’s player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because Lucy Casino is related to other online casinos listed below, its rating is also influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Lucy Casino is a smaller online casino revenue-wise. It’s a part of a group of related casinos, however, this group is still quite small even when evaluated as a whole. The revenue of a casino is an important factor, as bigger casinos shouldn’t have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 0 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we’ve given this casino 80 black points in total, out of which 80 come from related casinos. You can find more information about all of the complaints and black points below.

Warning: Lucy Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino’s players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino’s Terms and Conditions if you decide to play at it.

Lucy Casino is a good online casino. We’ve given it this rating because we think it’s doing many things well, however, there is something holding it back from getting a very good or perfect reputation rating from us. Even despite that, you can expect this casino to be a good place to play at.

Lucy Casino Review

The introduction of Lucy Casino has certainly opened some eyes and it still seems to be enjoying positivity that continuously circulates the gaming sphere.

With this online casino being a by-product of Jumpman Gaming, we decided to carry out a Lucy Casino review and take a look at the website and all of its juicy features.

Known for being one of the most bespoke software providers around and a leading network, we had high expectations.


New Players Only, Min Deposit £10, £8 Max Win Per 10 Spins, Max Bonus Conversion Equal To Lifetime Deposits (Up To £250), 65X Wagering Requirements And Full T&#038,Cs Apply.

After reviewing much of what they offer including bonuses, promotions, reasons to sign-up, the design, and of course, the games and features, we managed to review the site and help you capture the greatest offers whilst them last.

Keep reading to learn more about the site and the different offers available when you sign up in February 2022!

Table of Content

Welcome Offer &amp, Sign Up Bonus

The Lucy Casino welcome bonus for February 2022 brandishes a significant free spin deal, in-fact it gives new players the opportunity to enjoy up to 500 free spins on Starburst when they first deposit!

This is an unbelievable offer and we are always on the search for upcoming deals but it is very important to note that you are not guaranteed these free spins.

Spin the Mega Reel, where you could then enjoy a prize such as 500 bonus spins, £10 in Amazon vouchers, 20 free spins and more.

We love having the option to win so many different prizes, not knowing what offer you will be able to get hold of first adds to the excitement &#8211, plus the chance to win a massive amount of bonus spins makes it even more appealing.

Existing Players

So aside from the flashy welcome bonus, what else can Lucy Casino offer us in terms of promotions?

They have a page dedicated to their promotions and these bonuses are available for existing customers too.

Take a look at the daily cashback deals, which allows you to get up to 10% of the money you stake back into your account the next day, the amount you get back depends on your VIP level.

Those that play often can gain Legend status, which comes with a lot of rewards including the privilege of enjoying the peak of this cashback deal.

There are numerous ways to make the most of this website with schemes, happy hours, jackpots and double cashback.

You’ll also be able to unravel the inclusion of the Turbo Reel that is similar to the Mega Reel, it gives new and current players the opportunity to win a prize of some kind. This reel option is completely random and gives players the chance to enjoy it when depositing £100.

The offers are forever-changing and that is why they constantly update their promotions page, the great thing about this is that they give you the chance to enjoy constant deals whether you’re a new customer or not.

Important Information

Owner Jumpman Gaming Limited
Established 2018
Minimum Deposit £10
Accepted Currencies GBP
License License
Payment Methods Mastercard PaySafeCard PayPal Visa
Software Microgaming
Support Live Help | email: [email protected] | Web Form

Visit Lucy Casino

Site Design

The sleek website is one that has a look of professionalism with a black theme and a sky blue trim. They pay homage to their signup bonus that is offered to new players and also picture a lady who matches the tone of this website, we can only assume that this is Lucy.

On first impressions, it looks like a real casino site that offers an authentic experience, this includes slots, casino table games and bingo games.

As a whole, the website seems very easy to navigate around and being from the network Jumpman, it has that modified design that captivates our imagination. Upon arrival, you’ll find the main offer, trophies, promotions and some of the latest winnings acquired by users.

Games Available

There is a large selection of engaging games from slots to casino – and Lucy Casino even cater for bingo lovers.

They have a strong line-up of slot games, displaying some of the timeless classics that many gamers love to embrace as well as some of the more obscure labels.

It is worth taking a look through before joining but we can safely say there is something there for everyone.

The popular slot games includes:

Just like any other website, the variety of these games ensures that the bonus feature is very different on each one, this is dependent on how the game is designed by the software provider.

