Monster Casino Review
This scams.info page sets its sights on a site owned by Nektan Ltd, a company that owns hundreds of online casinos. We delve into the Nektan site Monster Casino. Of course, quantity does not necessarily mean quality, but we are confident that you won’t find this site lacking. In addition, despite owning a large amount of gambling sites, this company has never been sanctioned by the regulating bodies (more on them later!) which is very reassuring.
|Monster Casino||Monster Casino|
|⭐, Rating||4.0 / 5.0|
|Total number of games||700+|
|Welcome Bonus||£1,000 + 100 spins|
|Monster Casino||Play Here!|
This Monster Casino review has found, amongst many other things a casino site with around 700 different games on offer, from a variety of software providers. As usual, the slot titles make up the majority of the games on offer, but this doesn’t mean that that’s all there is on this site. There are also an extensive number of table and live dealer games too. In addition to these offerings, this site also has something a bit different too. You can also play scratch cards, slingo, and other instant win games which are not always found at every casino.
Overview of Our Experiences
Overall, this site is very simple, bordering on sparse. The game selection is there, and you have a great variety from which to choose. The actual site itself though is really pretty plain. We’re big fans of keeping things simple and generally don’t see the need for over the top gimmicks or themes, but this page is extremely basic.
|Company:||Nektan (Gibraltar) Limited|
|Address:||2/1 Waterport Place Europort Avenue GIBRALTAR GX11 1AA|
There is a small menu on the left-hand side of the page, so you can jump to your desired game category quickly, and you should have no trouble getting to the promotions page. If you want anything else, you’ll need to scroll all the way down – past 700 games – to the footer, which is a little inconvenient.
Having said that, if you’re just looking for an easy place to gamble online then this site is colourful and bold. If you just want to get stuck into the games straight away, then the rest probably won’t bother you.
Monster Casino Check: Scam or Not?
Whenever you start gambling somewhere new, whether online or in person, you want to know that everything is properly regulated and that your money is being looked after. It can be especially nerve-wracking online, as you simply enter your details and you don’t really know where your money has gone! It’s so important to make sure that the casino you choose is being run legally. This might sound like a daunting task, but actually when you are playing in the UK it is pretty easy to check that everything is as it should be.
If a casino is operating in the UK, it legally must hold a licence from the UK Gambling Commission. You can quickly find out if a site has the correct licence or not by scrolling down to the footer. The UKGC logo should appear here, and if you click on it then you will be redirected to the licence page and can see all of the details for yourself. Monster Casino is indeed registered with the UKGC and when you look at the footer you can actually see that it holds another licence from the government of Gibraltar. This is simply because the company’s headquarters are based in Gibraltar and so it is required to also hold a licence there too.
Although the second licence is less relevant to UK players, it is reassuring to see that a second governing body has also found this site trustworthy. Both this organisation and the UKGC are very well respected within the gambling industry. The UKGC is responsible for regulating all casinos in the UK, and regularly audits any casino holding its licence. So, you can rest assured that this is no Monster Casino scam!
Summary of the Offers from Monster Casino
Of course, when you are looking for a new site to gamble on, you’re probably most interested in the game selection. We will take a close look at that next, but it’s also worth taking a moment to have a look at where the games are coming from too. If you’re a more experienced online gambler then it is likely that you already have your favourite software developers and are looking for a site where you can find their slots. If you are new to the scene, then you should try out titles from different developers and see which ones take your fancy.
This operator offers games from a whole load of software developers. If you’re looking for some of the big names in the industry then you can try slots from providers like NetEnt and Microgaming, who both dominate the online gambling scene with literally thousands of titles on offer. It’s not just games from these giants that are worth playing though. If you’re looking for something a bit different, try Yggdrasil’s games. This Swedish company hasn’t produced too many games yet, but it is known for its superb quality, regular game releases and innovation in the industry.
|The Website of Monster Casino|
Whenever you visit an online casino, you have to expect that slots will make up the majority of the games found at any site. Monster Casino is no exception either. Of the 700 games available, 400 of them are slots. This is simply due to the popularity of these games, as they are simple to use and work well online. They can also be endlessly varied, as each game can have slightly different gameplay, bonuses, and themes. It’s worth trying out a few different ones to see which suits you best.
