Old Havana Casino


Old Havana Casino Review

We’ve thoroughly reviewed Old Havana Casino and gave it a bad reputation rating. It’s a bad online casino and we advise you to stay away from it. In our review, we’ve considered the casino’s player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Old Havana Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn’t have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

Old Havana Casino is operating without a valid license.

We currently have 13 complaints about this casino in our database. Because of these complaints, we’ve given this casino 1,093 black points in total. You can find more information about all of the complaints and black points below.

There are also some unfair Bonus Terms and Conditions, which might cause you issues if you decide to take advantage of the casino’s bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino’s Terms and Conditions if you decide to play at it.

As you can see from all of the information in our review, Old Havana Casino is a bad online casino. We don’t recommend playing at it and strongly advise you to stay away from it.

Old Havana Casino Review

Old Havana Casino is an online betting site that was established in 2012 and is run by MainStreet Affiliates out of Costa Rica. The casino welcomes American punters and has a library of games provided by RTG. This, combined with 24 hour support and reasonable bonus terms makes Old Havana a spot worth checking out.

Casino Info

Jurisdiction Panama
Min Deposit $5 (Gift Cards)/$25 (Credit/Debit Cards)
Min Withdrawal $150
⏱️ Cashout Time Processing Time: 5-7 business days
Cashout Limit $5,000 Weekly (Diamond Player Class)
Games 266
Mobile Android,iPhone,iPad,Other Mobile
Download available Yes
Play Here

Old Havana Casino Screenshots

Software Providers

Old Havana Casino is powered by Realtime Gaming, and its games are provided through a downloadable software client as well as a web-based platform that allows you to gamble directly through your web browser.


Blackjack Blackjack with Perfect Pairs European Blackjack

Old Havana Casino Blackjack (Realtime Gaming) Expand

Game BJ Pays Soft 17 Double Re split aces Surr-ender Return Total Decks Live Game
Blackjack 1.5 Hit Any 2 No No 99.46% 6 No
Perfect Pairs Blackjack 1.5 Hit Any 2 No No 99.46% 6 No
Pontoon 2.0 Hit Any 2 Yes No 99.35% 2 No
Match Play 21 1.5 Hit Any 2 Yes Yes 99.27% 6 No
Face Up 21 1.0 Hit 9 to 11 No No 99.25% 6 No
Super 21 1.0 Hit Any 2 No Yes 98.94% 6 No

Video Poker

Jacks or Better Sevens Wild Aces &amp, Eights
All American Bonus Deuces Bonus Poker
Deuces Wild Double Bonus Double Double Bonus
Double Double Jackpot Double Jackpot European Slot Poker
Pick ’em Poker Joker Poker Jacks or Better – 10 play
Jacks or Better &mdash, 52 play Jacks or Better – 100 play Loose Deuces
Mystery Bonus

Old Havana Casino Video Poker (Realtime Gaming)

Game Power Poker Multi-Play Pay Table Return Live Game
Aces &amp, Eights Yes 8-5-4-3-2-1 99.78% No
Mystery Bonus No No Varies 99.69% No
Double Jackpot Yes 160-80-80-40-20-8-5-4-3-2-1 99.63% No
All American Yes 35-8-8-8-3-1-1 99.60% No
Jacks or Better Yes 9-6 99.54% No
Bonus Deuces Wild Yes 9-4-4-3-1-1 99.45% No
Double Bonus Yes 45-10-7-5-3-1-1 99.37% No
Double Double Jackpot Yes 160-160-160-80-50-9-6-5-3-1-1 99.36% No
Sevens Wild (multi-play) Yes 25-15-10-5-3-2-2-1 99.16% No
Sevens Wild Yes 25-15-10-5-3-2-2-1 99.16% No
Pick ‘Em Poker Yes 239.8-100-18-15-11-5-3-2 99.11% No
Loose Deuces (multi-play) Yes 25-15-5-4-3-2-2-1 99.07% No
Loose Deuces Yes 25-15-5-4-3-2-2-1 99.07% No
Bonus Deuces Wild (multi-play) Yes 8-4-4-3-1-1 99.06% No
Double Jackpot (multi-play) Yes 140-70-70-35-20-8-5-4-3-2-1 98.99% No
Double Double Bonus Yes 400-50-9-6 98.98% No
Double Double Bonus (multi-play) Yes 400-50-9-6 98.98% No
Double Double Jackpot (multi-play) Yes 150-150-150-80-50-9-6-5-3-1-1 98.95% No
Deuces Wild (multi-play) Yes 25-15-9-4-4-3-2-1 98.91% No
Deuces Wild Yes 25-15-9-4-4-3-2-1 98.91% No
Aces &amp, Eights (multi-play) Yes 7-5-4-3-2-1 98.63% No
Double Bonus (multi-play) Yes 40-10-7-5-3-1-1 98.57% No
Joker Poker Yes 150-80-50-20-6-5-3-2-1-1 98.51% No
Joker Poker (multi-play) Yes 150-80-50-20-6-5-3-2-1-1 98.51% No
Bonus Poker Deluxe Yes 50-80-8-6-4 98.49% No
All American (multi-play) Yes 30-8-8-8-3-1-1 98.49% No
Bonus Poker Deluxe (multi-play) Yes 50-80-8-6-4 98.49% No
Jacks or Better (multi-play) Yes 8-5 97.29% No