This means that you can enjoy a completely different game each time you upload a slot game that you have never enjoyed before.

More Features

Although it is a slot-heavy gaming site, they also put an emphasis on two other elements of casino gaming, bingo and casino games.

The casino offerings are completely are very realistic and we found them enjoyable and they even include live casino games.

The popular virtual casino table games are Blackjack, Roulette and Video Poker.

You won’t be short of choice at this site and we noticed that this is one of their strongest points in our review of Lucy Casino. If you’re into bingo, casino , table game or slots then this online casino heaven for you!

Mobile Casino

It’s almost a necessity in this day and age with many gamers taking to their phone. This offers the option to play during a commute. You can use this site and their repertoire of games on your mobile phone or tablet regardless of its brand, you can enjoy it on your Android or iPhone.

It does not have a Lucy Casino mobile app but you can simply load it onto your browser and the HTML5 easily converts the site onto your device.

Check out other mobile casino sites which we have review here.

Owner and Licensing

Lucy Casino is owned and operated by Jumpman Gaming Limited.

They are licensed by the UK Gambling Commission and Alderney Gambling Control Commission.


Lucy Casino is powered by the below software providers:

All of the testings went well and this site excels in terms of speed and software durability. You won’t suffer any interruptions or issues, whether you are playing from your phone, tablet or computer.

Payment Methods and Withdrawals

Lucy Casino accepts the below banking options:

  • Debit Cards
  • PayPal online casinos
  • PaySafe online casinos

You can deposit as little as £10 which is always great because that means you can gain a taste for a small fee and that very amount also qualifies you for the highly-anticipated Mega Reel.

The minimum amount you can withdraw is £30 and you can’t exceed the limit of £5000 in withdrawals per month.

If you’re lucky enough to grab a big win then it will take between three and seven working days.

Customer Support

If you would like to speak to the customer support team, their email address is [email protected]

There is also an FAQ page which might answer some of your queries.

There is no live chat feature available to speak to the customer service team.


The professional website has lots to offer which you can see in our Lucy Casino review, giving customers the chance to enjoy a massive welcome offer. They also display many promotions for existing customers.

You can find a whole range of games and the site is easy to use, this is one of the most understated games in the industry, we are always a fan of Jumpman and their design. It is worth signing up and playing for their big win games.

Lucy Casino – Casino Details, Bonuses and Free Spins + Real Player Reviews

You can send us your suggestions or inform Mr. Gamble about a mistake in casino information.

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Table of contents

The Review of Lucy Casino

We decided to evaluate Lucy Casino and tested it, dug out all the vital and important information, and laid it out – all neatly for Your benefit. Just like always, there are good and negative aspects of the casino. Because it’s our pride and joy to keep you and all our other readers well-informed, we’ve mentioned all the things you’d want to know.

We investigated the available casino bonuses and the important rules for the bonuses (remember that the T’s & C’s are a vital factor in the overall quality of a casino bonus ). We’ve also tested the useability of Lucy Casino mobile casino , looked into the selection of games , annoyed their customer support , and gone through the T’s & C’s for the available payment methods . We’ve obviously also gone through their policy about responsible gaming as well as all other details about the casino.

Frequently asked questions

Do I get free spins at any point of my stay at Lucy Casino?

Is Lucy Casino a scam?

What is Lucy Casino wagering requirements?

How long does a Lucy Casino withdrawal take?

Lucy Bonuses

It’s not bad, what Lucy Casino has to offer. As always, we check all available bonuses from the no deposit bonus to the recurring promotions. At Lucy Casino we’re offered %, which is good enough to spark an interest. But, honestly, every other detail about the casino has to be impeccable for us to remain loyal players. We don’t like the fact that there’s no bonus without deposit , but the welcome offer is decent. You can claim up to € bonus money on top of your own first deposit, which is welcome, but we would have wished to see some free spins with it.

Following the welcome bonus, Lucy Casino offers no recurring bonus offers for active players. We’d love to see some weekly cashback bonuses , or anything at all really. All in all, the bonus offers at Lucy Casino are only a few. It’s not the end of the world, but all other aspects of the casino better be great.

The only thing we’d like to add about the lacking bonuses are regarding the wagering requirements of the welcome bonus – it’s high. And we mean a bit too high. If you plan on taking the welcome bonus, keep in mind that you’ll have to wager 65 times the xb.

