MrQ Casino

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Mr Q Review

The Mr Q casino is a popular UK-based and licensed online casino that offers its customers some of the best slot and bingo experiences online. Launched in 2018 by Lindar Media Limited, Mr Q’s games library is stocked with a large selection of Thunderkick games, along with a number of beloved classics by NetEnt. In this Mr Q review, we have undertaken an in-depth study of the website to determine whether or not it is a scam.

Mr Q Mr Q
&#11088, Rating 3.8 / 5.0
Total number of games 100+
Software provider Thunderkick
Welcome Bonus 30 Free Spins
⚖️ Regulation UKGC
Mr Q Play Here!

It’s important to review the trustworthiness of online casinos because, unfortunately, there are many cases of fraudulent casino websites being established to scam customers out of their money. We are happy to announce that Mr Q is not a scam and is licensed and regulated by the UK Gambling Commission.

Overview of Our Experiences

While it’s important to us that by the end of this review you can visit the Mr Q casino without fear of being scammed, we also hope that you have an understanding about what exactly the website offers. This is because we feel that it’s essential that players invest in online casino experiences that suit their individual needs.

In this Mr Q review, we have covered everything from the software developers whose games stock the libraries to the welcome offers the website provides new users. Additionally, we go into depth about the security features and customer support methods that are available so that you can be sure you’ll always be in safe hands.

Company: Lindar Media Ltd.
Address: 8 Sandridge Park, St Albans AL3 6PH
Registration number: 51250
Regulation/license: UKGC
Phone: 0203 384 2800
eMail: [email protected]
Live Chat: Monday &#8211, Friday 8:30 &#8211, 17.30

We begin the review by looking into the licenses that the casino has acquired. As different jurisdictions around the world have different rules and regulations, it’s important to look at where a casino is licensed and by whom. This also tells us about the responsible gambling measures that the website must abide by and reveals how committed to player safety a casino is.

From here, we go into the actual casino offerings, and discuss whether or not the website offers table games, live dealer games, slots or bingo. We then look at the payment and withdrawal options and whether Mr Q casino charges any hidden unfair fees. With all these things considered, we can then determine how worthwhile the casino is.

Mr Q Check: Scam or Not?

For a safe online casino to legally operate in the United Kingdom, it must be licensed by the UK Gambling Commission (UKGC). If you are a UK-customer using a casino that does not appear to have a licence number listed anywhere on the website, you should immediately be suspicious. Be wary that the use of unlicensed sites is illegal.

Fortunately, Mr Q casino is licensed by the UKGC, which full details of its license being available on the UKGC website. Also, on the homepage there are a number of responsible gambling initiatives like GamStop and GamCare listed, which tells us the casino meets stringent independent standards on consumer safety matters.

Another sign that there is no Mr Q scam taking place is because the website uses gaming and payment technologies from some of the most highly regarded and well-trusted institutions in the world. Both VISA and Mastercard have in-built fraud protection features, and NetEnt and Thunderkick will only ever allow trusted, licensed operators to stock their games.

Overview of the Offers from Mr Q

The Mr Q casino is perfect for fans of popular slot games and online bingo. There are over 100 titles for players to choose from, with the majority of these being games by Thunderkick. However, fans of table games may want to sign up elsewhere, as Mr Q doesn’t stock these styles of games.

The Website of Mr Q

As mentioned, the two main stockists of games at Mr Q are Thunderkick and NetEnt. While most players will know NetEnt as the developers of hugely popular titles like Starburst and Gonzo’s Quest (both of which are available here), the lesser-known Thunderkick creates equally as exciting modern games with state-of-the-art graphics and innovative special features.

Online Casino

While we are fans of many of the slot titles included in the Mr Q casino library, we were admittedly disappointed to see that there are no table games or live dealer games available. While we believe that offering a variety of casino games helps retain loyal players, we also acknowledge that some gamers just don’t want to play those games.

If this sounds like you, then prepare to dive into the many interesting slot and bingo titles that await your discovery &#8211, some of which even offer progressive jackpots! As we mentioned, many of these titles are from NetEnt and Thunderkick, but a number of options from developers like Eyecon and Big Time Gaming are also there to enjoy.

If you are interested in trying some great Thunderkick slot titles, we especially recommend the unique Esqueleto Explosivo or 1429 Uncharted Seas, which with a return to player rate of 98.6% offers potential big wins. Slot players listen up: Mr Q casino will not let you down with its slot selection.

Bingo

While Mr Q doesn’t have table games to enjoy, it does have a number of decent bingo options that players are bound to love. New players to the site will want to check out Free For All, a game that is exclusive to players who have only been members for 24 hours. It is free to enter and the top prize is £5.

Paid entry games start from as little as 1p per game and rise to £1 per game. Freedom games are free to enter and are held on Friday nights, and the Piece of Cake room is exclusive to players who have only been members for 7 days. All in all, there are seven bingo games that can be played by Mr Q members.

Mr Q Casino Bonus: Check out the Offer

Like most online casinos, Mr Q offers newcomers a welcome bonus to kick off their gaming in style. Once new players deposit £1, players will receive the Mr Q casino bonus of 30 free spins on Valhalla, the popular Norse-themed slot from Betdigital. As far as the best casino welcome offers go, this is relatively standard, though we’d still never turn our nose up at free spins!

However, before you proceed be aware that there are a number of terms and conditions that you should be mindful of before proceeding. First, you must use the spins within 48 hours of claiming your prize or they will be voided. The spins will also be fixed at 25p per spin.

Deposit Bonus: 30 Free Spins
Bonus Condition: 25p per spin
Validity: 48 hours
Minimum Deposit: £10

Mr Q casino also outlines some more detailed terms and conditions that we will explore. As online casinos can sometimes offer welcome bonuses that match deposits by a certain percentage, they tend to stipulate how many times funds must be wagered before they can be cashed out. Due to the lack of this bonus, no wagering requirement is set on the bonus.

Some bonuses will also see that wins generated from deposits are also capped at a certain amount. Fortunately, wins generated from the spins are not capped, though large wins may be subject to security checks and validation by the game’s software developer.