Other Games

Old Havana Casino is also home to 24 other games listed below:

Baccarat Casino War Caribbean Stud Poker
Red Dog American Roulette New American Roulette
European Roulette French Roulette Craps
Let ‘Em Ride Pai Gow Poker Vegas Three Card Rummy
Sic Bo Pontoon Diamond Blackjack
Hot Dice Lucky 8’s Roaring Twenties Bingo
Bonus Bingo Caribbean Hold’em Poker Face Up 21
Match Play 21 Super 21 Texas Hold ‘Em Bonus Poker
Tri Card Poker

Depositing and Withdrawing when in the US

In 2014, it looked like Old Havana got too old and died, with all of its players sent to Sun Palace, but it would go on to reopen in 2015. While the overall user score of 2.1 out of 5 among LCB reviewers is not good, recent reviews have been pretty promising.

Even then, with a score that low, I would strongly encourage you to do your own research before playing at this casino.

The minimum deposit is $1 by Money Order, $5 via Gift Cards and $20 with either a Debit or Credit Card. The minimum withdrawal amount is $10 via Neteller or $100 to have a check mailed to you. The $100 is 5x the credit card deposit amount and is just good enough not to cause an auto-fail for this casino.

High-Limit players will have a range of $2,000-$5,000 depending on tier status, which again, is something that we wholeheartedly disagree with. There is no good reason that some players should get their money held less time than others because of tier status. If nothing else, everybody should be paid equally.

  • High Rollers Grade: F
  • Low Rollers Grade: D

Beyond that, there are no assurances on the website for how long withdrawals will take to be completed. We know E-Wallets take 48 hours, but they do not seem to offer a timeline as to how long it will take for a player to get his or her check.

Banking options at Old Havana Casino

Banking option Deposit Withdrawal
American Express
Bank Wire Transfer
MasterCard Credit
Visa Credit
Courier Check
MST Gift Card


Football Frenzy High Fashion Jumping Beans
Megasaur Naughty or Nice Spring Break Shark School

There are dozens of video slots available to play at Old Havana Casino as well as a small but healthy selection of video slots. There are also progressive jackpots available, which offer prizes worth millions of dollars.

Comp Point Program

Players at Old Havana Casino earn 1 comp point for every $10 wagered, and points can be redeemed at a rate of 100 points for $1 cash.


Below are the 4 bonuses available at Old Havana Casino.

Below is a list of promotions currently being offered at Old Havana Casino.

Exclusive Sign Up

Percentage play-through by game:

  • 44.44% for Classic Blackjack, Other Blackjack and Video Poker.
  • 100% for Casino War and Slots.

Note: 100% Bonus up to a maximum bonus of $1,000.00. Can be used one time per day. The maximum cash out up to $2,000. The bonus chips are unredeemable and will be removed from the associated cashout. Offer for USA and Canada only.

Christmas Bonus

Percentage play-through by game:

  • 100% for Slots.

Note: 40 Free Spins for Naughty or Nice 3 slot. Code: CHR40. WR: 70xB. Until February 28th 2022. Maximum cashout $100. Upon requesting a withdrawal of the winnings, players must place one deposit of $50 to verify the account in the system and also to fulfill the minimum withdrawal amount of $150. This $50 deposit must be wagered at least 5 times. Players from EUROPE: All Bonuses and Promotions require double wagering play through prior to cashing out or processing any withdrawal request. Any winnings that do not comply with the required doubled playthrough for any given bonus, will be void.

Sign Up Bonus

Percentage play-through by game:

  • 50% for Video Poker.
  • 100% for Slots.