Lucy Casino Bonus details
1 . Deposit Bonus 500 Free Spins
Bonus extra details
Wagering : 65 x Bonus
Minimum deposit : € 10

Bonus Wagering Table

Game GCP(%)
Slots 100 %
Blackjack 10 %
Roulette 10 %
Other Table Games 5 %

Lucy Casino Free Spins

Lucy Casino Free Spins
Free spins 500 with deposit
Wagering : 65x

Lucy Casino free spins can be found in the offered welcome bonus. The welcome bonus gives free spins with the wagering requirement of 65 times your winnings and they are tied to a pre-chosen slot.

Lucy Casino Game Providers List

Lucy Casino Slots RTP
Legend of 9 Suns 98.98 %
Football Stars 98.95 %
Jokerizer 98.00 %
Kings of Chicago 97.80 %
Zeus Lightning Power Reels 97.73 %
Dollars Down Under 97.67 %
Deal or No Deal: Go All The Way 97.36 %
Sizable Win 97.36 %
Roulette Deluxe 97.30 %

The number of available games is an important ranking factor for us at Mr. Gamble. A great casino should offer an outstanding selection of video slots from a good number of reputable gaming providers . They should also have a live casino available with a good number of of live games . And Lucy Casino is excellent in this aspect.

Offering about 650 casino games from all of 14 gaming providers, together with a good , the number of games is difficult to beat. This is a sign of a great online casino .

Also available among the games are:

  • Yggdrasil Gaming
  • Microgaming
  • Leander Games
  • Pragmatic Play
  • NYX Interactive
  • PlayTech
  • Playson
  • NetEnt
  • Genii
  • EyeCon
  • Mutuel Play
  • Red Tiger Gaming
  • Blueprint Gaming
  • Tom Horn Gaming

Lucy Casino Mobile

These days, with the entire world in our pocket, we expect good casinos to work as well on mobile devices as it does on a desktop computer or laptop. All you really should have to do in order to play casino on your phone is to open an an account and open up your favorite mobile slots , whenever and wherever. And Lucy Casino offers a good mobile casino.

Lucy Casino offer most of their games in their mobile casino , and the overall functionality is good. There are no obvious issues with the mobile version and we like the useability. It’s clear that Lucy Casino has invested a lot into creating their mobile casino.

The only thing we’d want to mention in a negative light, the banking options in the mobile casino. This is often the case, though, because some payment options aren’t developed for mobile devices and are more difficult to implement into a casino. The slightly fewer banking options, and also the selection of mobile slots and other casino games could have been bigger, are the only aspects of the mobile casino we’d like to see improved.

Lucy Casino Deposit And Withdrawals

  • Paysafe Card
  • Paypal
  • Mastercard
  • Visa
  • Paypal
  • Mastercard
  • Visa

The available banking options at Lucy Casino are minimal, but at least they function smoothly . We could wish for more options, and these days, it’s such an easy task to do. We expect them to take care of this and fix this aspect of their casino.

The only available methods for depositing and withdrawing funds are bank/credit cards. Also, the processing times for withdrawals really should be more convenient. On the up-side, the surcharge-fees are acceptable (for what it is). There are oodles of better casinos in this aspect. For us, this was a deal-breaker since we mostly use e-wallets.

Casino withdrawal limits
Singular transaction :
daily : € 1000
Withdrawal time : 1-4 days

Lucy Casino Software

The Lucy Casino platform is filled with games from 14 gaming providers. It’s a very good amount of games and we love the variation among providers. The casino has a lovely design and is uncomplicated to navigate. This creates a super user-friendly experience for gamers whenever using the online casino.

If you know your favorite game, you’re able to filter through the games by type, specific title, or provider, with a separate section entirely for the live casino.

Lucy Casino Support Options

This is another important factor which we take into consideration in our Casino RankingAlgorithm. It’s important to be able to get assistance, to reach the casino support, in case something should happen. No matter how good a casino is, we might have some queries at some point. This is why a good casino should provide easy-to-reach support.

The support at Lucy Casino is difficult to reach. There’s no live chat available, and the waiting period for an answer via email is just too long. These facts really make us distrust this casino.

Responsible gaming with Lucy Casino

Responsible Gaming is more important than ever. Casinos are more liable these days compared to a decade ago. Regulation of the industry has seen the focus increase on the potential issues, such as irresponsible gambling habits and dodgy KYC procedures. Because of regulation, online casinos now have to provide more and clearer safety measures .