Many people also enjoy playing the table games. There are 24 available as part of the Monster Casino experience, but the variety is pretty lacking. You can only play blackjack, punto banco, or poker at this site, although there are a good number of variants making up the numbers. This includes pontoon, a very popular variant of blackjack. If you are wanting some more variety, you can check out the online live casinos suite instead. This offers a better assortment of table games, and many people enjoy the more immersive experience of live casino anyway. Playing in the live casino allows you to interact with the other players, as you play against real people, with real dealers, rather than a computer simulation. Here you can play roulette, baccarat, poker, blackjack, money wheel, dragon tiger, and football studio. The live dealer tables at this site are provided by Evolution Gaming, which is considered by many to be the best in live casino suites at the moment.
What does set this site apart from many others are the instant win games. These are less common than the other types of games, but still very popular. This site offers 10 scratch cards and also a number of other instant win games such as slingo and spin lotto. These are worth trying out if you haven’t played them before and make for a nice change.
Monster Casino Bonus: Check Out the Offer
Welcome offers are always a tricky business. Pretty much every online casino will give new customers a special deal for registering with them. These usually sound very appealing but there are nearly always pretty harsh conditions attached to them that you should make yourself aware of before you sign up to anything. Welcome promotions are always optional so if it doesn’t sound like it would really be beneficial to you after you’ve read over the conditions then don’t feel that you need to accept it. There will probably be other promotions available anyway once you’re a registered member of the casino, and many operators have loyalty schemes. You can have a look at our list of the best welcome offers to familiarise yourself with some of the better options out there.
The Monster Casino bonus is a little confusing from the outset. It advertises itself in the banner as up to £1,000 in money to new players. Already, this is not really true. You can get up to £1,000 in extra money, but it is actually over five offers, not one big one. This might not make a difference to you but, as we said, you should always be fully informed before you make a decision.
We are just going to have a look at the first deposit promotion. Feel free to take a look at the other four deposit offers as well, just make sure you read all of the t&,cs.
|Deposit Bonus:||Up to £1,000 + 100 spins|
|Bonus Condition:||50-times bonus amount|
|Other promotions:||Booster Bonus|
The first deposit match gives you the chance to get £1,000 in funds and 100 free spins. You have to pay a minimum of £20 for your first deposit and you will need to make further deposits if you want to get the full £1,000 in funds. You must remember though that bonus funds are not the same as the money you put in yourself. The welcome promotion money and any winnings made from it must meet the wagering requirement before they can be converted into real, withdrawable cash. The wagering requirements here are 50x both the deposit and the bonus amount, which is pretty steep. This means that if, for example, you have £20 in bonus funds you will need to wager £1,000 (50x the £20 bonus amount) before you can withdraw any of the winnings. This must all be done within 30 days of receiving the offer too, or you will lose it all.
The free spins come with their own wagering requirements. 100 free spins will be added to your account when you make your first payment. 50 of these can only be used on Book of Dead, will the other 50 spins can only be used on Starburst, each spin will be worth 10p. All winnings from the spins must also be wagered 50x before you can withdraw them.
Deposit and Payout at the Casino
Whenever you gamble online, you will need to deposit and withdraw money online too. You want to make sure that there are methods available you feel comfortable using, so it is worth familiarising yourself with the ones available at your chosen site.
|Payment Options of Monster Casino|
|Deposit options:||Maestro, PayPal, Trustly, Neteller, Skrill, Boku, paysafecard|
|Minimum deposit :||£10|
|Fees:||Only on Boku|
|Payout options:||Maestro, PayPal, Trustly, Neteller, Skrill|
This site has plenty of great options available to deposit your funds. You can choose from: Maestro, PayPal, Trustly, Neteller, Skrill, Boku, bank transfer, and paysafecard. It’s great to see PayPal as an option as this is not always available at smaller casinos, despite being a very popular payment method. If you are looking for more casinos which accept PayPal, we’ve got a list of our favourites here.
