Mansion Bet Casino
If you’re looking for a fresh new betting site, then it doesn’t come any fresher than MansionBet. The betting site was established in 2018 and is the latest addition to the Mansion Groups already well-established brand. Despite the fact that it is so new, as part of such a big brand you can be sure that it’s all above board, the Mansion Group has a hard earned reputation in the gambling industry and as such would offer only a decent product.
|⭐, Rating||4.0 / 5.0|
|⚽ Sports Betting||UK and Worldwide Coverage|
|Live Betting||Premier League Specialists|
|Welcome Bonus||Bet £10, Get £10|
|⚖️ Regulation||UK Gambling Commission|
Essentially, the site markets itself as a sportsbook, but you can also access casino, games, live casino and virtual sports –, giving punters an all-round gambling experience. In this MansionBet review, we will examine all areas of the site to make sure that it lives up to the Mansion Group reputation and that it is fully licensed, regulated and is no scam site.
Overview of Our Experiences
All areas of the site offer a very high-class feel and it is a betting site that is perfect for the more discerning of punters. Aesthetically, it looks classy, elegant and very sleek, and is designed to emulate a website linked to wealth and success. Because it launched so recently, in February 2018, it has the most relevant and up-to-date betting technology. The site is designed to be a leader within the industry and to offer the best user experience for all.
|Address:||Suite 732, Europort, Gibraltar|
We found the site is super easy to use and offers all sorts of betting options. If you want to go onto the sportsbook, then you can bet on a wide range of markets for all European Markets –, from the more obvious sports such as football, to the more niche sports –, such as Gaelic Football. When we checked out the online casino, we found top games from the best software providers –, lots of high-tech table games and a very decent live casino. We also found the banking methods to be varied, quick and easy –, and the customer service was very good.
This is a betting site that not only looks great, but it offers its users a lot of options, is quick and easy to use, with lots of promotions available –, and we found it to be a great user experience.
MansionBet: Scam or Not?
Firstly, MansionBet is part of a well-established and well known online gambling family –, the Mansion Group. As such, with this brand reputation already in place, we already know that any offering from this group will be totally above board.
Furthermore, MansionBet is licensed by the UK Gambling Commission –, this means that the site is completely compliant with all of the rules and regulations set out by this governing body. Therefore, any player covered under this jurisdiction is completely protected and totally safe, covered by a powerful third party.
As well as this, the MansionBet betting site has links to big names in online betting. For example, when playing on the casino, you can find games from providers such as NetEnt, Microgaming and Play’n Go as well as Evolution Gaming. All these providers are synonymous with quality and trust –, and would never be found on a scam site. It is also a PayPal site. Having this payment method is also another sign that this is a completely legit site.
Finally, the Mansion Group have sponsored several of the big Premiership football teams including Spurs, AFC Bournemouth and Crystal Palace. Linking with such well-known sporting names is also a clear indicator that it isn’t a scam site.
Overview of the Offers from MansionBet
As stated, MansionBet offers a lot of products for its punters. Despite its newness, it has a very impressive sportsbook, where you can make all sorts of bets on all different sports and markets. Then you could also try out the online casino and live casino, chock full of the biggest and best games in the industry. If that wasn’t enough, then there’s the option of betting on virtual sports too. There really is something for everyone.
|The Website of MansionBet|
This is marketed mainly as a sports betting site, and as such it offers a great deal. It offers an impressive range of both sports and markets –, enough to suit punters from around Europe. You can bet on popular sports including football and horse racing –, or if you want to try your hand at something different you can try out trotting or water polo. All in all, there are in excess of thirty sports on which you can bet on singles, doubles, accumulators and more. On top of this, there are thousands of markets on worldwide leagues and tournaments.
Sports aside, you could also play on virtual sports, such as football, horse racing and greyhounds. You could also try your hand at betting on television shows such as X Factor, Strictly, Game of Thrones and more, you can bet on worldwide political events, including elections. There’s also the option to bet on eSports betting, including Counter-Strike, Dota 2, League of Legends and more.
As well as this, there’s an impressive in-play live area. With football live betting it has introduced ‘ActionBet’ and ‘PulseBetting’. With ActionBet, it’s great on the mobile in particular. When you follow any live fixture, algorithms feed bets to you based on the events on pitch –, i.e. if Liverpool are on the attack, a bet for Liverpool to score next will pop up. This allows you to make the most out of live games.
PulseBetting is a great innovation. This platform allows you to choose from a list of available markets –, i.e. cards, goals or corners. You can then bet on whether you think one will happen in the next 1 or 5 minutes etc. The odds are extremely high due to the short space of time. All in all, taking sports, markets, live betting and some great odds into account, it’s a very good sportsbook.
Despite the fact that it is predominantly a sports betting site, the online casino has a great deal to offer. There are over a hundred games, with 109 video slots from software developers such as NetEnt, Play’n Go, Microgaming and more. You could choose from classic favourites such as Starburst, to some top new games such as Witchcraft Academy and Jumanji. There are also great branded games such as Game of Thrones, Motorhead and Bridesmaids. You could also play record breaking jackpot slots such as Mega Fortune.
If you want to try out table games, then there are 21 to choose from, including roulette, blackjack, Casino Hold’em, Stud Poker and more. Then if you want to try out online live casinos, then you can hop over to their live dealers and pick from 8 top games, including Evolution Gaming’s American Roulette, Blackjack Live and Dream Catcher.
MansionBet Bonus: Check Out the Offer
When looking at the MansionBet bonus for sportsbook, it is very simple –, Bet £10, get £10. This offer has no wagering conditions attached.