Note: New Customer Offer. T&amp,C&rsquo,s Apply. 18+. To withdraw your winnings, bonus plus deposit amount must be wagered 30 times in valid games. If playing Multi hand Video Poker or Video Poker, wagering requirements increase to 60 times your deposit plus bonus. Wagers in Live Dealer Games, Craps, Vegas Three Card Rummy, Tri Card Poker, Caribbean Hold&rsquo,em – Stud and Draw, Baccarat, Roulette, SicBo,Progressives games, Black Jack and 21 Games cannot be applied to the wager requirements.

Sign Up Bonus

Percentage play-through by game:

  • 75% for Video Poker.
  • 100% for Slots.

Note: New Customer Offer. T&amp,C&rsquo,s Apply. 18+. To withdraw your bonus, winnings and deposit amount you must wager 40 times your deposit plus bonus in valid games. If playing Multi hand Video Poker or Video Poker, wagering requirements increase to 60 times your deposit plus bonus. Wagers in Live Dealer Games, Craps, Vegas Three Card Rummy, Tri Card Poker, Caribbean Hold&rsquo,em – Stud and Draw, Baccarat, Roulette, SicBo,Progressives games, Black Jack and 21 Games cannot be applied to the wager requirements.

License Information

Countries not supported

Although Old Havana Casino is accessible by quite a few countries, players are not accepted from the following countries: Bosnia And Herzegovina, Costa Rica, Morocco, Malaysia, Netherlands, Russian Federation, and Singapore.

Player Issues

There are currently no known player issues pertaining to how Old Havana Casino conducts its gaming operations.

Old Havana Casino Review 2022

Old Havana Casino offers many kinds of bonuses to new players:

  • 150% Bonus up to a maximum of $3,000
    Bonus Coupon Code: Havana150
  • 200% Bonus up to a maximum of $2,000
    Bonus Coupon Code: Havana200
  • 250% Bonus up to a maximum of $2,500
    Bonus Coupon Code: Havana250
  • 300% Bonus up to a maximum of $3,000
    Bonus Code: Havana300

Monday Cash Back

Every Tuesday you can receive 20% Cash Back of all your deposits made on Monday. After the cash back money is credited in your account, you can choose either to play it or request a withdrawal (Minimum withdrawal $150, maximum withdrawal $1,000). NO PLAYTHROUGH REQUIRED.

Double Matchup Monday

Wild Wednesday

Thirsty Thursday

Free Spins + 200%

Mad Tuesday

Freaky Friday

Thank God is Saturday

Super Sunday

Triple season bonuses

Season Bonus Promotion

  • This promotion starts on Mondays, every two weeks, one time only.
  • Maximum Bonus amount $500.
  • Active members one time only.

Birthday Bonus Promotion:

  • This promotion can be credited once a year.
  • Active members one time only.

Anniversary Bonus Promotion:

  • This promotion can be credited once a year.

$1000 Weekly Reward

Each week Old Havana Casino gives away 10 weekly prizes of $100 in FREE CASH! Contact the customer service department for information on how to become eligible for this special bonus. Check the casino newsletter each week to see if you won!

Old Havana Casino Loyalty Program:

Earn FREE CASH just by playing!

How it works: Each time you place a wager in your Real Money account, you accumulate FREE comp points which can be redeemed for CASH! Depending on the number of comp points redeemed the previous month, you will automatically qualify for a Silver, Gold, or Platinum Level BONUS absolutely FREE!

Points redeemed

PLUS! Each month we will draw the names of five players who will each win an EXTRA $50 BONUS! To qualify, redeem one of our special Loyalty Program bonuses, and your account will automatically be entered into the drawing for that month!!

Refer-a-Friend Promotion

Refer a friend to Old Havana Casino and earn $20 FREE!

Old Havana Casino Games

New Games

Panda Magic Elf Wars Nova 7s
Lucky Tiger Bubble Bubble 2 Dream Run
Hillbillies Eternal Love Count Spectacular
Dragon Orb Polar Explorer Mermaid Queen
Builder Beaver Rain Dance Ninja Star
Loch Ness Loot Green Light Diamond Dozen
Golden Lotus Lion’s Lair Hairway to Heaven
Derby Dollars Enchanted Garden Food Fight
Gemtopia Crazy Vegas Texan Tycoon
Aztec’s Treasure Crystal Waters Cleopatra’s Gold
Achilles Goldbeard Aladdin’s Wishes
PayDirt! T-Rex Kung Fu Rooster
Cash Bandits 2 Caesar’s Empire Lucky 8
Purrfect Pets Popiñata Secret Symbol
Megaquarium Fucanglong Sweet16