To withdraw your funds, you must use the same method as you used to make the deposit. The minimum deposit amount is £10, and there aren’t any fees for depositing or withdrawing unless you use Boku. Here, a 15% fee is taken from your deposit amount.
Security and Regulation
As we have already discussed, the most important factor when thinking about the security of an online casino is to check that the operator holds a licence from the UKGC. This is a legal requirement for any casino operating in the UK and you should never play at a casino that does not have this.
There are some other things you can look out for, however, that might additionally reassure you of a site’s security and legitimacy. A lot of online casinos can be fairly vague in their information, making it very difficult for a player to check up on things. Monster Casino takes a different approach to this and seems to be genuinely interested in educating its players about the world of online gambling. Its blog has many articles about the best way to play different games, and extensive guides on roulette and baccarat can be found in the footer. There is also a lengthy explanation of RTP and what this means for a player, which is the kind of transparency that we like to see at a casino.
This site also has numerous links to organisations dedicated to helping gamblers, such as GamStop and BeGambleAware.
We always think that customer support plays an important role in your overall Monster Casino experience. Sometimes vital information is not very clearly displayed, or you may come up against a problem with your account and find that you need some help. In this case, there is always the FAQ page. The one on this site is fairly extensive so hopefully if you have a more general query then you will be able to find the answer there. If not, there are several ways to get in touch with the customer support team. There is a telephone number, which is less common these days, or a live chat. This is a very popular option as you can speak to someone quickly and you can have a proper conversation with follow-up questions if necessary. Both the phone and live chat are available from 8 am until midnight. If you need help outside of these times, you can also use the customer support email address which is open 24 hours a day.
Usability of the Online Casino
In terms of usability, this site falls into the usual online casino template pretty neatly. As we have mentioned, the site is quite plain and there isn’t a particular theme visible. The navigation is maybe not as smooth as on other sites, as the menu on the left of the page is fairly limited. If you’re just wanting to get stuck straight into the games, then you shouldn’t have any problems, but it is a little irritating that the majority of the information is relegated to the very bottom of the page.
The navigation within the game selection also leaves something to be desired. Apart from breaking the games into categories, there is no way to filter the games. Usually a casino should at least allow you to search by software provider but on this site, there is no way to narrow your search. The only other option is to type a game’s name into the search bar but then you need to already know exactly which game you want to play.
Monster Casino App: Many Different Slots
If you often find yourself gambling online from your phone rather than your laptop, you should think about downloading the Monster Casino app. Otherwise, you can also play perfectly well online on your phone. The mobile site for this casino has been fully optimised for all of your favourite devices, including your Android or iPhone, and tablets. This operator appreciates how many people choose to play from their mobile devices now and has made sure that the mobile site works just as well as the desktop version. It promises that no compromise has been made on the quality of the graphics or sound effects.
If you’re looking for more casinos with great mobile apps, take a look at our favourites from the past year.
Conclusion: Medium-Sized Online Casino with Varied Games
It can be really difficult to stand out as a medium-sized casino. There is so much competition in the market and some casinos end up being pretty indistinguishable from the crowd. In many ways, this is also true of Monster Casino. It is of an average size and there are no gimmicks or themes to make it particularly memorable. Its welcome bonus is not great, but nowhere near as bad as many others. The customer support and usability are both average but not outstanding. However, where it does stand out is the game selection. Although it isn’t massive, this operator goes above and beyond the standard slots and table games. Not many casinos offer scratch cards or instant win games, and if they do you’ll be lucky to find more than a handful. This site is different because it has numerous instant win games available and a variety of types too. This is quite unusual and definitely works in its favour.
If you’re looking for more casinos checked and vetted by us, have a look at our favourite online casinos from the past year.