As you would expect, there are certain terms and conditions attached as follows. The minimum deposit to claim is £10 and your first deposit must be made via a debit card. The maximum winnings is £5,000 and to get the bonus, you’,ll be glad to know, there is no need to enter any welcome bonus code. There are various other terms attached regarding each-way bets, so do check the site.
|Deposit Bonus:||Bet £10, Get £10|
|Bonus Condition:||No wagering requirement|
If you’re after a casino bonus, then you’re in luck. There is a MansionBet casino welcome package available worth up to €200 and 25 free spins. On your first deposit you will get a 100% bonus up to €100 if you enter the code MANCAS1, on the second deposit you can get another 50% up to €100 when using the code MANCAS2. Finally, on your third deposit, you’ll automatically get 25 free spins on Starburst.
Again, terms are attached, such as the €20 minimum deposit, there’s also a 40-times wagering requirement, game weighting applies for the wagering requirements (check on site for specifics) and there are betting restrictions you need to check out. Overall, it’s very decent MansionBet welcome package.
Deposit and Payout at the Betting site
When it comes to banking methods at MansionBet, you don’t have a great deal of options compared to some other betting sites. However, you can pay with all the regular payment methods, including: Maestro, Bankwire, Neteller, Skrill, Paysafecard and we were pleased to note that this is a PayPal betting site. With all of the banking options available, there is a minimum deposit of £10.
There are generally no maximum deposits stated unless you are depositing via bank transfer –, which has a limit of £5,000 –, or PayPal, which has a maximum of £10,000. All deposits are immediate, apart from bank transfer, so you can get playing straight away. Do be aware though, that when claiming your bonus, you need to deposit via bank card or you will not be eligible.
|Payment Options at MansionBet|
|Deposit options:||Maestro, PayPal, Fast Bank Transfer|
|Minimum deposit :||£10|
|Payout options:||Maestro, PayPal, Fast Bank Transfer|
With regards to MansionBet’s withdrawal policy, the cashier will process your request within 2 working days –, and then you will get your withdrawals in accordance with your banking method –, for eWallets this is generally under 24 hours and for bank cards it can be between 3-5 days.
You also need to be aware of the verification process for withdrawals. The company states that the cashier will process withdrawals within 48 hours, but this is after the verification process has taken place. So be sure you check what documents are needed to speed up the process. Also, as with most betting sites, you can only withdraw via the method you deposited with. Furthermore, check that your winnings aren’t attached to bonuses, as there will be wagering requirements with these.
Security and Regulation
As previously mentioned, MansionBet is regulated and controlled by the UK Gambling Commission, which is known to be one of the strictest governing bodies in iGaming and betting. The site is totally compliant with all of the Commission’s stipulations and rules, so you can be sure that you and your money is completely safe on the site and you will not be a victim of foul play. It is also attached to the third party company IBAS Independent Betting Adjudication Service), which means that if there is a dispute of any kind, you can have them mediate between yourself and MansionBet to ensure a fair outcome.
As well as this, the site uses the popular Thawte SSL, which is becoming an ever more used security encryption SSL certificate provider. As such, your connection with MansionBet is totally secure and it cannot be interrupted by any malicious third party. These factors combined ensure your complete safety on the site.
On top of this, the company very much promoted the concept of responsible gambling and is linked to big third party companies such as BeGambleAware, GamCare and GamStop. As such, if you do feel that your gambling is becoming out of control, you have instant access to companies who can assist you.
One area that is difficult to criticize with this betting site is the MansionBet customer service. There are many ways to contact the agents should you need and it is, indeed, a pretty impressive service.
There are various ways to contact the agents. Firstly, the most popular and our recommended way is via the Live Chat service. This is answered within minutes so is great if you have an urgent query, however, the service is for registered customers only. Another way to contact the agents quickly is via the telephone service. You will speak to someone quickly and this is open to all. Furthermore, there are two numbers available –, one for inside the UK and one for outside the UK. Both live chat and phone lines are manned between 9am –, 1am. This is our only criticism as we prefer 24h service.
Another, less urgent way to contact the agents is via email at [email protected] . Generally, your queries will be answered in under one day, but usually much quicker –, within hours, depending on the time of day. You can also contact them via Twitter @mansionbet. However you get in touch, we found the agents to be helpful, professional and polite.
Unfortunately, we couldn’t locate the FAQ section of the site, so if there is one, then it isn’t easily accessible, which is another minor criticism. However, should you scroll to the bottom of the page there are sections named ‘Security and Privacy’, ‘Deposit Options’, ‘Withdrawal Policy’ and ‘Betting Rules’ alongside the Terms and Conditions, so these areas may well answer any questions.
Usability of the Online Betting Site
The MansionBet user experience is overall, very good. Aesthetically it looks like a smart and sophisticated site that appeals to the elite. Furthermore, the layout is very clear and doesn’t look at all overcrowded. The main menu can be found along the top and you can choose the area of the site you wish to access: Sports, In Play, Casino, Games, Live Casino, Virtual Sports and Promotions. To the right, you can log in or register.
When you do enter the sports section, there’s a further menu underneath where you have more options to choose from: Today’s Events, Results, Leaderboard, Cash Out, Price Boost, YourBet, Add2Bet, ActionBet, PulseBetting and MansionBet App. Then next to the menu, you can choose what format of odds you prefer and your specific time zone.
When you move to the left of the screen there is another menu with all the available sports and markets with drop down lists of markets. Should you need the help, then there is a search function. At the bottom, there is a sitemap, and also where you can access Terms and Conditions and other more informative areas of the site.
The site is also laid out well, with games sorted into Top Games, New Games, Table and Cards, Live Casino and Video slots, as well as a search function.
The only criticism we have is that the Contact Us tab is at the very bottom, so not immediately obvious. However, all in all, it’s an attractive site and is simple to use and navigate. It’s not overly fussy and has a handy search function. It’s quick, easy and plays well.
MansionBet App: Many Different Games
For a newly established betting site, it has made sure it has a very competitive mobile app that can be downloaded easily. Simply search for the app in the store, hit install and it’s on your phone. You then have action to the best MansionBet features, such as ActionBet and PulseBetting on the move. On mobile you can also take up the welcome bonus if you join using the app. If you want access on certain phones, such as Windows or Blackberry, you will have to play direct via your browser, although this is equally as good and your experience will be just as impressive.