Mr Q offers a number of other promotions that rewards players for different reasons. One promotion sees players awarded 10 Free Spins on the Thunderkick Game Midas Golden Touch once they have verified their mobile number. Players can also win 10 more Valhalla spins if they successfully refer a friend to the site.

It is clear that Mr Q takes its slots and bingo games seriously, as its bonuses either offer free spins or free bingo (as explained in the Bingo section). As many slots players know, free spins can be where the real wins happen, so we’re certainly happy with the Mr Q casino bonuses.

Deposit and Payout at the Casino

New players signing up to Mr Q casino will be happy to know that some of the most commonly used payment options are available for both withdrawals and deposits. Players can use either Mobile Pay, Maestro or a Visa Electron card to make or receive payments, with deposit minimums set at £10.

Players can also use their mobile phones to make payments, though minimum deposits are set at £30 and they cannot use the same method for the withdrawal of funds. A payout will take around 3-5 working days to reach your account after operator approval. In our experience, these deposit minimums and withdrawal times don’t get much better than this!

Payment Options at Mr Q
Deposit options: Visa Electron, Maestro, Mobile Pay
Minimum deposit : £10
Fees: None
Accepted currency: GBP
Payout options: Visa Electron, Maestro, Mobile Pay

While many online casinos give their customers a chance to deposit and withdraw using digital wallets or e-money transfer systems such as Neteller and Skrill, Mr Q casino doesn’t allow these payment options. Regardless, most customers should be satisfied with using the two major debit cards and Pay By Mobile.

Players should also be wary that the only currency that payouts are offered in is Great British Pounds. While this shouldn’t be a problem for most UK-based customers, it may be useful information for players with foreign bank accounts.

Security and Regulation

Mr Q is currently only licensed by the UKGC. In order to achieve a license with the UKGC, online casinos must meet strict requirements that prove that they will act responsibly with their customer’s best interest at heart. This includes implementing a Responsible Gambling Policy and proving that they have the financial means to fund their operations.

In fact, the United Kingdom is one of the most strict jurisdictions when it comes to gambling licensing, so you can be sure that if an online casino has a verified license, they are running a well-regulated business. A check of Mr Q’s licensing reveals that they are allowed to run remote bingo and casino games as well as run gambling software.

Other prerequisites for receiving a license is that operators must prove that their games are fair and that their site is secured with proper encryption technologies. In order to do this, casinos must recruit independent testing laboratories to test their stocked casino games in order to prove they have not been tampered with.

The Mr Q casino website attests to undergoing independent testing, though it does not list which laboratories it has used. The website also utilizes 128-bit SSL encryption provided by CloudFlare to ensure that its customers financial details are kept safe. This proves to us that Mr Q is a safe online casino.

Customer Support

Mr Q casino offers its customers a number of ways of support in case there are any issues. For any minor queries, we suggest players search the Frequently Asked Questions list as many issues tend to be able to be resolved with answers here. This section covers everything from payment issues to login troubles so it is definitely worth having a look.

For more complicated issues, customers can use the live chat or send an email. The live chat can be accessed by clicking on the purple chat bubble icon in the bottom left of the screen. However, players should be warned that the chat is only available between 8.30am to 5.30pm from Monday to Friday.

This is admittedly quite disappointing to see, as many players tend to gamble in the later hours of the day and on weekends. As many other websites offer 24/7 support, we believe that Mr Q should follow their lead on this one and implement extended, round-the-clock service hours.

Players with any concerns have a few methods that they can contact the customer support team with. Firstly, they can send an email. They can also use the live chat y. They can also write a letter and send it to MrQ PO Box 1243, St. Albans, AL1 9JH. In our opinion, the lack of contact opportunities on the weekend and later in the evening is a huge concern, and this should be addressed to score higher marks from us in this category of our Mr Q review.

Usability of the Online Casino

While Mr Q offers a great selection of games from many developers, this is let down by the poor website design. For one, there is no ability to filter games based on software developers or other factors, like whether there are progressive jackpots or classic style slots. In addition to this, some slot games that appear on the homepage can not be seen on the full slots list, meaning that different pages must be used to access different games.

Mr Q App: Mobile Browser Compatible

While the nature of Mr Q makes the website the perfect mobile casino, there is currently no app available for the casino. However, this does not mean that the website can not be accessed on mobile phones. Most of the slot games are playable on mobile, with a customized mobile interface allowing for a functional remote betting experience. As far as mobile casinos go, we must rate the Mr Q casino app highly in this category!

Conclusion: Mr Q Online Casino With Great Slots and Bingo

We hope that now you have finished this Mr Q casino review, it’s plain to see that Mr Q is not a scam. In fact, as a relative newcomer to the online casino industry, it offers quite a unique product in an extremely stripped back, secure setting.

This is undoubtedly an online casino built for slot-lovers and bingo fans, and this is reflected in the promotions and bonuses that routinely offer free spins and free weekly games. As the website matures, we think it&#8217,s safe to say that we can see Mr Q growing to become on of the top online casinos on the market.

MrQ.com Reviews

8 working days later still not recieved my withdrawl of 400gbp instead they give me a ARN number to chase with my bank. Total shambles and get passed from agent to agent.

Stay well clear of this site

Awaiting withdrawal since Sunday

Awaiting withdrawal since Sunday, very limited response back, very disappointed. I decided to use this site for the quick withdrawals and the no nonsense and unfortunately that is what I have got.. Still waiting for my withdrawal Mr q

Problems with MRQ!

By adding one more comment to my previous comment, I am ending all contact with MRQ and taking the first step to report them to the highest authorities.

I have been having problems with the company since November. After a while, problems started to occur after I first became a member, and the days started to pass with the closing of the games, the incredibly low RTP rates, and the system problems. Whenever I wrote a word to them, they immediately suspended my account and asked me to return. Whenever I asked a question, they turned the issue in their favor and started asking questions themselves. I prepared e-mails, I made technical returns, but they always put themselves in the right position.

And the most important one they responded with my own name, acting outside of the confidentiality agreement, to the last comment I wrote here, and when I reported that it was not true, this is against user agreement, they changed their comments without sending me an e-mail, they found a law article and sent me an e-mail without apologizing once after 10 days I wrote them this.