Monster Casino Review
We’ve thoroughly reviewed Monster Casino and gave it a bad reputation rating. It’s a bad online casino and we advise you to stay away from it. In our review, we’ve considered the casino’s player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because Monster Casino is related to other online casinos listed below, its rating is also influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.
According to our research and estimates, Monster Casino is a medium-sized online casino revenue-wise. It’s a part of a group of related casinos, however, this group is still only medium-sized even when evaluated as a whole. The revenue of a casino is an important factor, as bigger casinos shouldn’t have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.
We currently have 5 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we’ve given this casino 2,161 black points in total, out of which 47 come from related casinos. You can find more information about all of the complaints and black points below.
Warning: Monster Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino’s players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino’s Terms and Conditions if you decide to play at it.
As you can see from all of the information in our review, Monster Casino is a bad online casino. We don’t recommend playing at it and strongly advise you to stay away from it.
Monster Casino Review
You might not believe in monsters, but you should certainly believe this: Monster Casino is an absolutely fantastic place for you to gamble online. From the £5 no deposit bonus you’ll receive when you sign-up, all the way through to the great line-up of live dealer games, pretty much everything is done perfectly at Monster Casino.
You can find out more when you read below, including how the casino rates for its customer service and payment options at the cashier, the strength of its mobile games, and how trustworthy the site is.
|Casino Name||Monster Casino|
|Years in operation||2022|
|Games offered||Financials, Scratchcards, Slots, Blackjack, Roulette, Live Dealer|
Software and Range of Games
Monster enjoys a large games range from many different software providers. The majority of titles are from NetEnt and Microgaming, though – meaning that you can be sure that the games at this site are of the highest quality. The online slots games dominate the lobby, but you’ll also find everything else, including table games, scratchcards and live casino games.
The extensive slots selection includes many of the best slots ever made, including Cleopatra, Starburst and Thunderstruck II. Progressive slots are also found aplenty at this website There’s more about them later in this review.
There are 26 live casino games, most being roulette and blackjack. All the dealers are professional and very friendly to talk to. As for other live games, why not play the hugely exciting Dream Catcher or try your luck playing live dealer three card poker?
Looking at the standard table games, blackjack is incredibly well represented. There’s not much in terms of roulette, though, so you’ll have to play the live dealer version of the game. You’ll also find a good version of punto banco at Monster Casino.
Video poker fans will find a few versions of the game to play. It would be nice if more video poker games were added, though. You’ll also find that there are some really good scratchcards at Monster Casino, giving you the chance to win some absolutely massive sums of money.
Monster Mobile Casino
There’s an absolutely fantastic mobile casino at Monster Casino, giving you the chance to play a large variety of casino games. This includes hundreds of slots – including many progressive titles – as well as table games and live dealer games. The games look sharp and run speedily on all devices, including iPhones, iPads and Android smartphones and tablets.
It’s sometimes the case that mobile gamblers aren’t able to claim the same bonuses as desktop players, however this isn’t the case at Monster Casino. Mobile players can claim all the same bonuses, including the welcome bonus. The only slight complaint is the fact that there is no mobile app available to iPhone or Android users.
Security &, Fair Play
The UK Gambling Commission regulates Monster Casino, making sure the site strictly adheres to rules the rules on its license regards fair play and player protection online. The fact that Monster Casino is powered by Nektan also shows you that this site is fair, as Nektan are incredibly well regarded in the online gambling world.
We’ve done our research and can confirm that all games at Monster Casino are random and offer a fair game, however we’d still like to see official recognition of this from a company like eCOGRA. All financial transactions are completely safe, as they are protected by SSL encryption.
Nektan (Gibraltar) Limited
UK Gambling Commission, Government of Gibraltar
Promotions and Customer Support
The welcome bonus at Monster Casino comes in two parts. The first part is a £5 no deposit bonus. This is given as soon as you’ve signed up, and you’ll be able to use the funds to play Shamrock N Roll, Mayan Marvels and Candy Swap. The most you can win from this bonus is £20, but it’s unlikely you’ll be able to withdraw the bonus funds thanks to a very high 100x wagering requirement.