Supported options
Phone :
Email :
Chat : No

Lucy Casino Summary

We found a couple of very negative aspects about Lucy Casino. An online casino scoring this low on our Casino RankingAlgorthim should really reconsider their strategy. Despite this, it’s safe to play at Lucy Casino, but let’s be honest… This is one of the worst sites to play at and we recommend you find a better site.

Take a minute to think about what you want in a casino. Do you like big bonuses ? Do you look for a great selection of games ? Visit our dedicated page for your favourite thing. Whether you’re looking for casino free spins bonuses or a specific video slot you’ll find it in our compiled lists. You’re guaranteed to find a casino that offers what you’re after.

The selection of games is among the better ones, and it covers everything and anything. The live casino is is as good as it can be and the number of gaming providers is simply great.


Lucy Casino is another launch from the renowned Jumpman Gaming Limited Group that started its operations in 2018. Therefore, you can expect more or less the same features as other casinos under this operator. This includes its success, largely because of the umbrella group but also because of its diverse game collection. Players can expect everything from slots and bingo to live casino games. What&rsquo,s more, the casino is accessible from your mobile device, allowing you to get in the game from anywhere. There&rsquo,s a nice selection of bonuses and ongoing promotions to pad your bankroll. On top of this, the casino is licensed by the UKGC. With so much in store, let&rsquo,s take a look at Lucy Casino to see if they live up to players&rsquo, expectations.

Live chat available

Available on desktop &amp, mobile

Progressive jackpot games

Licensed and regulated casino

Regular onsite promotions

Phone support not available

High wagering requirements

Unique bonuses and promotions found a home in Jumpman Gaming casinos and Lucy Casino is no exception. Newbie players on the platform will find an exciting offer that touches on various categories, including an Amazon voucher.

Once you sign up on the platform, the casino will offer you a chance to spin the Mega Reel. Now, this may be an invitation or you may be required to pay something small. For slot game lovers, the casino will offer up to 500 bonus spins to use on Fluffy Favorites and Starburst slot games. Other prizes on the reel include bonus spins but on a lower scale.

Bonus Terms and Wagering Requirement

Behind the bonus spins offered by the operator is a wagering requirement that&rsquo,s rather high compared to other online casinos in the same category. The casino requires you to wager the bonus amount won 65 times before requesting a withdrawal. Slots are the only games that contribute to the wagering requirement.

Speaking of the winnings, the maximum wins resulting from the bonus spins are capped at &pound,8 per 10 bonus spins.

Promotions and Bonuses

Players can expect multiple ongoing promotions such as Newbies Cashback Boost where new players will get double their cashback over the first month. Spin the Turbo Reel and you could get between 50 and 500 bonus spins. Happy Hour is on every Wednesday between 3 pm and 7 pm. Stand by because you could walk away with 500 bonus spins.

Lucy Casino has a rather average game collection with just over 400 games in its lobby. The majority of these games are slot games but players should also come across a limited number of live casino games as well as bingo variations.

Slots and Table Games

Once you click on the &ldquo,All Games&rdquo, section, you will spot a multitude of games from different software developers. Some of the notable mentions the casino partners with include NetEnt, Microgaming, Yggdrasil Gaming, Eyecon, and Pragmatic Play. Slot games, however, take up the biggest space here. Expect to find various types of slot games including classic slots and modern games with exciting themes. A search function on the tab allows players to find games only by title.

If you want a taste of something different , the casino offers various table and card games under the &ldquo,Table Games&rdquo, section. You can explore the various roulette, blackjack, and baccarat variations. Video poker is also present with various titles such as Deuces Wild on hand.

Alternatively, you can opt for bingo, which comes in the 90-ball and 75-ball varieties in various bingo rooms. You may want to take advantage of the free bingo room first.

Jackpots at Lucy Casino

You don&rsquo,t want to miss out on the big wins in Lucy Casino. This operator stocks quite an array of progressive jackpot slots bound to keep you hooked to your screen. Popular titles such as Mega Moolah are not available, which leaves less popular titles in the list. This means you will have a chance to explore new games. Into the games, and the operator presents jackpot titles such as Enchanted Prince, Fluffy Favorites Fairground, Stampede, Temple of Iris, Sugar Train, Shopping Spree, and Heartburst among others.

Live Casino Games

Live casino fans will be glad to know Lucy Casino stocks various live casino games in its lobby. The number of games here is nowhere near satisfactory but the casino is still in its early stages, so chances are the number of games will increase. Blackjack and roulette are the only games available.

LucyCasino: Up to 500 Extra Spins on Starburst Slot (MegaReels Bonus Spins)

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