They have really unbelievably bad customer management. They see you as players who just add money and play games, the rest is complete fiasco. This is my impression.

Payment methods etc. are working well. I don&#x27,t comment on this, but I have never seen a company that considers themselves so right, so far from the customer, and constantly defending themselves! I&#x27,m also looking at the accounts that write positive comments here, I&#x27,m sure there are correct ones, but if they print these comments with money, I leave them to their sincerity.

I have nothing more to say. Everyone should pay attention, everyone should take their precautions and look at the replies to the comments you wrote in this area. They may reply to you with your name, be careful and after answering they may try to justify themselves!

MrQ Casino Review

Players who have successfully verified their mobile phone number and completed age verification will be credited 10 free spins on Midas Golden Touch, 10p per spin, no maximum win. First deposit only. Min deposit &amp, spend £10. Max 20 spins on Scarab Queen at 25p per spin. Spins credited upon spend of £10. Full T&amp,Cs apply.

  • Blueprint Gaming, High5Games, Microgaming, NetEnt, Nolimit City, Playtech, Pragmatic Play, Quickspin, Slingo, Thunderkick
  • UK Gambling Commission
  • Bank transfer, Boku, MasterCard, Pay by Phone, PayPal, Visa

MrQ Casino is an online casino that was established in 2018. MrQ is currently owned and operated by Lindar Media. Although originally just a bingo site, we listed them on Casino Professor due to their strong selection of slots and the main attraction &#8211, no wagering requirements, ever! We decided to give them a try and publish our MrQ Casino review to outline the ups and downs of playing here. Read on to see why we think they are currently one of the best online casinos in UK!

MrQ Casino review at a glance:

  • NEW: Exclusive MrQ casino bonus for our readers (with our own MrQ promo code)
  • Two MrQ no deposit bonuses available for new players
  • No wagering requirements ever
  • Fast payouts that we&#8217,ve tested ourselves
  • Increasing number of slots
  • Live casino available from August 2021
  • Promo codes for existing players
  • Award-winning site
  • No 24/7 customer support
  • Limited deposit methods

One of the big perks of playing at MrQ compared with other sites on our UK online casinos list is that you can get two different no deposit bonuses &#8211, one for bingo and another for casino.

And the best part?

As this is a fully no wagering casino, you keep what you win from both!

MrQ free spins no deposit

To get started with playing slots, you can get the following free spins no deposit at MrQ:

  • 10 Free Spins No Deposit (see full terms below)

All you need to do is have a valid UK mobile number &#8211, there isn&#8217,t a no deposit bonus code to remember. V erify this number using a code sent via SMS text for the no deposit free spins to be credited to your account.

Verify your UK mobile number and free spins will be added to your &#8220,Rewards&#8221,

MrQ bingo no deposit bonus

You can also give bingo a try with this MrQ no deposit bingo bonus:

  • 6 Free Bingo Tickets

All winnings will be yours to keep, making it our top pick for playing free bingo with no deposit no card details!

MrQ Bingo No Deposit Bonus Terms

  • Free For All room is available for 24 hours after successful registration
  • Room is open 9am-10pm
  • Games play every 15 minutes
  • 6 free tickets can be claimed per game

MrQ deposit bonus

Here&#8217,s what bonus you&#8217,ll get if you make a first deposit at MrQ:

  • 20 Free Spins
  • Use our exclusive MrQ deposit promo code: QUEEN20

A minimum deposit &amp, spend of £10 is required. Make sure to check all the terms and conditions before you play.

MrQ bonus terms

Players who have successfully verified their mobile phone number and completed age verification will be credited 10 free spins on Midas Golden Touch, 10p per spin, no maximum win. First deposit only. Min deposit &amp, spend £10. Max 20 spins on Scarab Queen at 25p per spin. Spins credited upon spend of £10. Full T&amp,Cs apply.

Full T&Cs apply

While the no deposit casino bonus is available for everyone, we&#8217,ve managed to negotiate directly with MrQ to get you an exclusive offer for your first deposit! Of course, this is a little different than the casino bonuses as you are given free spins instead of extra money. However, with no wagering, it&#8217,s a nice offer.

Overall, the terms and conditions are very fair &#8211, giving our updated MrQ Casino review rating a nice boost.

MrQ 30 free spins

MrQ have 30 free spins in total &#8211, all where you win real money straight away.

However, the batches of no deposit and deposit free spins are slightly different. At the time of this MrQ Casino review, here&#8217,s how the two batches of 30 free spins are split:

  • 10 No Deposit Free Spins &#8211, Midas Golden Touch
  • 20 (Exclusive) Deposit Free Spins &#8211, John Hunter &amp, the Tomb of the Scarab Queen

Both of these games have been created by highly experienced developers, with Midas Golden Touch arriving from Thunderkick and Scarab Queen being a Pragmatic Play creation.

MrQ promo code

QUEEN20 &#8211, Make sure to use this MrQ promo code to unlock our exclusive bonus listed above.

There isn&#8217,t a MrQ promo code no deposit. These offers are triggered automatically by signing up/verifying your phone number.

Further promotions

Once you&#8217,ve played your way through all of the above, MrQ Casino have additional offers for existing players. Here were the offers on show when we published our MrQ Casino review.

MrQ promo code for existing customers

MrQ regularly send a promo code to existing players via email. So it&#8217,s worth accepting communications from them.

One day we opened our inbox to find a no deposit bonus for us an existing player:

All we needed to do was log in to collect them. And of course, this was a free slots keep what you win bonus thanks to their policy of no wagering.

The MrQ Casino folks know how to reward their longer-term players, and they do this via a VIP Club which offers personalised promotions. This can mean free spins if they&#8217,re your thing &#8211, but it can also mean other prizes such as the following:

  • VIP Bingo games
  • Free tickets to events
  • Cashback promotions
  • Spins drops

You&#8217,ll also be given special birthday gifts and will benefit from a personal VIP account manager.

However, becoming a MrQ VIP member relies on being chosen. They send out invitation requests to their most loyal players by email every month, so make sure you subscribe when signing up.