The MansionBet mobile experience is just as good as the desktop experience –, in fact, ActionBet and PulseBetting works even better on devices than desktop. The mobile site is just as easy to use as the desktop, it has decent scroll menus, finding and making bets is easy and the banking is no problem at all. All in all, in terms of sportsbooks and mobile casino sites, it’s a great way to bet on the move.
Conclusion: Perfect Online Betting Site with its Own Software
All in all, although it’,s one of the newest sites around, it stands up very well against its competition. The sports available and markets on offer are as good as, and even better than some of the other more established sites. It also has decent odds and prices. We also love the addition of ActionBet and PulseBetting for in play betting. As well as this, the additional products, are great, and it’,s comparable to any of the best online casinos in the UK.
There are a few areas for improvement though. Live streaming would be a great addition, as would an easy to locate FAQ section –, and 24h customer service. Also, more payment options would be good. Having said that, its bonuses are good, mobile is good and it offers a great user experience. It’s safe, secure, well regulated and is no MansionBet scam and is worthy of a very creditable 4.0 out of 5.
MansionBet is the official online sportsbook from Mansion Europe Holdings Limited, launched in 2018. The company is renowned for its online casinos and so it has a lot of experience when it comes to betting online. MansionBet has a great community of active punters, enjoying a good selection of sports and markets to bet on. The bookmaker provides an interface that’s easy to navigate and has plenty to offer in terms of promotions. We’ll take a closer look at everything the sportsbook has to offer in this MansionBet review.
- Good odds for all popular football leagues
- Generous welcome bonus for new customers
- Secure betting site with a UK license
- Mobile betting apps to download for iOS and Android
- Special promotions and free bets offered
- Only accepts a few payment methods
- Customer support is not open at night
- Owner / Operator Mansion Europe Holdings Limited
- Licenced By UK Gambling Commission
Sports Markets and Bet Types
For this MansionBet review, one of the first things we looked at was the variety of sports and markets available. We were pleased to find a very impressive list of options that covers more than 30 sports. There are betting options for pretty much all popular leagues, tournaments, and events. Of course, some options are more popular than others and football is by far the sport with the most available matches and bets.
The featured links on the home page highlight some of the biggest events currently taking place. Here you can expect to find iconic tournaments, such as the Premier League, NFL, MLB, Rugby Union, UK & Irish horse racing meetings and more. The in-play section can be viewed separately from the list and live matches will also be displayed after selecting the preferred sport, if available.
It is very simple to add bets to the slip displayed on the right. You simply need to select the odds for the event you’re betting on, then go to the bet slip to enter your stake before placing the wager. It is possible to place singles, put all selections as part of one accumulator, or create multiples based on various betting systems. An E/W box will appear on the ticket for each way betting after you make a selection from the MansionBet horse racing section.
Bonuses and Promotions
New players can receive a bonus on their first deposit, which varies slightly depending on location. As usual with sports betting sites, the deposit and the bonus total amount must be rolled over a certain number of times at the minimum odds specified on MansionBet’s website. Once the wagering requirement is met, the bonus funds and the associated winnings become available for withdrawal.
Active punters can take part in the MansionBet ACCA Club and get free bets every week. A pop-up message will appear for entering the rewards club. After accepting, players just need to place an accumulator bet of 20 € or more with at least five selections at cumulative odds of 3/1 to get a 50% bonus free bet the following week. In addition, the bookmaker also offers an ACCA Boost feature that increases the payouts for accumulators of five or more selections, up to 60% bonus for 15+ selections.
MansionBet doesn’t provide a lot of banking options for its customers. In fact, the deposit methods are limited only to the most popular ones. Users can choose between cards from Visa and MasterCard, Paysafecard and PayPal from the cashier. Those in New Zealand have the additional option of Skrill. Minimum deposits are specified for various currencies on the site.
To get started, you will need to register a MansionBet account. Once signed in, the deposit button will be available in the top dashboard. It will open the cashier in a pop-up window that has encrypted connections with an SSL certificate. This ensures that the details entered here remain private at all times.
The account balance will be updated to reflect the available funds straight away. MansionBet normally settles bets instantly, so there is no waiting time to worry about. There are, however, cases where it can take up to 30 minutes for the bets to be settled and the winnings to be added to the balance. From here, the cash can be wagered again or withdrawn through the deposit methods used before.
Security and Fair Play
Although this online sportsbook is a fairly new addition to the world of sports betting, it is operated by a well-known operator in the casino industry. MansionBet Europe Holdings Limited is licensed in Gibraltar and by the UK Gambling Commission.
MansionBet has a secure platform provided by SBTech, a company responsible for some of the best sportsbooks online. The odds are generally sharp and punters can expect to find good prices for the popular markets. It is also good to see that connections are encrypted at 128 bits.
Costumer support can be contacted by live chat, email, and phone between 08:00 and 23:00 GMT. The limited working schedule should not be an issue and emails can be sent at any time. The responses are usually timely, and staff are friendly. The site also provides some FAQs and extra details to help clear out common inquiries.
There are definitely some perks to joining MansionBet and one of them is the great mobile betting platform. The website is of course accessible via a browser on various mobile devices and the interface has been adapted to better fit on the screen. However, the main attraction here is the MansionBet sports app. It comes in two versions, one for iOS and another for Android. Users can download the preferred one from the respective mobile store.
The application is free and can be installed in one minute. The optimised interface is perfect for the compatible devices and provides a more user-friendly layout while maintaining a full level of functionality. All of the sports and markets you’d find on the website are available, including the rich in-play schedule with more than 30,000 events per month. The promotions also remain the same, so users can enjoy price boosts and free bets.