The second part of the welcome bonus is worth an impressive £500, and this is spread over your first three deposits at the site. The first gives you a 200% bonus, up to £50, while your second deposit will receive a 100% bonus up to £200. Your third deposit will then receive a 50% bonus worth up to £250. What’s more, you’ll also be able to grab 50 free spins on Starburst with your first deposit. The wagering requirement for this bonus is just 30x, which is pretty reasonable.
Loyalty Rewards and Promotions
You will not find a loyalty scheme at Monster Casino. There is a VIP scheme at this site though, to ensure that the highest spending players are rewarded. This is by invite only, and brings a lot of different perks, including a dedicated account manager, exclusive promotions and higher deposit limits.
Booster Bonus 25
The only other bonus you’ll find at Monster Casino is the Booster Bonus 25. This is basically a reload bonus, which will add 25% to any deposit you make at the site, up to a maximum of £100. The minimum deposit to take advantage of this bonus is just £10 and there is a 30x wagering requirement applied to the bonus funds.
The progressive jackpot slots at this site are found through the Jackpots tab at the top of the page. The biggest jackpot is nearly always found at Mega Moolah, however you’ll also find decent jackpots when playing all Mega Jackpots games, such as Star Lanterns, Golden Goddess and Cleopatra, as well as at Major Millions.
So, what do you do if you have a question or complaint at Monster Casino? Well, most will choose to contact them via live chat, and the link for this is found when you click the “Contact Us” tab at the bottom of the homepage. You can also call them by dialing +44(0) 203 621 7022, or they can be emailed via [email protected] Telephone and live chat help is available from 8am through to midnight.
Monster Casino built on a platform from Nektan, so you know that it’s going to be a very good site. Putting Monster online casino in review for 2022, we found the selection of games is strong and the welcome bonus is good, although certainly not the best around. We also love the fact that both desktop and mobile players can enjoy themselves at Monster Casino, plus the progressive jackpots can also be massive. The lack of a loyalty scheme and the fact that there aren’t many bonuses are both slight issues though.
If you’d like to play at Monster Casino, why not head over to the casino today and claim your welcome bonus?
Monster Casino Review Withdrawal Times, Live Chat, RTP &, Reader Opinions
This Monster Casino review will explore the various advantages of playing with the casino. We will give a clear insight into why Monster Casino has risen to popularity despite being launched in recent years. With less than 2 years since it was launched, Monster Casino is slowly growing in popularity among many gamblers in the United Kingdom. This is because the casino has so much to offer its customers when they join in to start their wagering journeys.
Monster Casino is owned and operated by Nektan Limited, a company based in Gibraltar. The casino offers its customers generous promotions right from the time they create their user accounts. The customers can enjoy a no deposit bonus which is part of an attractive welcome bonus that awards customer when they make three consecutive deposits.
Customers can also find numerous banking methods accepted by the casino. From Skrill and Zimpler, to Paypal and Neteller, they can choose the most suitable banking method that is convenient for them.
The customer support team at Monster Casino offers unbeatable services and can be reached through various communication channels such as live chat, email and phone. The casino has availed the correct contact information on its website. There are also mobile apps available for free for customers who love wagering on the move. It is for these advantages that Monster Casino is loved by its customers.
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PROS v CONS AT Monster Casino
- Monster Casino offers generous offers and promotions to its customers.
- There is a mobile app available for free.
- Offer a wide selection of casino games, casino slots, table games and card games.
- All its games are fair and have been approved by eCogra.
- Offers instant play on its main site.
- Bonuses carry big wagering requirements which can be discouraging.
- Restrictions on many countries.
Monster Casino Ratings & Review
acknowledges the casino friendly support, attractive bonuses, exciting slot games from popular developers and its fairness in all its casino games. The fact that the casino is licensed and regulated by the UK Gambling Commission makes it more trustworthy to customers.
Black-jack.com criticizes the casino for not fully defining its terms and conditions of service. Its charges on dormant accounts do not give a clear rate and the maximum win customers can get limits customers who have win jackpots.