Deposit methods

This is where our MrQ Casino review is mixed as they don&#8217,t offer many deposit methods. At the time of writing, these are the deposit methods that you can use at MrQ Casino UK:

  • Visa
  • MasterCard
  • PayPal
  • Pay by Phone
  • Bank Transfer

The best aspect is that MrQ are one of the elite PayPal casinos. This is one of the safest ways to deposit in the online casino space. PayPal are also very strict about who they partner with, so this proves that MrQ Casino is a legit and trustworthy site.

MrQ are also a certified pay by phone casino. This means that many UK players can deposit using their mobile phone bill if they wish. You need to be a customer of either 02, Vodafone, EE, or 3. That&#8217,s because virtual mobile networks (like Virgin, Sky, BT, and GiffGaff) are not currently supported. We chose to deposit via phone. We needed to verify our number, but it was all sorted in less than a minute.

Depositing via phone at MrQ Casino

Besides PayPal and Pay by Phone, there&#8217,s only Visa, MasterCard, and Bank Transfer available as alternatives. This means many of the usual casino payment methods are missing &#8211, such as Skrill, Neteller and paysafecard. This is not ideal as many players use these methods to make online casino deposits.

The minimum deposit amount at MrQ Casino is £10.

The maximum deposit amounts are:

  • Visa, MasterCard, or Bank Transfer: £10,000
  • PayPal: £5,500
  • Pay by Phone: £30 (you can also only deposit a maximum of £240 per month using Pay by Phone).

MrQ withdrawal times

The time it takes to receive a withdrawal at MrQ ranges from a few minutes up to 5 working days. All withdrawals at MrQ need to be approved first. It took just a few minutes for our withdrawal to be approved but this may take longer.

Email confirming our withdrawal&#8217,s approval

Delays can happen if extra verification is needed (more on verification below). However, we were not asked for any verification documents during our time at MrQ (yet). It was all done automatically. This meant we could benefit from an online casino no verification withdrawal at this site as we didn&#8217,t need to send any documents.

Once a withdrawal has been approved, the average time it takes to get the money depends on which method you use at MrQ:

Withdrawal method MrQ withdrawal time
Visa Direct 4 hours on average
PayPal Up to 6 hours
Bank Transfer Within 24 hours (on working days)
Visa &amp, MasterCard debit 3 to 5 working days

Remember that the method you last used to make a deposit will automatically be chosen to make the withdrawal. If you used pay by phone to deposit which doesn&#8217,t accept withdrawals (like us) then you will need to register an alternative method.

We decided to try Bank Transfer &#8211, and it was extremely quick. We had to deposit another £10 so that MrQ could verify our NatWest bank account. But customer support told us we could just withdraw that amount back out along with our winnings. We confirmed the withdrawal of just over £40, and the money was in our NatWest bank account in less than 20 minutes &#8211, including the approval time!

This confirms MrQ to be an under 1 hour withdrawal casino which is quite rare.

Our withdrawal in our bank account within minutes

A few things probably helped us to receive the withdrawal in under 1 hour. For example, just over £40 isn&#8217,t that high and is less likely to require financial verification documents. We also requested the payout on a working day. Whereas you might have to wait longer on weekends on bank holidays due to slower processing times &#8211, which we did actually experience later on.

We decided to try out PayPal as our next MrQ withdrawal method. We requested the payout on a Saturday in the evening. It was approved early on Monday morning, but it was still a gap of more than 24 hours. So it seems like weekdays (or during customer support hours) is the best time to request a withdrawal. Once approved, the money was in our PayPal account instantly.

Email confirming the money had entered our PayPal account in under a minute

We&#8217,ve also listed MrQ as one of our Visa Direct withdrawal casinos after confirming they accept this method. Visa Direct is able to transfer money much faster than standard debit card transfers. At MrQ, this takes just 4 hours on average (although it can be quicker too).

But if you don&#8217,t qualify for Visa Direct or if you are using MasterCard, then these standard debit card withdrawals take 3 to 5 working days on average.

The minimum amount you can withdraw at MrQ is £10 per transaction. You can also withdraw up to £1,000 per day, £3,000 per week, and £5,000 per month. So not great if you win big.

MrQ slots

MrQ Casino&#8217,s collection of slots and games has been steadily growing since they launched. This is thanks to new partnerships with some of the following big slots providers:

  • NetEnt
  • Pariplay
  • Thunderkick
  • Eyecon
  • High5 Games
  • Blueprint Gaming
  • Quickspin
  • Pragmatic Play

At the time of this MrQ Casino review update, they have also added table games, jackpots and also Slingo. In fact, they are the best site to get a Slingo casino no deposit bonus in our opinion.

If you&#8217,re playing on a desktop or laptop then MrQ allow multi-play. You can play bingo on one side of the screen and slots on the other. Not all slot games available for multi-play but they have some of the most popular titles.

Multi-playing slots and bingo at MrQ

MrQ live casino

As of August 2021, there are live casino games at MrQ. Only roulette tables were available at the time of writing, and they were all supplied by the live casino specialist developer Authentic Gaming. The games are available to play on both desktop and mobile so we decided to use our smartphone when testing them out. The gameplay was smooth and placing bets was pretty easy (no accidental bets in the wrong places).

MrQ live casino gameplay on mobile

In future, we expect more live casino games to arrive at MrQ soon. Blackjack is the most obvious one to add, but there&#8217,s also the possibility for baccarat, sic-bo, poker variations, Dream Catcher, Monopoly, Deal or No Deal, and more. However, Authentic Gaming only produces live roulette games at the moment, so MrQ will need to partner with at least one more live casino developer if they want to add more game types.

MrQ bingo

As we mentioned above, MrQ&#8217,s main focus when they launched was bingo. So there are a lot of options for this.

They have an entire section of their games library dedicated to bingo for you to choose from. Many bingo promotions are also available.

Mobile play

MrQ have done a really great job when it comes to their mobile site. It is compatible with all mobile devices and will adjust itself responsively to the device you&#8217,re using. The majority of games will be available on mobile, and you can use the same payment methods and get the same bonuses as desktop. But MrQ&#8217,s multi-play feature is not available on mobile as there&#8217,s not enough screen space.