Overall, MansionBet is a great online sportsbook for UK punters. The operator is reliable, and the sportsbook provides a vast range of markets for tens of sports. The odds are kept sharp while still offering generous bonuses and rewards for active punters. On top of everything, the mobile apps are perfect for betting on the go. There some minor drawbacks, such as limited banking options, but they will hopefully be improved in the future. Give MansionBet a try today, and don’t forget to take advantage of the great welcome offer.
I only used them once. I signed up a couple of weeks ago as they were promoting a £10 free bet if I signed up and made a bet of £10. So I did that, and then was promptly informed that they were revoking my eligibility to participate in further promotions/bonuses/free bets with no explanation as to why. Wont use them again!
BE CAREFUL OF BONUS.
I seen the 100% welcome bonus. It said ",Wager 40x before withdrawing", which I thought was good. Little did I know it meant wager 40x YOUR BONUS. I spent £30 for a £30 bonus but to withdraw, I have to wager 40 x £30 which is £1200. This is insane! The wager 40x is misleading as it doesn',t even state 40x promotion bonus. I won a fair bit but I had no choice but to keep gambling as I couldn',t withdraw. You can win 500, lose 500 and still not be able to withdraw! Such sneaky tactics, do not trust. Only generic ",check our terms", responses. No actual help. Even so misleading even in their T&,C.
Update: as shown by their response below, they mention T&,C which I',ve already stated IS MISLEADING as I',d already explained how and why. This is how little they care about actually fixing the issue.
Reply from MansionBet
Good afternoon. We appreciate your honest review and we are more than glad to address your feedback. Please keep in mind that the bonuses issues on the house have the sole purpose of enhancing your experience and are a separate amount from the real money balance. Each bonus or promotional campaign is related to its respective policies which you have read and accepted on our Terms and Conditions page during the sign-up phase. We highly recommend that customers familiarize themselves with bonus specifics prior to playing in order to ensure the most enjoyable experience. Feel free to reach out to us should you wish to discuss a topic that has your interest or for any other query.
Very Helpful and generous
Reply from MansionBet
Updated Jan. 31, 2022
Hello Michael, we appreciate your time providing us with a five-star review and positive feedback. Always feel free to reach out to us if you need assistance with anything! Have a wonderful rest of the day.
Excellent customer support
I’ve always found Mansion Bet support to be excellent not sure about live chat but they reply to emails almost straight away &, are very helpful. Their agent Lance kindly resolved an issue for me which was actually my error but unlike other gambling sites I’ve dealt with Mansion Bet were happy to help me.
Reply from MansionBet
Greetings Gem. Thank you for providing us with your honest feedback. Our priority is our players', experience and reading reviews, such as yours, feels highly rewarding. Nonetheless, we will make sure Lance is informed of your positive review and we remain at your disposal 24/7 for further questions or queries.
Can not use free bets again
Can not use free bets again, no live chat again.
Reply from MansionBet
Hello Kevin, thank you for providing us with an update on your most recent experience. Please note our Customer Support channels function 24/7 and we are always ready to assist if you need anything or if you have a particular query. Please feel free to contact us via phone, chat, E-mail or through updating us with your username, here, in the Trustpilot thread.
Read 1 more review about MansionBet
I',ve been using mansion bet for a…
I',ve been using mansion bet for a couple of weeks now and have had no real issues thus far. Saying that I made a withdrawal today and am still waiting for it to be processed, the time scale given for this is 48 hours which seems a long time but will wait to see if I have any issues and update accordingly. Apart from that bets seem to be paid out without issue, and for now have no problems using the site.
Reply from MansionBet
Hello Brann! Thank you for taking the time to share your most recent experience with us. We aim to reunite our players with their cashouts as quickly as possible while also complying with the relevant regulatory practices. We are keen to check the status of your withdrawal but we weren',t able to locate your account. That being said, should you wish to receive further information about your payment please contact our Customer Support line (24/7).
Spoke with Lance in customer service…
Spoke with Lance in customer service who was magnificent and nothing was too much trouble, I sporadically receive £100 or more free bets which is always welcome while I feel mansionbet are easier to deal with than other sites.
Reply from MansionBet
Hey Steve, thank you for your positive feedback- we truly appreciate it! We always aim to provide superb customer service and it feels wonderful to read such reviews. Have a wonderful day ahead.
So i signed up as a new customer and…
So i signed up as a new customer and deposited £500, biggest mistake ever.
So after placing 2 bets, they locked my account and asked for documents which is fine, however they are refusing every document i sent them. these are documents i sent to a solicitor to buy a house and the solicitor accepted them!!
This company clearly operate as a front to steal money from customers and hide behind these checks to avoid paying out.
I will fight them for my deposit back, as i am now in the process of writing articles to be sent to various papers such as the daily mail.
my advice to all of you, raise a complaint with mansion bet and complain to IBAS and the Gambling commission and lets all fight to get the license to operate in the UK revoked!
I will setup a website to allow people to co-ordinate for the purpose of getting them closed down.
My experience with them was pure hell
My experience with them was pure hell
My experience with them was pure hell
My experience with them was pure hell. They literally robbed me of a lot of money then did everything possible to keep it. The customer service is based in Bulgaria but their company is in Gibraltar yet they',re setup to rob people in the UK.
Common scams they do.
1. Offer promotions but remove them if you win
2. Make it as difficult as possible to withdraw
3. Lie about events that took place and make it as difficult as possible to clear things up
They are 5th rate cowboys who shouldn',t have a gambling license.
When I tell you DO NOT GO NEAR THEM, please listen.
They also complain to trustpilot about most negative reviews mine have been removed countless times. So remember there is probably 100+ more negative reviews than what you see, they just find a way to get some removed.
Reply from MansionBet
Hello Jaqueline, we highly appreciate taking the time to provide your feedback and we would like to address the situation. One of our key priorities is reuniting our members with their withdrawals but also complying with the guidelines set by the relevant jurisdiction. To elaborate, your security is of utmost importance to us, hence, each transaction is dealt with utmost care. Please kindly note that we are not able to remove negative reviews let alone contact Trustpilot about this. We would like to address all your concerns in-depth, but we couldn',t locate your account. Due to the above, we urge you to contact our 24/7 Customer Support Team, should you require any assistance regarding one of the concerns listed in your review. Have a good day!