Table Games -Blackjack

21 Blackjack 21 Blackjack Perfect Pairs European Blackjack
21 Face Up Match Play 21 Pontoon
Suit’Em Up Super 21

Table Games -Poker

Tri Card Poker. Three Card Rummy Pal Gow Poker
Let Em Ride Caribbean Stud Poker Caribbean Holdem

Table Games -Baccarat &amp, Other Games

European Roulette Craps Baccarat
American Roulette

Table Games -Specialty Games

Bonus Bingo Keno Roaring Twenties Bingo

Table Games -Video Poker

7 Stud poker Aces and Eights All American Poker
Bonus Deuces Wild Bonus Poker Deuces Wild
Double Bonus Poker Double Double Bonus Poker Double Double Jackpot Poker
Double Jackpot Poker European Slotpoker Jacks or Better
Joker Poker Loose Deuces Mystery Bonus Poker
Pick ’em Poker Seven Wild

Slots Games

Achilles Aladdin’s Wishes Aztec’s Millions
Aztec’s Treasure Big Shot Caesar’s Empire
Cleopatra’s Gold Coat of Arms Crazy Vegas
Crystal Waters Derby Dollars Diamond Dozen
Enchanted Garden Fame &amp, Fortune Field of Green
Food Fight Fruit Bowl XXV Goldbeard
Golden Glove Golden Lotus Golden Retriever
Goblin’s Treasure Green Light Happy Golden Ox of Happiness
Haunted Opera Hidden Riches Hockey Hero
Honey to the Bee Incan Goddess It’s a Mystery!
Jackpot Cleopatra’s Gold Jackpot Piñatas Aztecs Treasure
Feature Guarantee
Hillbillies King of Swing Lions Lair
London Inspector Loose Caboose Lucky Last
Lucky Tiger Mayan Queen Medal Tally
Mermaid Queen Mice Dice Mid-Life Crisis
Mister Money Monster Mayhem Mystic Dragon
Naughty or Nice? Ocean Dreams Outta this World
Paradise Dreams Paris Beauty Pay Dirt!
Penguin Power Bunko Bonanza Prince of Sherwood
Rain Dance Realm of Riches Red Sands
Return of the Rudolph Roberta’s Castle Ronin
Rudolph’s Revenge Santa Strikes Back! Sea Captain
Shopping Spree Shopping Spree II Sunken Treasure
T-Rex Tally Ho Texan Tycoon
Three Stooges Tiger Treasures Treasure Chamber
Triple Toucan Triple Twister Triton’s Treasure
Victory Viking’s Voyage Warlock’s Spell
White Rhino Wok And Roll Wooden Boy
Glitz &amp, Glamour Basketbull Count Spectacular
Boy King’s Treasure Year of Fortune Coyote Cash
Builder Beaver The Three Stooges II Bulls &amp, Bears
Loch Ness Loot Dream Run Hairway to Heaven
Hillbillies Mermaid Queen Ninja Star
Polar Explorer The Elf Wars Vulcan
Bubble Bubble Cash Bandits Cherry Red
Cool Cat Double Ya Luck Eternal Love
Ghost Ship God of Wealth Hen House
High Fashion Lucha Libre Lucky 6
Lucky 8 Megasaur The Naughty List
Naughty or Nice Spring Break The Nice List Ocean Oddities
Orc vs Elf Rushmore Riches Santastic!
Sevens &amp, Stripes Shark School SilverSands
Slots Jungle Spirit of the Inca Treasure Tree
Vodoo Magic Wild Wizards Zhanshi
Super 6 Big Bopper Enchanted Garden II
Samba Sunset Panda Magic Nova 7
Witch’s Brew Snowmania

Old Havana Casino Support

24/7 support available through live chat, toll-free North American phone, and email:

  • Customer Support: 1-888-222-3098
    Email Address : [email&#160,protected]


Old Havana Casino is fully licensed by the Costa Rica Gaming Authority.

Fair Gaming &amp, Random Number Generation

Old Havana Casino understands just how important it is that his players have confidence in the fairness of their casino games.

Old Havana Casino uses software supplied by Real Time Gaming (RTG), one of the leading providers of online casino systems. Real Time Gaming is a member of iGGBA, the Interactive Gaming, Gambling, and Betting Association, and IGC, the Interactive Gaming Council. RTG’s systems are rigorously tested on an ongoing basis by Gaming Labs Certified for fairness and randomness. Gaming Labs Certified are an independent organization with no affiliation to either Old Havana Casino or Real Time Gaming.