You can seamlessly transition between mobile and desktop devices too, picking up where you left off. For this review, we mainly used our mobile and it was very easy.

Is MrQ legit?

MrQ Casino is owned by Lindar Media. The Lindar Media company launched in 2014. They have a lot of experience in the industry and are known to take the safety and security of casino players incredibly seriously. They have a rigid responsible gambling policy and deploy strong encryption across the site. This ensures that MrQ is not a scam and is perfectly safe for players to join.

In October 2019, Lindar Media were awarded the &#8220,Rising Star&#8221, award for MrQ at the EGR Operator Awards 2019. This is another good indication that MrQ Casino is 100% legit and trustworthy.

MrQ&#8217,s TrustPilot also has a rating of &#8220,Excellent&#8221,, which is very rare for an online casino. Many players speak highly about their commitment to no wagering.

Licences

Through Lindar Media&#8217,s ownership, MrQ Casino is licenced by the UK Gambling Commission. This allows the site to operate and accept casino players from the UK.

The UK Gambling Commission is one of the strictest gambling licencing bodies in the world. UK players are given a lot of protection as MrQ are required to meet the highest standards of this licence. At the time of writing, there have been no sanctions or penalties handed out to MrQ or Lindar Media by the UK Gambling Commission.

MrQ is the only active casino on Lindar Media&#8217,s UK licence too. This means they are one of the more interesting independent casinos UK, where the casino runs on its own platform. This provides a unique experience that few other sites can offer, which our MrQ Casino review has covered in detail.

MrQ Verification time

In line with their licensing commitments, all UK players must be verified before they can play. MrQ try and do this automatically by matching the information you provide when signing up with a variety of databases. We were able to benefit from this instant automatic verification at MrQ when we signed up ourselves.

However, if automatic verification isn&#8217,t possible then you&#8217,ll need to send some documents. Usually, this consists of:

  • Photo ID &#8211, Such as a valid driving licence or passport.
  • Utility Bill / Bank Statement &#8211, Showing your name and address (dated within the last 3 months).

MrQ&#8217,s verification time is within 24 hours on average.

In some cases, you may be asked to prove your payment method. So sending a screenshot of your PayPal account, a photo of your card, or by verifying your mobile phone number (like we did above). We were also asked to make a deposit using our bank account before we could use bank transfer to withdraw.

We weren&#8217,t asked ourselves, but you may need to prove your source of wealth. Documents such as payslips, a work contract, or another valid proof of income may be requested. This may sound excessive but the documents are commonly asked in the online casino verification UK process. All documents will be kept safely and securely.

Customer support

Unfortunately, there is no 24/7 customer support at MrQ Casino. You can only contact their Live Chat agents between the hours of 8:30am and 5:30pm from Monday to Friday (excluding bank holidays).

These opening hours are not very good at all as they don&#8217,t cover evenings or weekends which are popular times to play. Even so, when we contacted MrQ within the opening times, it could take several hours to receive a reply. This was the biggest fault we found when completing our MrQ Casino review. One silver lining is that we found the responses from their customer support team to be very helpful.

If you are playing when customer support is closed, you can send a message or email and wait for their reply. They will respond when they open again. You can also send them a letter via post but this obviously takes several days.

A good alternative is to check MrQ&#8217,s FAQ section. This provides help for common problems and issues.

MrQ Casino Review: 5 things to know before signing up!

It was originally established as a bingo site. But we don&#8217,t judge before trying.

In this MrQ Casino review, we explain 5 key points that players should know before deciding whether to sign up. We explain if MrQ is legit and analyse reviews from previous players. Read on.

1. Is MrQ legit?

Nowhere else to start other than to say MrQ is legit and highly respected. They are high up on our list of top online casinos UK.

It is an independent casino which means it is the only casino that&#8217,s currently being run by its owner. Many casino companies have several sites within their control at once. However, the owning company – in this case, Lindar Media – can commit more time and resources to focus on MrQ.

Lindar Media launched in 2014. It is only a limited company at the moment which means there&#8217,s no public ownership. Publicly listed companies need to be a bit more transparent but there&#8217,s nothing to suggest any problem with Lindar Media.

They&#8217,ve managed to get a Gambling Commission licence to operate MrQ in the UK. This licence ensures fairness and offers player protections. It&#8217,s not easy to get so this is another example of MrQ being legit.

But the best thing? They&#8217,ve got no wagering requirements across the site (you&#8217,ll be hearing a lot about this in our MrQ Casino review). They decided to get rid of those complex terms so players can focus on playing. Really good to see.

2. MrQ customer support

MrQ has three methods where you can contact them, along with an FAQ section. This is pretty standard now with the real focus being on how good the support agents are.

The best way is via their Live Chat function. Unfortunately, it&#8217,s only open between 08:30 &#8211, 17:30 so no 24/7 support. But they are quick to respond to questions and have actually been pretty useful with answers (not always guaranteed!).

They can also be contacted by email or even post. Not sure you&#8217,ll be sending letters but the email option can be useful for attaching files or screenshots.

The FAQ section is okay for common problems. It&#8217,s split into sections &#8211, Deposits, Withdrawals, Verification etc &#8211, which is useful. But not everything is answered there so you might need to contact Live Chat from time to time.

3. Bonuses &amp, free spins (anything good?)

Before we go any further, we&#8217,ll just repeat, no wagering on bonuses at MrQ.

So whatever you win at MrQ is always given as real money. If you have enough in your account then you can withdraw it straight away with no messing around. MrQ is also an instant withdrawal casino UK so you can get hold of any winnings pretty quickly. Really underrated feature.

New players will get a no deposit bonus and also a first deposit bonus.

No Deposit Bonus &#8211, MrQ offers free spins on registration no deposit UK on slots. They also give free bingo tickets. For the free spins, you need to verify your mobile number to get them.

First Deposit Bonus &#8211, Make a deposit for more free spins on slots. A minimum deposit of £10 is needed. A real contender for best first deposit bonus casino UK due to the no wagering.