MansionBet are a superb bookmakers
MansionBet are a superb bookmakers, efficient and straight forward.
Unlike a lot of these tin pot bookmakers they take pride in providing a service, are contactable via telephone or email.
Come back to you swiftly without fail or having to chase.
Reply from MansionBet
Hey there, Adam! Thank you for taking the time to share your experience with us. We truly appreciate your feedback – that',s what we strive for and it feels highly rewarding when we receive such reviews! Should you need assistance with anything, please feel free to contact our Customer Support Team. Have a wonderful day!
App does not work!
Website not much better!
Reply from MansionBet
Hello Kevin! Thank you for raising this with us. We would like to review your case further and provide you with a solution to the issue you mentioned. Please could you provide us with a reference number for your recent correspondence with us or alternatively your username, so we can get in touch as soon as possible. Best regards!
Previous to numerous replies to mansion bet
After 5 phone calls by me to your firm plus photos of birth certificate plus Aviva house contents insurance plus building contents many days flustered annoying phone calls made to your company all to no avail I finally given up for a measly £30 plus it’s not worth the hassle now I have written one review on trust pilot you have said exactly the same thing again you want another contact with me as I told your agent I wouldn’t ever give your mansion bet company my bank details I just thank god I paid a opening deposit through PayPal. Under no circumstances will I give you my bank account details. So in answer to your reply for my user and login details you company can go and photograph yourselves. You had all the details you will ever get from me.yours in sport bobthebet
Reply from MansionBet
Hello! Thank you for taking the time to provide us with an update regarding the verification process of your MansionBet.com account. Please note that as a trusted betting platform in an industry of strict regulations, we store the documents and information received in a secure and confidential manner. In addition, we would like to establish a productive outcome of the situation which arose and we will be more than happy to have a discussion via our communication channels: 24/7 Live Chat, 24/7 Phone line and our e-mail address: [email protected]
Read 1 more review about MansionBet
Hi roger– Nathan was more than…
Hi roger– Nathan was more than helpfull with my account &, I d docs– i just need too know about wether I can continue with u please— regards philip
Reply from MansionBet
Hello Philip, thank you for your positive feedback and we will make sure Nathan being informed of your pleasant experience. Please note that we have an update regarding your account closure request so we look forward to hearing back from you. Please reach out to our Customer Care team via our 24/7 phone line, chat and E-mail: [email protected]
Absolute scam, do not use, they mess you around trying to get validation, nothing is good enough, then they threaten to block your account if you cant validate who you are in a few days but delay you and never accept perfectly good pictures and documents
Reply from MansionBet
Hello Calum, it',s unfortunate for us to hear you have stumbled upon a negative situation during your time spent with us. Please note that our verification process and criteria are in line with our internal policies and also related to the guidelines established by the governing body. Whilst reviewing your account, we have monitored that your identity verification is already completed. That being said, please feel free to update your review or to contact our Customer Support Team so we can discuss your most recent experience with us.
Thank you for kind words and help I…
Thank you for kind words and help I very impress by customer care and helpfulness again thank you
Reply from MansionBet
Hello James, we are glad to learn you have had a positive experience with our customer care team. We look forward to hearing back from you if you',d need anything, if you have a query or if you',d simply want to share anything with us!
Don’t use this company
Don’t use this company. They reduce you max winnings to £1as soon as you win a few bets. Embarasing and shouldn’t be allowed to do it. They only want losers as customers. They won’t explain anything
They reply saying contact customer services, I have and they basically say they don’t have to explain anything, and yes your internal policies are don’t allow any customers win
Reply from MansionBet
Hey Gary, thank you for your feedback! It is unfortunate for us to hear you had a negative experience with us. Please note that we have internal policies and regulations which we follow strictly. If you',d like to discuss the relevant situation which arose, please feel free to contact our Customer Support Team (24/7).
whatever you do ,do not use Mansion bet…
whatever you do ,do not use Mansion bet ,the terms and conditions are there to bamboozle you, especially the bonus terms .I basically put £100 in to my account and the bonus was 100% to £100 ,i then had a bet which one £311.88 ,then i tried to use this money to bet again ,they would not allow this so i added £80 then having second thoughts as to why should i have to ,so i withdrew the £80 ,then i tried to withdraw the balance of my account the £311.80 transaction no ID 34937875875 ,which has never been sent to my bank .I have spoken to Mansion bet several times asking where the money is and they keep saying i broke the bonus terms and conditions .Why did you allow me to bet with bonus money ,and it won you don',t wanna pay ,worst bookies
Reply from MansionBet
Hey Roger, as a licensed gambling provider we must strictly follow our internal bonus/promotional policies and the guidelines set by the regulatory bodies. Please note that all bonuses which include the wagering process not being completed will be removed on a withdrawal attempt. That policy is also stated on the Terms and Conditions which you have read and accepted during the sign-up phase: https://www.mansionbet.com/terms-and-conditions/#bonus-policy In case you need further assistance, please contact our Customer Support Team!
Fantastic site loads of choice
Fantastic site loads of choice . The mansion team are always there to support if needed. Big Shout out to my account manager Pablo who gives world class customer service on weekly or daily service if needed. Nothing is ever any trouble he goes extra mile for you. So big well done Pablo credit to your company .
Reply from MansionBet
Hey Mark, thank you for your positive feedback- we truly appreciate it! We always aim to provide superb customer service and it feels wonderful to read such reviews. Have a wonderful day ahead.
Read 1 more review about MansionBet
There are no free bonuses or cash drops…
There are no free bonuses or cash drops for loyalty. The promotions always expect you to bet or stake so much, to get a small free bet of small bonus. All with big wagering. Need to learn from other, bigger casino, bookmakers, who give out freebies,vwithout having to earn them, and have no wagering. Sport markets ate Limited too, compared to other, bigger companies.