Free-spins.net has not reviewed the Monster Casino just yet. The reason behind this could be because the casino is still new in the market, with its establishments dating to 2017.
Monster Casino offers numerous banking methods for its customers to choose the most convenient for them. They can use any of the methods to make deposits and withdrawals from their customer accounts.
The customer support team at Monster Casino is very friendly and is available through different channels such as live chat, email and phone.
The casino is fully licensed and its operations regulated by the UK Gambling Commission, alongside the Gibraltar Gambling Commission.
Monster Casino has exciting casino slots from big developers such as NetEnt, NextGen and Microgaming. The exciting slots keep customers playing all through the day.
Monster Casino has different variants of live casino games that have live dealers who are on standby to guide customers. Such live games include Live Baccarat, Roulette, and Blackjack.
Everything You Need To Know About Monster Casino
Monster Casino PAYOUT RATE
To show that an online casino is transparent in its operations, it has to display its return to player rate on each game. The payout rate of each casino game is an important factor that shows players the effectiveness of the game. Being a measure of the winning probability of each game, RTP helps players come up with the best betting strategies, according to their budgets, to increase their wins. At Monster Casino, the RTP of each casino slot is made available to its players, as it helps them decide which game has higher returns than the other. Most of the casino games at Monster Casino have a high RTP of 94% and above, except progressive jackpots which have a low RTP, and therefore quite difficult to win, but that doesn’t mean it’s impossible to win.
The RTP for slots games, table games, and live casino games at Monster Casino are publicly audited 4 times a year, and the results publicly published on the casino’s website. This is to provide its customers with the transparency on the casino games offered at Monster Casino. It is for this reason that the games at Monster are quite lucrative with percentages as high as 99%, and 95% on the lower side. This means that for each casino game customers play, the chances of winning are at 95% or high depending on the RTP of each game.
Monster Casino SOFTWARE
Monster Casino is home to popular casino games that have been developed by leading software companies. Some of these companies are NetEnt, Microgaming, IGT, and NetGen. These leading software developers are known to provide amazing games that have High Definition graphics and clear sounds. Their games also use Random Number Generator which means that they are fair as all wins and losses are fully random with nothing controlling them. To verify the developers’ games fairness, each developed game is tested by eCogra to ensure players are protected from any self-manipulating games. Therefore it is safe to say that Monster Casino slots are fair and safe to play with.
Most of the casino games at Monster Casino derive their themes and names from movies and music bands. Such slots engage the player in a playing environment that is familiar according to their favourite movies. Such slots include Jurassic World developed by Microgaming, The newly developed Jumanji by NetEnt, King Kong Fury by NextGen, Game of Thrones developed by Microgaming, Planet of the Apes by NetEnt among others. One of the Monster Casino slots whose themes are based on music bands include Guns N’ Roses developed by NetEnt and Shamrock n’ Roll by Nektan.
There are also live casino games also developed by top software developers. Monster Casino roulette, Blackjack and Baccarat are exciting live casino games that have live dealers to steer the games and make them interesting. Customers only need to choose their preferred tables and Place as many bets as they wish to try and win against the live dealers. It is just like physical casinos, customers get the same experience. The live casino games at Monster Casino have been developed by companies such as Evolution Gaming, NetEnt, Playtech, Extreme Live Gaming, Ezugi, and Authentic Gaming.
PAYMENT METHODS AT Monster Casino
Monster Casino does not only offer a great selection of casino games, it also has a variety of Payment methods for customer’s convenience. When making deposits or withdrawals, customers can choose the most suitable payment method that is also available in their respective countries. Some of the payment methods acceptable by Monster Casino include Paypal, Neteller, Zimpler, Paysafe Card, Visa Debit Cards, Trustly, MasterCard, Maestro and Boku to name a few.
Boku is a payment method that allows customers to deposit or withdraw money from their Monster Casino user accounts. All these methods make instant deposits to credit customers’ accounts with funds. While withdrawals take a little more time to be processed, they can take up to 3 days for the transaction to be fully completed. In the event of such delays, customers should not panic about losing their funds, as the processing time is stated on the terms and conditions of the casino.