Players who have successfully verified their mobile phone number and completed age verification will be credited 10 free spins on Midas Golden Touch, 10p per spin, no maximum win. First deposit only. Min deposit £10. Max 20 spins on Fishin&#8217, Frenzy Megaways at 10p per spin. Full T&amp,Cs apply.

Aside from the no wagering aspect, something else we spotted from the terms is that there&#8217,s no restriction on what payment method you can use. So we&#8217,ve certified this offer from MrQ as PayPal casino bonus. This might not seem like a big deal &#8211, but casino bonuses which can be activated by PayPal are rare. So this is a nice little touch.

They are also a casino that offers existing player bonuses. This means you can get more offers once you&#8217,ve signed up. Generally, there isn&#8217,t loads of promotions for existing players available. But again, they all are no wager, so we can&#8217,t complain.

If you do manage to win something and want to withdraw, MrQ is one of the certified Visa Direct withdrawal casinos. This means the average payout time is 4 hours when using this method, as this screenshot from their website confirms:

4. Slots &amp, games (what can you play?)

MrQ didn&#8217,t start with a good number of slots and games. But that&#8217,s slowly been improving with big developers being added. You can find NetEnt, Quickspin, Pragmatic Play, Microgaming, Blueprint, Thunderkick, and a few more.

But one thing to remember is that MrQ started out as a bingo-focussed site. You&#8217,ll find a lot of bingo games here and bingo promotions.

One thing that&#8217,s recently been added is live casino. This is a recent addition in mid-2021 and the tables are currently quite limited. However, it&#8217,s likely that more will be added in 2022 &#8211, so MrQ live casino can really take off.

5. What do Players say about MrQ?

But the most impressive part about MrQ? It actually has a good TrustPilot score&#8230,

Pretty much all online casinos have a bad rating (including many on our site). This is common as players often go to complain about not winning. So for MrQ to have a positive average rating is much more impressive than it sounds.

It isn&#8217,t just Lindar Media employees reviewing their own site either. There&#8217,s well over 1000 different reviews listed on TrustPilot.

More than half rated MrQ as excellent, and another +15% said they were great. Less than 20% classed them as either poor or bad.

A lot of players praised the site as a whole. For example, this player enjoyed the games, customer service and bonuses:

Whilst the majority of reviews are positive, there are some anomalies: customers claiming the site is a scam, or that it is rigged. Consider the following complaint as an example:

In this, we can see that the player claims that MrQ is a non-winning site and that it is not properly checked. This, however, cannot be true. All UK sites have to be regularly audited and are regulated by the United Kingdom Gambling Commission. We won&#8217,t include sites on Gamblermaster that aren&#8217,t audited and regulated.

In this one, we can see that the customer claims MrQ is a scam, that they’ve never won, or been able to make withdrawals. Fortunately, MrQ have helpfully responded to this person – a practice that they commonly do. As they highlight, they are heavily regulated by the UKGC, meaning it’s impossible for them to operate and be a scam.

Whilst these customers claim that they’ve been ripped off, you have to always keep in mind that gambling involves losing most of the time. Rather than being a scam, what is more likely is that these are players who have just been unlucky.

MrQ review summary

Overall, we rate MrQ Casino very highly. This is a very well-made, well-respected online casino, with its roots in the bingo world.

In particular, we think the following are very good points:

  • No wagering requirements across the whole site
  • One of the best online casino bonuses in the UK
  • Highly rated by online gamers within the community
  • Decent customer support
  • Focus on customers and lack of complexity

If you play, make sure you come back and leave a review of their site below. We want to hear if you had as good an experience as most on TrustPilot.

MrQ Casino Review

We’ve thoroughly reviewed MrQ Casino and gave it a good reputation rating. It’s generally a good casino to play at, but there are some things worth noting. In our review, we’ve considered the casino’s player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, MrQ Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn’t have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 2 complaints about this casino in our database. Because of these complaints, we’ve given this casino 300 black points in total. You can find more information about all of the complaints and black points below.

MrQ Casino is a good online casino. We’ve given it this rating because we think it’s doing many things well, however, there is something holding it back from getting a very good or perfect reputation rating from us. Even despite that, you can expect this casino to be a good place to play at.

MrQ Casino

Aiming to stand out from 400+ UK bingo sites is a bold challenge. The team behind Mr Q Bingo &amp, Casino met that challenge head-on and created a mobile-friendly gaming destination with an extensive choice of bingo games and mixed it with hundreds of slots from some of the best providers and Live Casino tables. Most importantly, they committed to a strict &#8220,no-wagering-requirements-ever&#8221, experience where every perk you are receiving will be in pure cash, no ifs and no buts.

Launched in 2018, MrQ is owned and operated by Lindar Media Limited under a licence from the UK Gambling Commission. As of June 2020, the casino did accept players from the UK only. We will update this review should there be any changes in the future.

The GMBLRS Detective

Admittedly, I wasn&#8217,t aware of MrQ&#8217,s existence before being asked to do this review, neither had I heard about the operator. However, being a fan of cash-only casinos made me look forward to paying the site a visit for a tour to see what&#8217,s on offer. Any online gaming site operating without convoluted bonus terms and wagering requirements will always have my attention.

At the heart of MrQ are two different types of games. One section is reserved for bingo fans and lovers, featuring a wide range of 75 and 90-ball bingo rooms. The second part is a casino section with a balanced mix of hundreds of online slots from 10+ providers including NetEnt, Quickspin, Microgaming, Blueprint Gaming and Thunderkick. A small selection of Live Casino tables will please fans of real dealer games.

Registering an account at MrQ Casino is done in three easy steps by entering your personal details. You will need to complete age verification before you will be allowed to deposit and play. Customers confirming their mobile number will be eligible for a no-deposit perk as well as 24 hours of free bingo (subject to change).

In line with their cash-only approach, making your first deposit at MrQ will be rewarded with wager-free welcome spins (subject to change). The payment methods are clearly geared towards UK players and currently include Visa Debit, Mastercard Debit, PayPal and Pay by mobile (O2, 3, Vodafone &amp, EE). To comply with the latest UK regulations coming into force on 14th April 2020, MrQ does not accept deposits via credit cards.