Reply from MansionBet
Hey there, Kamlesh! Thank you for taking the time to share your experience with us. We truly appreciate your feedback – that',s what we strive for and it feels highly rewarding when we receive such reviews! Should you need assistance with anything, please feel free to contact our Customer Support Team. Have a wonderful day!
Why oh why didn’t I read these reviews…
Why oh why didn’t I read these reviews…
Why oh why didn’t I read these reviews firstly, they are so accurate .
Opened an account two weeks ago, got message on App saying you’ll all verified and to enjoy the experience .
I tried to deposit and it says your settings will not allow you to use this function. I thought this was part of using a bookmaker, you deposit, you bet, you win or lose. Anyway I used the live chat and after finally getting past people that said clear your cache, use safari, use another device. I tried these just to see and still the same. Got through again and a guy said you can’t deposit until you send identification, selfie holding the identification, proof of address docs. I emailed these immediately to the said email and also uploaded them onto their site. He said it can take 48 hours, god knows why it should take so long ?? Anyway I waited three days , of course heard nothing so I tried to deposit again, no I can’t.
Got back onto them and they then said I need a clearer selfie, I was perfectly clear but I agreed to take another one which was ultra clear, sent this in and waited and still no responses to three email I had sent in to the support email address. This company doesn’t respond to emails. Anyway to cut a long story short I wasted hours and days on this, sending, resending , live chatting, emailing all to no avail. The communication is so so poor and two weeks later I’m no further forward. It almost became a challenge to me to get it open…. Alas I failed as it doesn’t matter how hard I tried they ignored me.
Yesterday I nearly choked on my cornflakes as some guy rang me from this company saying I need to pass a telephone verification now. I was speechless, I just laughed and said goodbye.
I’ve dodged a bullet here, imagine if you placed a bet and tried to withdraw funds how difficult they would make it. According to the many reviews on here it would be. Companies like this just aren’t geared up to deal with the legalisation set out in the guidelines from the gambling commission. I imagine it’s one guy and his mate sitting in serviced offices in Gibraltar floundering Under the weight of emails.
If I’d had read other reviews beforehand I wouldn’t have tried these as there are loads of bookmakers, ten a penny.
These are ignorant and have no idea about customer service.
Reply from MansionBet
Hello Jason, please note that as a licensed operator, we must follow strict guidelines to ensure a safe gambling environment for our players! We would like to look into your case further, please send us your account username and we will be more than happy to help.
Mansion Casino Review
Mansion is a large online betting brand that caters to Canadian players with a premier online casino powered by Playtech. The company also has a Mansion Bet product but it is currently only available in the United Kingdom. Fans from the Great North who enjoy betting on soccer might know the Mansion brand as an official partner of AFC Bournemouth in the English Premier League.
The real money betting site is operated with a license from the Gibraltar Licensing Authority. The version available in the UK is offered under the supervision of the Gambling Commission of Great Britain. Players who make the decision to join the action will receive a large welcome bonus from the very start. Banking is simple thanks to the many methods available and the support service is up to par as well.
- Operating for over two decades
- Uses multiple software providers, giving you more choice
- Brilliant rewards program & VIP club
- Huge progressive jackpots available
- Some new RTG games are yet to be launched
- A small selection of live dealer games
When playing from Canada, players get to enjoy the latest software from leading developer Playtech. Although this is the only provider available, the offering is more than enough to keep customers happy. Playtech has a large collection of gaming options that covers all the main categories. It is available in big part on the site directly, while the downloadable client adds a few extra titles in the lobby.
Playtech provides its own live dealer games and it has some of the best looking slots on the internet. The graphics are always top-notch and everything loads quickly in Flash when playing on the site. Demo versions are available for some of the entries but not for all of them.
When playing from the United Kingdom, the Mansion Casino uses different gaming software powered by NetEnt, Microgaming, Play&apos,n GO, Evolution Gaming and other developers. This UK version also has a tab for Mansion Bet, the official online sportsbook from the Mansion Group. It is secure for betting from the website and also features a tab for in play with all the popular matches of the day.
There some great things about the banking system used by Mansion Casino. The first is that there are many deposit options to choose from. While not all of them are available in every country, players from Canada will have a nice selection waiting in the cashier when it is time to make deposits. Some of the most used methods are credit and debit cards, Skrill, NETELLER, EntroPay, bank transfer, InstaDebit, and iDebit. The operator also added Bitcoin as an international payment option.
It&apos,s recommended to use a deposit method that can also be used to cash out. This is the case for most options and the process will be easier when it comes to getting the winnings out of the casino account. However, withdrawals are not exactly quick since it takes up to three business days for a request to be approved. VIP members benefit from faster withdrawals that can get the green light in just one business day.
The Mansion Casino app for mobile devices is free to download and it comes in versions for iOS and for Android. You can get the right application from the site and this will enable you to play your favorite casino games from any place. There are over 300 casino games that run smoothly on modern smartphones and they don&apos,t use a lot of internet data. The apps are secure and they keep the same account functionality that allows players to make deposits with a few taps on the screen.
Downloading a mobile app is recommended if you plan on betting a lot at Mansion Casino. However, customers can also connect on the site directly to enjoy the games. The lobby maintains a user-friendly interface on every device so it is easy to browse the categories and find the games that you love. Included in the collection are mobile progressives with jackpots that can award huge amounts of real money from the spinning reels.
Another perk to always staying connected is represented by the loyalty rewards. Points are accumulated when betting and this covers the mobile platform as well. You can use the same account to make sure that you have the bonus funds ready to go when you feel like betting.
Sports betting from Mansion is available but it is very limited. In fact, Mansion Bet is exclusively available in the United Kingdom. Customers from Canada will not get access to the platform. From the start this means that Mansion gets a low score for sports betting in our online review.