Real Time Gaming’s software carries an official Certificate of RNG Evaluation from CDS (Technical Systems Testing), a respected Accredited Testing Facility and principal consultants to major gaming and wagering regulatory bodies.

CDS performs RNG Evaluations with a special emphasis on the distribution and unpredictability of the RNG application. CDS has verified through mathematical and statistical analysis that the Real Time Gaming’s RNG distributes numbers with sufficient non-predictably, for distribution and lack of bias to particular outcomes.

Furthermore, the average payout percentage, which is the percentage of total winnings to total wagered amounts, is reviewed on a monthly basis to ensure Old Havana Casino system’s on-going randomness and fairness.

For your added protection, Old Havana Casino maintains a complete audit trail of each individual transaction for all the games that you play. At your request, we would be pleased to make these files available to you for inspection.

Old Havana Casino RNG utilizes the very latest technology to generate a high-speed stream of random numbers, with the number used to generate your result depending on the precise moment the result is requested.

So, not only is it impossible to predict the next number in the sequence, it is impossible to predict which number from the sequence will be used to determine the outcome of your game.


You can rest assured that Old Havana Casino employs all possible measures to provide you with secure money transactions. Old Havana Casino uses security connections SSL, certified by Secure Server Certification Authority Verisign. The site has security measures in place to protect the loss, misuse and alteration of any information you give.

Old Havana Casino Review

Old Havana is another reputable casino managed by the Mainstreet Group. While Old Havana launched in 2002, their parent company has been in business since 1999 which speaks volumes about their reputation. You just can&#8217,t last that long in the gambling business unless you are extremely reputable and players trust you. As everyone know, bad news travels fast.


  • Good Reputation &#8211, Part Of Mainstreet Group
  • In Business For Over 15 Years
  • Known For Offering Very Generous Bonuses
  • Mobile Friendly
  • They Are One Of Only A Handful Of Casinos Offering A Prepaid Deposit Option


  • High Wagering Terms On Bonuses

General Info

  • Established: 2002
  • Licensed: Panama
  • Software: RTG
  • USA Friendly: Yes
  • Mobile Friendly: Yes
  • Bonus: 250% Max $1,000



Old Havana Casino is an online casino that is based around a theme of Havana, Cuba. The real essence of the city is captured in this theme through the use of vivid visuals, gorgeous women and an atmosphere that’s hard to describe unless you’ve experienced it. With offices in Panama City, Panama and a license to operate from Panama as well, this is a site that accepts US players and that has taken a lot of care to build up their reputation since they first opened in 2002.

Fairness is the name of the game at this site, and they are certified from both CDS (the Central Dispute System) and TST (Technical Systems Testing). The CDS is available to mediate for player disputes on the behalf of the player, and TST tests the random number generator and other aspects of the software on a monthly basis to make sure that everything is on the up and up. It’s a very in-depth audit, and it ensures that you’re getting a fair chance in the games that you play without any funny business.

Is Old Havana Casino Legitimate?

What makes this online casino stand out is that they really go above and beyond the call of duty when it comes to giving players peace of mind. They’re operating by Main Street Vegas Group, a company based out of Curacao that has an excellent reputation in the industry as a whole. They also have well over a decade in the industry that they have used to pay out more than $17 million in total winnings to players, and it’s hard to argue with that when it comes to wondering if this is a legitimate site that players can feel comfortable with and trust.

Why We Rate OldHavana Casino As Legitimate

  • They’ve been around for the majority of the history of the online casino industry has opened in 2002 when the industry only started in 1996.
  • They are licensed in the Panama jurisdiction, a jurisdiction that has strict rules that are followed or the license is pulled.
  • Their random number generator is audited on a monthly basis by Technical Systems Testing, one of the most important independent testing agencies in the world.
  • They offer the CDS avenue for players who might have a dispute with a casino so that you have representation.

Is Old Havana Casino Safe?

The history of this online casino speaks for itself, and they take security very seriously. Their software is audited by an independent body a dozen times each year, and they have a reputation that’s so strong that it couldn’t have been built up if they didn’t keep their players’ personal information and financial details safe.

Is Old Havana Casino Legal in the US?

Yes, they have every legal right to accept players from the United States and have done so for well over a decade.