There are also limits to how much a customer can withdraw in a day or in a month. Monster Casino customers are only allowed one withdrawal per day of a maximum of £2,000 and a minimum of £20. In a month, customers are only allowed to withdraw a maximum of £5,000. These strict withdrawal limits have been set up to ensure customers do not engage in money laundering activities with their Monster Casino accounts.
When registering an account with Monster Casino, customers are allowed to choose the currency of their choice depending on their country of origin. After making a selection, customers will not be able to change the currency option again, therefore, customers should wisely choose the suitable currency for them. Customers using their mobile phones to play at Monster Casino can use the listed payment methods as well.
WITHDRAWAL TIMES AT Monster Casino
The various payment methods at Monster Casino give customers a good reason to continue wagering at the casino for the convenience it offers. Customers from different parts of the world have also been considered in the payment options as they can also find a suitable method available in their countries. At Monster Casino, customers can deposit and withdraw at any time of day, however, there is a limitation to one withdrawal per day for each customer.
In a span of 24 hours, each customer is only allowed to withdraw a maximum of £2,000 and a minimum of £20. There is also a monthly withdrawal limit of £5,000 for each customer. For customers who are lucky enough to win a jackpot, Monster Casino states that it reserves the right to pay out the total winnings in 12 months instalments.
Each payment method takes a different time to process payments. While other payment options such as Neteller take less than 24 hours to complete a withdrawal transaction, others such as Trustly take longer to process customers’ withdrawal. Some of the payment methods withdraw customers’ funds for free while others charge a small fee of £5.
Monster Casino LIVE CHAT AND CUSTOMER SUPPORT
The customer care at Monster casino is very supportive and friendly. Customers who may have any queries about the Monster Casino bonus and any other promotions, account opening queries, withdrawal and deposit queries or any other question, the customer support at Monster Casino will be glad to assist them. They can assist to resolve any conflict between the casino and customers, as well as take up any complaints by customers.
The support team is available through different communication channels such as live chat, email and phone. If customers want their issues resolved faster, they should use the live chat or phone number on the Monster Casino website to contact the support team. Otherwise sending an email to the casino will take more than 24 hours before a customer’s issue is addressed.
The support team is available to assist customers 24 hours a day, 7 days a week. They are always on standby to assist customers. Each time a customer initiates a chat with a live chat agent, they are asked to provide their email address for the agent to easily identify the customer. Only the email that registered the customer’s account should be given to the agents. The support team is very friendly, patient and always available to assist.
Monster Casino RESPONSIBLE GAMBLING RECORD
At times, playing casino games can be addictive, leading to a gambling problem. If the problem is not identified and controlled sooner, it could mature into an addiction problem which can be quite difficult to treat. That is why all betting companies are required by Gambling commissions to set out rules that will help control customers gambling behaviour. At Monster Casino, there are set out procedures to control customers gambling behaviour. A customer is allowed to set a deposit limit and a loss limit per day on their accounts. Each time the limits are reached, the customer will be notified so that they can quit playing until the following day. This helps control customers from gambling away all their assets.
The casino also allows customers to take some time off gambling, by temporarily closing down customer’s account for a while. This will allow the customer to reduce their gambling behaviour to a more moderate rate.
Monster Casino has also availed some help line on their main site that customers can call for assistance if they suspect a gambling addiction. Customers can also contact the support team for recommendations of how to moderate their gambling behaviour.
Monster Casino SECURITY
The casino is fully licensed and all its operations are regulated by the UK Gambling Commission and the Gibraltar Gambling Commission. This can only mean that wagering with the casino is quite safe and secure, as the casino is recognised by the two commissions. Any fraudulent activities by the Monster Casino will lead to the loss of their license of operation.