However, if you have access to Mansion Bet, you should know that it covers all the big sports from around the world. Football is the main one and it has a lot of betting options over various leagues. Horse racing, tennis, basketball, baseball, boxing, cricket, darts, American football and more can be accessed from the list featured on the left. Keeping with the reputation of the operator, the odds are fairly sharp and there are some extra promotions offered from time to time to help punters win even more.
In our Mansion review, we focus on the offering available for customers from the Great North. Since the online casino is powered by Playtech, the variety is very good and the overall quality is even better. There are more than 340 instant play games that can be started on the web browser. If you opt for the free downloadable client, you will get a few extra games in the lobby.
The selection is heavily focused on slots, which is not a bad thing. Playtech has many amazing creations in its portfolio that deserve to be checked out. Probably the best ones are the new titles that make up the Age of the Gods series. These also share a progressive network with jackpots that can reach C&dollar,1 million. There are branded slots, like The Dark Knight, Superman II, Man of Steel, and the Gladiator, which also have progressive jackpots.
On the topic of progressives, there are actually quite a few games in this category. Life changing jackpots from the rollers are common at Mansion Online Casino. The biggest one is usually found in the Jackpot Giant slots game, known for awarding prizes of over C&dollar,10 million.
The online lobby has a dedicated category for video poker where it hosts more than 15 machines. These variations are loved by frequent casino players for their big prizes and the very low house edge. From Deuces Wild to Aces &, Faces, Mansion has it all. There are also some specialties in the full list, like keno, scratch cards, and bingo.
Although Mansion Casino is known for its online slots, the category for table games is great as well. There are more than 40 virtual options that basically cover all the popular titles. In fact, for the games that get a lot of players, Mansion provides multiple versions. Blackjack and roulette are rich in variations and the same can be said about baccarat and poker. One entry that stands out is the Playtech exclusive Age of the Gods roulette game. This has an extra pocket on the European-style wheel for triggering the Age of the Gods bonus game where you stand to win one of four progressive jackpots.
Live casino tables are not missing from the collection. The dedicated lobby on the site presents quite a few options, including French roulette, blackjack, casino hold&apos,em, and no-commission baccarat. These games are played using a special interface that features a live video of the action at the tables, complete with professional dealers and authentic equipment. The live dealers always make the experience more enjoyable while the online interface makes it easy to place bets.
Live games can only be played for real money and there are usually multiple tables available for every entry. Most of the other table games however are available in demo mode for players who just want to try things out.
Promotions and Bonuses
A massive welcome bonus is yours to get when you join Mansion Casino and make your first deposit. There are two versions, the first of which is a standard bonus of 100% for up to C&dollar,500 free. This offer requires a minimum deposit of C&dollar,20 and it will come with a wagering requirement of 20 times the sum of the bonus and the deposit.
For customers with a bigger bankroll, Mansion has a high roller welcome bonus of 50% for up to C&dollar,5,000. The minimum deposit is of C&dollar,1,000 and the wagering requirement is of 15x. In both cases, slots and scratch cards have a 100% wager contribution. Other games have a lower rate and so it will take longer to roll over the entire amount. Offers are triggered based on the size of the deposit and they do not require Mansion Casino bonus codes.
VIP and Extras
As soon as you make a deposit and place your first bet at Mansion Casino, you will be entered in the exclusive loyalty program. This is pretty simple and rewarding. It works by awarding VIP loyalty points to players based on the amount of real money placed in bets and based on the gaming category. For example, C&dollar,20 on slots is worth 1 point and C&dollar,60 on blackjack will also generate 1 point. The points are free and they don&apos,t depend on the outcome.
You can view the amount of points earned in the account. Players are rewarded across five loyalty levels. In order to reach VIP, you must accumulate 20,000 points and deposit at least C&dollar,3,000 on the casino. A higher level means a better exchange rate for turning points into bonus cash. Members at Bronze can get up to C&dollar,5,000 in cash bonuses from points every month while VIP Elite players are capped at C&dollar,30,000.
There are also other perks for moving up the loyalty tiers, including faster withdrawals, exclusive promotions, and more.
Casino promotions are available every week. There is usually at least one special offer that is available for a limited time online. On top, several other promos have been solidified and their rewards can be claimed on a regular basis.
First on the list is the Red or Black promotion that gives registered players the option to choose between two bonuses for a deposit of C&dollar,25 or more on every Wednesday. The first bonus is of 50 free spins for Age of the Gods: God of Storm where each round is played at C&dollar,0.25 and it can be claimed by entering the bonus code RED. The second bonus option is of 25 super spins for Jurassic Island where every roll is played on a bet of C&dollar,0.50. This bonus can be claimed with the code BLACK.
On the first deposit of every month, Mansion Casino users can get 100 free spins for a selected slots game. The code TOPUP can be used once a month on a deposit of C&dollar,100 or more and the free spins will be immediately available in the featured machine. Winnings from the bonus free spins must be wagered at least 20 times before withdrawing.
After you register on the casino, you can get C&dollar,50 bonuses by inviting your friends to join the action. Each member can invite up to 20 people and get up to C&dollar,2,000 in extra bonuses without any cost.
The Mansion Casino customer support team is never far away. Live chat can be started from the red icon in the account dashboard after signing in. It is very easy to use since you just have to choose a subject and enter the question to connect with one of the members. The trained team is great at answering questions and providing useful details on casino related topics. Other contact options are by email and by phone.
The support tab also has a few frequently asked questions with detailed answers for more information. It is good to browse these before joining to learn more about Mansion and the systems available here. The terms and the full withdrawal policy are listed as well.
The Mansion Group won the title of Online Operator of the Year in 2018 and it is easy to see why. The services provided for the online casino are awesome. When it comes to customer support, there aren&apos,t many casinos that can compete with Mansion. The cashier is also very good and it handles deposits through a lot of payment methods. The only thing that can be improved is the processing time for standard players since the perk is only available for VIP members right now.