Welcome Bonus

There are multiple welcome bonuses available for players. The main one is HAVANA250 that’s worth 250% up to $1,000, and this allows you to play slots, blackjack, video poker or casino poker games with a 40x play-through on slots and a 60x play-through on the other allowed games. You can also get a 300 percent welcome bonus with HAVANA300 worth up to $1,000 that’s only available for online slots. These bonuses aren’t cashable, but they can be used to run up real money winnings that can be cashed out.

Ongoing Promotions

There are an absolute ton of regular promotions that happen on a weekly and monthly basis at Old Havana Casino. Each Monday, players can earn a $200 bonus and up to $500 in cashback. Wild Wednesday gives players an added bonus worth up to $300, and Thirsty Thursday is good for up to $95 in bonuses. The Freaky Friday offer gives players up to 10 deposit bonuses worth up to $200 apiece, and their Saturday promo offers a $95 bonus as well. On top of that, there’s the Super Sunday offer worth up to $150 for a total of thousands of dollars in available bonuses each week.

But that’s not all they have available. Special monthly bonuses run, as do seasonal offers. You even get a special deal on your birthday and on the anniversary of joining the online casino. Players earn loyalty points that are worth cashback on top of all of these deals as well.

Game Selection at Old Havana Casino

The main selection of games at Old Havana Casino centers around the online slot genre. This is mostly video slots, but they have a number of classic slots as well. The games themselves are powered by Realtime Gaming, and you can play with downloadable, instant play or mobile options. They have several progressive jackpot games, and they even offer 3D titles with a variety of themes.

On top of that, their non-slot selection is pretty solid as well. They have well over a dozen forms of video poker along with roulette, blackjack, Baccarat, craps and a handful of casino poker variations. A selection of scratch cards, keno, and instant win games rounds out their selection, so every type of player has something that will keep them interested when they play from here.

Security Features

One of the main security features that Old Havana Casino employs is making sure that every player fills out an identity verification form before cashing out. This helps to make sure that your account hasn’t been hacked or that someone hasn’t created an account using a stolen identity. Along these lines, they are very active about fraud prevention and detecting any kind of abuse of this kind, and they have their software checked on a monthly basis for security issues as well as fairness. This means that players are always playing with software that’s on the cutting edge of the security front in this industry.

Banking at Old Havana Casino

The selection of banking methods at this online casino centers around Neteller, Visa, MasterCard, money orders and gift cards. The gift cards are heaven sent for USA players as this pretty much gives them a 100% guaranteed approval for credit card deposits. It’s truly where they shine and a major reason so many USA players love the Mainstreet group of casinos. For withdrawals only, they also offer paper checks and electronic funds transfers to your bank account, but the availability of these methods depends on where exactly you’re playing from.

On the banking front, Old Havana Casino is also really good about being reliable with their cash outs, and they’ve built up a reputation with over a decade of always being reliable and addressing any kind of issues that come up with payment ASAP. After a processing period of a few days, eWallet withdrawals are usually credited within two days and bank transfers within five, and they have withdrawal limits starting at $1,000 per week for new players, though this goes up to as high as $5,000 per week after you’ve established your account.

Mobile Betting

Old Havana Casino uses a responsive web design technology to offer a mobile platform to their players. The mobile site is just like the desktop version, and because of the responsive technology, the site is accessible on many different handheld devices and tablets. On the mobile site, players will find all of the features and games they are accustom too. There is an android app, but other devices should have no problem playing the mobile casino.

Excluded Countries

Old Havana Casino is not accessible in the following countries due to gambling restrictions.

  • Bosnia and Herzegovina
  • Costa Rica
  • Morocco
  • Malaysia
  • Netherlands
  • Russian Federation – see our list of reputable online casinos for Russian players

Customer Support

Old Havana Casino has two methods of contacting customer support, live chat, and e-mail. On the Support page, you will find a quick link to the live chat feature. This feature is used amongst many of the top online casinos as a way for their representatives to quickly help an online player. The live chat feature produces an immediate response and customer support but can only be accessed through the website. An e-mail address is also provided, but a response could take as long as 24 hours.

Customer Support: [email protected]


The bottom line with Old Havana Casino is that they’re very good at what they do, and they offer extremely solid service in every aspect of their operation. They’ve seen the level of success they’ve had since way back in 2002 because they are consistently reliable, secure and legitimate. You can’t build up a reputation like the one they have in just a couple of months, or even a couple of years, and that’s an advantage they’ll always have over newcomers to the online casino industry. With excellent promotions, reliable cash outs and a solid selection of games available, it’s very hard to find a single thing wrong with what they offer.

Old Havana Casino: 250% up to $1,000

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