As for the reverse, withdrawals are processed twice per day on weekdays, resulting in a maximum 12-hour pending period. It will take 1-3 business days to reach your account. Submitted withdrawals cannot be reversed for the time being, courtesy of the UKGC mandate to remove the opportunity during the period of the 2020 pandemic. Withdrawals are limited to £1,000/day, £3,000/week and £5,000/month. Players can contact customer support to discuss alternative arrangements.

Eligible players will be invited to join the MrQ VIP Club where they will receive every month a number of MrQ keys that lets them claim personalised promotions such as free bingo tickets, cashback, spins drops or birthday gifts, all with zero wagering requirements and winnings paid in real cash

Customer support at MrQ Casino is offered via email and live chat. The latter is open on weekdays from 08:30 to 17:30 GMT. Currently, the site is available in English language only.

MrQ is committed to delivering a fun gaming experience while adhering to strict Responsible Gambling regulations. Players can set limits for deposits and session reminders as well as execute a Time-Out period of up to six weeks or a self-exclusion for a minimum of six months. MrQ is registered with GAMSTOP – the UK national program which lets players exclude from all participating gambling sites through one self-exclusion request for a period of six months, one year or five years.

The GMBLRS&#8217, Detective Verdict

Leaving the MrQ casino site made me feel like I found a hidden gem. Anyone into bingo and casino games will enjoy their stay at MrQ and even more so the wager free perks that are on offer. The opening hours for live chat and withdrawal limits might be a negative for some, although they will suffice for most players.

MrQ Bingo &amp, Slots casino review (UK)

MrQ Casino (UK) focuses on slot games and bingo, catering to a large selection of players who love fast-paced thrills. We are an award-winning no-nonsense casino.

Established in 2018, our selection of games is one of the most robust collections in the industry. What makes us excel in a rife sector, is the fact that our bonuses for both slots and bingo come with no wagering requirements.

We have also made our players’ safety and security our top priorities. We have implemented the latest SSL-encryption technology, so you can sign up safe in the knowledge that your personal and financial information is processed safely.

We also hold a licence from the UK Gambling Commission, meaning that we regularly undergo tests and audits for fairness. All our games use a Random Number Generator, and our games are tested for percentages.

Ready to get started? Keep on reading to learn more about our casino.

Expert’s review Lewis Humphries

Casino tested 2020-07-23T11:24:33+0000

MrQ is a relatively new addition to the iGaming market, and one that certainly excels in terms of its verification process and the mobile gambling experience on offer.

The site also boasts a simple and navigable layout, and while the overall design may lack colour and intricacy, it’s arguably ideal for new or game-centric players who are looking to get to grips with the marketplace.

However, the lack of live casino games is a disappointment, while a minimal range of payment options and slow withdrawals also detracts from the overall experience at MrQ.

The welcome offer is also likely to divide opinion, as while it’s incredibly simple and appealing to casual players, it lacks the value and excitement to entice genuine high-rollers.

MrQ Bingo &amp, Slots bonus

Get started with a bang, thanks to our bountiful no wagering casino bonus. Make a minimum deposit of £10 to claim the following:

  • 30 wager-free spins on online slot Valhalla when using bonus code V30

Getting started at MrQ Casino is a doddle. Follow the below steps:

  • Sign up for a MrQ Casino account
  • Make a minimum deposit of £10
  • Use casino bonus code V30
  • Wager £10 and your free spins will be credited to your account

Expert’s review Lewis Humphries

Casino tested 2020-07-23T11:24:33+0000

MrQ boasts a relatively simple and accessible welcome bonus and one that’s most likely to appeal to casual players or those who operate with a modest bankroll.

In fact, you’ll earn a minimum of 10 free spins when you complete the first deposit of at least £10, although you may be rewarded with additional complimentary gameplay once your account has been credited.

There’s no promo code associated with the welcome bonus, and you can claim this simply by completing the registration process and meeting the minimum deposit requirement. At this stage, you’ll see a small gift icon located in the top right-hand corner of the homepage, and you can click through this to activate your reward.

In my case, I deposited £10 and received 20 free spins with which to play, and these were spread evenly across Thunderkick’s Midas Golden Touch and Eyecon’s stunning savannah slot Stampede.

It’s striking that both of these slots are relatively high variance, so they’re unlikely to deliver frequent base game wins when you play through the free spins. This was borne out during gameplay, as I earned just £0.40 from Midas Golden Touch (at 0.10 per spin) and £0.60 from Stampede (at a value of 0.25 per spin).

While these winnings are far from earth-shattering, they’re at least proportionate to the value of the bonus, particularly as there are no wagering requirements attached to the welcome offer.

This means that there’s no requirement to play through a predetermined amount of cash before withdrawing any winnings earned through the bonus, which affords you far greater control of your bankroll and how often you wager on the site.

You’ll also have 48 hours to use the free spins from the moment that they’re added to your account, and this is ample time to play through a relatively small number of spins.

These facts combine to create a compelling welcome offer from the perspective of casual players or those with a modest bankroll, particularly as its T&amp,Cs are also easy to understand. However, the bonus is completely unsuitable for high-rollers, thanks to its relatively low value and the potentially low returns.

First deposit bonus code

MrQ Bingo &amp, Slots’s first deposit bonus code is V30.

No deposit bonus code

You don’t need a bonus code to claim MrQ Bingo &amp, Slots’s no deposit bonus.

Significant terms and conditions

  • New UK Customers only, 18+.
  • Spins triggered on deposit &amp, spend of £10.
  • Bonus spins expire within 48 hours.
  • There are no wagering requirements.

Please gamble responsibly.

Full terms and bonus terms apply.

Extra and no deposit spins

Your free spins are credited on online slot Valhalla. Each free spin is worth 25p each and must be used within 48 hours of qualifying.

Winnings are not capped or subject to wagering requirements. Whatever you win from these free spins is yours to keep.

You don’t need a bonus code to claim MrQ Bingo &amp, Slots’s no deposit bonus.

This no deposit bonus has no wagering requirements.

VIP / Special promotions

Unlock exclusive treats when you join the MrQ VIP Club. Every month, we give out a handful of MrQ keys to our most loyal players, which lets them claim personalised promotions.