The many games found in our online review for Mansion Casino represent another advantage to playing here. Even with Playtech being the only software provider on the network in Canada, the selection still has over 300 premium options that include several progressive jackpots of over one million Canadian Dollars. In conclusion, you will likely enjoy this online casino and you can get started with a generous welcome bonus today!
There is an option to download the casino client onto a Windows PC and it is recommended if you want to get the full collection from Playtech. However, this is not a big requirement since you can play on the site as well.
Mansion Casino works in Canada with a great no-download platform. The lobby is very simple and it presents several categories for the games. You can check out the various options and start playing your favorites straight away, without downloading anything first. The game will open in a pop-up window and will load very quickly.
The lobby starts off with the most popular casino games. Here players can find slots titles like White King, Gladiator, Justice League, and Age of Egypt. 100 Diamond Bet Roulette and Cashback Blackjack are also included in the category.
The mobile casino apps keep most of the games to make sure that players can continue betting at any time. There are more than 200 mobile slots ready to go on any new iPhone or Android smartphone. Mansion has mobile apps and the casino can also be loaded from the web browser directly.
Yes, Mansion Casino is big in Canada and it tries to make the environment very welcoming for its customers. Canadian Dollars is a supported currency for the account and for deposits via various payment methods. The selection can be made when signing up and the exchange rate for promotions is the same for US Dollars and Euros.
The standard welcome bonus for casino players is of 100% up to C&dollar,500. It also comes in a high roller version for 50% up to C&dollar,5,000 on deposits of at least C&dollar,1,000. Other promotions generate free spins every week and the loyalty program adds even more rewards to the mix.
Withdrawals will be processed in 3 business days if you are a standard customer. However, if you reach VIP status, you will benefit from faster withdrawals that can be finished in just 24 hours.
A good part of the collection at Mansion online casino is available in demo mode before you even sign in. The button is available on the featured image and it will start the game in practice mode so that you can enjoy the full gameplay for free.
Mansionbet Brand Review
Canadian customers are in for a huge bonus with MansionBet –, especially with the MansionBet bonus offer for casino and sports players. The MansionBet sportsbook is exceptional, and the latest branch of the worldwide company. The sportsbook launched in 2018 to great expectations, and already boasts a massive following. Canadian players are catered for, especially with payment methods and customer support. Plus, the markets for the sportsbook are staggering.
Each week, there are thousands of events available for bets from all over the world. The &lsquo,big four&rsquo, for Canada is impressive, and the odds for soccer, American football, basketball and ice hockey are exceptional. You can also expect fast payouts and great margins, meaning you get more for your money. Another bonus for Canadian players is the sport MansionBet sign up offer&hellip,
MansionBet Bonus Offer
The, current, MansionBet welcome bonus is not for the sportsbook, but the spectacular brand offerings. We are still waiting for the sportsbook deal, but this certainly fills the absence of the sports deal. The sport MansionBet bonus offer promises to double the money for all new customers. The minimum deposit to qualify for the MansionBet welcome bonus is only $20 and, from that, you can then play with $40 on the best sports events.
The MansionBet welcome offer is brilliant available on a substantial amount of casino games –, from slots, scratch cards to roulette and other table games. The games are high-quality and developed by trusted software and gamers. However, there are terms and conditions attached to the MansionBet welcome bonus, but that doesn&rsquo,t spell trouble&hellip, You need to meet the wagering requirements of the MansionBet sign up offer of 40x before turning into actual cash. Speaking of available games, you can wager the funds 100% on the slots, and other games.
To qualify for the MansionBet welcome bonus, you must opt-in and accept the pop-up relating to the deal. Once you have done that, you will receive the funds immediately. From there, you will have 30 days to meet the terms.
Of course, there are other promotions –, including sports and casinos. Speaking of sports, there will likely be a sportsbook offer in the very near future. With such huge hype and a big reputation, we expect it to be generous and rival many of the established bookmakers.
MansionBet Site Review and Conclusion
As mentioned above, the MansionBet bonus offer is a huge feature for the site. The bookmaker has attempted to go back to the old-fashioned nature of betting. Basically, this site is dedicated to only sports betting and casinos, with great promotions to boot. The site is designed with the player in mind, with a simple, sleek and easy to read menu. All of the sports are listed in a clear format. Similarly, the quick links are to the more popular pages, providing smooth navigation for all of the Canadian customers.
While the games are listed in a table, alongside their betting odds and top margins, there is also the option for more information. For instance, you can gain valuable information with the MansionBet free tips. You can find out handy statistics on the events and the team records, as well as other MansionBet free tips. As you&rsquo,d expect from such an experienced brand, the MansionBet free tips are produced by experts.
The markets for MansionBet are impressive also. We&rsquo,ve touched on the markets, but they can head into the hundreds of thousands per year. The site displays betting odds on the most popular Canadian sports, as well as international leagues spanning tennis, golf, rugby and more.
If we had to grade the site, it would, of course, be an 8.5. The sportsbook is not yet a 10, without a promotion, but it will be there soon when the deal is in place, especially alongside other promotions.
MansionBet Mobile App
The mobile app for MansionBet is another major reason to play with the bookmaker. Firstly, the MansionBet sign up offer is available on all devices –, whether an iOS or Android phone. Plus, with the mobile app, there is the likelihood of exclusive promotions for just mobile users. The app is similar to the site in that the structure is designed well and makes placing a bet easy. In fact, you can place bets –, such as an accumulator –, within in a matter of seconds. The betslip is just as responsive, and you don&rsquo,t have to waste time scrolling through endless pages –, all necessary information is displayed. You can expect the different pages and quick links to load in a mere second, without any sacrifice to the graphics.
There are a number of customer support channels available on the Contact Us page –, including email, telephone and social media. While the support isn&rsquo,t available 24/7 –, only 05:00-21:00 –, you will, likely, receive a response to your question in under 24 hours.
Again, payments methods are catered for. Major debit, credit cards, Bank Transfer, Skrill and Neteller are options for Canadian customers.