Monster Casino has a way of protecting customers’ personal details such as their identity information and their payment information. The casino uses SSL encryption to encrypt customers’ card or bank details from third parties. When feeding bank information on websites, hackers can get hold of the information if the site is not protected. However, with Monster Casino it is quite difficult for any third party to get hold of customers’ details. This only means that the casino protects customers’ information and is keen on safeguarding each customer’s personal information. Customers should be sure that all their information is safe with the casino.
The casino also protects customers’ funds by putting it all in a separate account from that of the casino’s. In the event of an insolvency of the casino, customers’ money will remain safe and will be refunded into their respective accounts.
Monster Casino FAIRNESS AND LEGITIMACY
Before the Monster Casino was granted its license of operation, it was tested and proven to be legitimate. All its operations are now regulated by the UK Gambling Commission and the Gibraltar Gambling Commission. Therefore the casino cannot carry out any fraudulent activities against their customers.
All the Monster Casino slots have been certified by eCogra as fair and safe. The casino has sourced their casino games from reputable companies, which are also certified to provide the best and fair gaming experience to customers. It is therefore safe to recommend the online casino for its fairness and legitimacy.
All customers equally receive their Monster Casino bonus and offers equally without discrimination. Customers also receive all the winnings and jackpots, each time they win huge amounts of money.
Monster Casino TERMS AND CONDITIONS
All operations at Monster Casino are guided by their set out terms and conditions of service. Both the casino and their customers are keen on following the terms of service. However, in the event of disputes from customers, the casino’s management are obliged to follow the terms and conditions of the Monster Casino. And it is also customers’ obligations to always follow the terms and conditions of the casino, as they had agreed to abide by them when creating a Monster Casino account.
All bonuses and promotions at Monster Casino are guided by the condition of every offer. To receive any bonuses at Monster Casino, customers should follow the bonuses rules to obtain them. It is the same terms of service that give the casino full rights to deny any bonus or close down any customer’s account suspected to be laundering money of performing any fraudulent activities.
Monster Casino’s terms of service are clearly explained out and customers can find them on the ‘terms’ tab right below the casino’s website. Customers using a mobile phone to access the Monster Casino website can also access the terms and conditions.
Players from United Kingdom are welcome at Monster casino.
Review last updated – January 2021.
Monster casino runs on the Nektan platform and is licensed by the Gibraltar Gambling Commission and the UKGC. They provide a limited range of games from NextGen Gaming, Aristocrat, Nektan and NetEntertainment. Their site is yellow, green and black with various slots game graphics dotted around. Their logo is their name with a monster for the ',o',
Below we highlight the terms that players should be aware of when playing with Nektan run properties.
Maximum Win Cap – the casino institutes a maximum win clause to the effect that they will not pay out any more than £250,000 on any of their games – the exception being progressive jackpots as per Term 7.11: “The maximum pay-out on our games is £250,000 with the exception of any Progressive Jackpot pay-out. Progressive Jackpot pay-outs will be paid in full.” 22/09/2018
Dormancy Clause – “10.2.1 A reasonable administration fee of £15.00/€15/150kr/$15 per month (or, should the account balance be less than £15.00/€15/150kr/$15, an amount equal to the remaining balance) until the account balance is zero. These charges will be withdrawn from your Account until the earlier of (a) the account balance being reduced to zero or (b) the account being re-activated by the use of your account.” – 22/09/2018. While this is a significant improvement over previous dormancy terms offered by this group, £15/month is 3x the industry average charge for the management of dormant accounts and is significantly more than could be considered “reasonable” for the “administration of such accounts, which is minimum.
200% up to £50
Terms and Conditions
The Monster Welcome bonus currently consists of a bonus of 200% up to £50 plus 50 complimentary spins on Starburst.
The minimum deposit that will trigger the bonus is £10.
This bonus has a wagering requirement of 30x(deposit+bonus) for the deposit bonus and 30xwinnings for the free spin winnings.
The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.
The maximum allowed bet is 50% of the bonus on any single round of play.
The bonus carries a maximum win of 4x bonus amount.
The bonus is cashable.
Available to newly registered players only.
Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.