Players can expect to receive:

  • Invites to VIP Bingo
  • Free Tickets
  • Spins Drop
  • Cashback
  • Birthday Gifts
  • A VIP Manager at your beck and call

MrQ Bingo &amp, Slots slots and games

Bingo is what we do best. We offer four types of bingo games, including No Deposit Bingo, 90 Ball Bingo, Free Bingo and 75 Ball Bingo.

When it comes to slot games, we have over 70 slot games on offer, provided by leading software providers Eyecon and Thunderkick.

Popular games on offer, include 1429 Uncharted Seas, Esqueleto Explosivo, Fluffy Favourites, Flame Busters, Irish Luck, Jurassic Juniors and Haunted Hallows.

Expert’s review Lewis Humphries

Casino tested 2020-07-23T11:24:33+0000

The MrQ site definitely benefits from a simple and games-focused layout, which is evident when you first sign in and are taken straight to the lobby.

Here, you’ll see a basic table layout featuring some games and a list of filters that run above the fold, helping you to browse new titles, top slots, table games and jackpots quickly and easily.

In the top right-hand corner of the table, you’ll also find a handy magnifying glass icon, which allows you to search for specific titles directly.

Unlike many online casinos, MrQ also features several bingo games, with various 75 and 90-ball iterations selling tickets for between £0.05 and £0.10 on average. Some iterations, including Piece of Cake and Freedom, offer free tickets and prizes of £1 and £2 respectively.

The site is dominated by slot games, however, including personal favourites of mine such as Book of Dead and Twin Spin. These typically load within 15 to 20 seconds on average, while in my experience progressive slots like Fluffy Favourites load in approximately 10 to 15 seconds.

There are also two basic iterations of roulette and blackjack, and these usually take slightly longer to load on average. However, all of these games run incredibly smoothly once they’ve loaded, and I’ve never experienced any examples of interrupted desktop gameplay at MrQ.

Unfortunately, there are no live casino games at MrQ, and this creates a big void that the site struggles to fill. This lack of diversity, coupled with slightly slower average loading times, create clear areas in which the brand can improve in the future.

Desktop game information

Games 500
Slots 500
Table games
Jackpot games 25

Desktop game providers

MrQ Bingo &amp, Slots on mobile

Our website is compatible with all mobile devices, and it automatically responds to the device you are using.

The most significant majority of our games are available on mobile, and you can use the same banking methods and benefit from the same bonus offers as available on desktop.

You can rest assured that your mobile gaming experience is seamless, and you can pick up where you left off.

Expert’s review Lewis Humphries

Casino tested 2020-07-23T11:24:33+0000

The brand was launched in 2018, and it has yet to launch native apps on either iOS or Android. However, the good news is that I was able to access the mobile casino easily through the Safari browser on my iPhone, while this was incredibly easy to use and navigate while on the move.

This is helped by the fact that the mobile site mirrors the desktop version almost exactly, with the lobby featuring the exact same horizontal menu and filters above the fold.

This certainly helps you to enjoy a seamless gaming experience when switching between different devices, while I love the fact that you play most of the slots and navigate the site comfortably in portrait and landscape mode.

However, games can load a little inconsistently through the mobile site, and while this is a minor inconvenience, it can impact on the overall experience by occasionally forcing you to return to the lobby and reload your chosen title.

Mobile game information

Games 500
Slots 500
Table games
Jackpot games 25

Mobile game providers

Live casino games

Live game information

Total number of live casino games: 8

Live game suppliers

Safe gambling – is MrQ Bingo &amp, Slots casino safe?

At MrQ, we want you to have fun responsibly. We are committed to making sure that you stay safe all the way as you play at our casino.

We have created the following tools to help you stay in control of your gambling:

  • Deposit Limits
  • Reality Checks
  • Autoplay Feature
  • Account History
  • Self-Assessment
  • Time-Out
  • Self-Exclusion

You can also stop yourself accessing gambling sites, by installing blocking tools such as GamBlock or Betfilter.

If you’d like more professional advice or need to speak to someone, you can get in touch with BeGambleAware, GamCare, Gamblers Anonymous or Gambling Therapy.

Support

Players can reach out to customer support, between Mondays and Fridays, 8:30 a.m. to 5:30 p.m. We also have a dedicated Help and FAQ page, where you can find answers to the most asked questions:

Expert’s review Lewis Humphries

Casino tested 2020-07-23T11:24:33+0000

You’ll be able to access most of MrQ customer support channels through the drop-down menu on the left-hand side of the lobby, and your first port of call should probably be the site’s FAQs.

This is an interactive feature which allows you to search for relevant keywords in the pursuit of informative articles, the majority of which pertain to account verification, banking and responsible gambling.

This resource also features detailed information about MrQ’s welcome bonus and technical support issues, so it’s worth reviewing the FAQs if you have a simple or generic query.

There’s also a live chat feature, although this is currently not accessible during the weekend (which is the period where I tend to wager the most).

More specifically, the live chat feature is available between the hours of 08:30 and 17:30 (Monday to Friday), but you won’t be able to access support through this channel on Saturday, Sunday or designated bank holidays.

Fortunately, I was at least able to initiate a live chat during the weekend, which involved me leaving an initial message for the team to review (relating to viable deposit methods in my region). I received an automated message confirming receipt and advising me that the team would get back to me on Monday and I’d receive an email notification when an agent was online.

The site was true to its word, and I received a courteous and efficient reply through live chat by 9 am on Monday morning. This slightly offset the lack of immediate support during the weekend, although it’s clearly a disadvantage for the site in the current market.

The site’s phone number (020 3384 2800) is also out of action during the weekend, as it mirrors the same opening hours as the live chat feature. This is typical for a relatively new casino with a small customer support team, but the fact that this number isn’t free to call is more of a concern from a player’s perspective.

Finally, the site operates an email address at [email protected], to which I sent a message concerning my initial withdrawal.

After receiving a confirmatory response in a few minutes, an agent replied in full in a little under 24 hours, which was considerably better than the suggested time-frame of 72 hours. Response times can be even quicker during the week, and this is one of the most consistent support channels available at MrQ.

MrQ Casino: 20 Bonus Spins

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