Platinum Play Casino

Platinum Play Casino Review

Platinum Play casino boasts over 600 casino games, including roulette, blackjack, slots, video poker, and of course, a huge selection of progressive jackpots. If you want to stay up to date with the latest winners, check out the Winners Wall at Platinum Play for the top winners and the most played games – this can give you a clue where the big jackpot might drop next.

The casino has been in the game for more than 10 years and is an expert when it comes to high quality gaming, offering generous bonuses, and giving players the latest in digital security. You can enjoy the full extent of the casino on both laptop and mobile without having to download any apps. Many casinos have what they call a “platinum tier” for higher level players, but at Platinum Play every player gets platinum treatment.

The Malta Gaming Authority is the licensing body for Platinum Play. The online casino, which is one of many that are operated by owner Digimedia, Ltd. is a member of the highly regarded Fortune Lounge Group of casinos. Some of its sister casinos are Royal Vegas, Vegas Palms, and 7 Sultans.

The Fortune Lounge is dedicated to providing its members with outstanding customer service, along with many opportunities to sample new games and compete for fabulous prizes. Therefore, it is no surprise that savvy online gamblers all over the world have made Platinum Play their casino of choice. Unfortunately, Platinum Play is “no play” for residents of the U.S.

Site Software and Types of Games

Microgaming, which is a gaming industry leader, powers Platinum Play. Microgaming is known worldwide for being at the forefront of the latest technological innovations. Therefore, at a Microgaming casino, such as Platinum Play, users can expect no less than great game variety, state-of-the-art graphics and sound quality, and smooth and efficient functioning every time.

If you are at all concerned that because Platinum Play is not brand new that the casino games and software are no longer current, you can put those worries to rest. One of the reasons that Microgaming is considered to be a leader is that it is dedicated to keeping its gaming software current and up to date. Platinum Play makes full use of the very latest play-enhancing features, keeping it on a par with those online casinos that are offer the latest software and games. But unlike the new casinos, Platinum Play brings you the advantage of a decade of online experience.

The software downloads onto your computer easily and quickly, which means that task can be accomplished in a few minutes, allowing you to enjoy all of the games on Platinum Play. You don’t have to play in download mode. You may elect to sign in and play at Platinum Play’s no download casino, which you may access through your computer’s web browser, Platinum Play mobile casino games are also playable on smartphone or tablet devices.

Funding your account with any of the 16 accepted banking methods is easy, too. Probably the toughest thing for any player to do at Platinum Play is to decide which of the hundreds of great casino games they’re first going to try. There are more than 600 games. That’s correct there are 600+ games. You can play a different game every day of the year and you would still barely scratch the surface of what Platinum Play has to offer. Being bored is not an option at this casino!

If you love slots, you’ll be happy with the selection at Platinum Play, which includes everything from those classic three-reel, one-payline machines to advanced five-reel slot machines that include highly popular progressives offering huge payouts. You’ll find top titles like Bridesmaids, Bikini Party, Dragon Dance and Wild Orient. Some popular Microgaming jackpot games include Cash Splash, Tunzamunni, and Fruit Fiesta. The jackpots for these slots get so big because of Microgaming’s central shared prize pool to which Platinum Play belongs. In fact even the lesser payouts are far from shabby.

As if all that’s not enough, as a Fortune Lounge member, you get the opportunity to participate in special daily and weekly slot tournaments. And, since Microgaming is continually coming up with new slot games, some of which are released early to Platinum Play Casino, you can be among the first to try them.

But Platinum Play is more than strictly a slots paradise. If you prefer table games, you have plenty to choose from also. Not only can you play all of the traditional favorites like blackjack, roulette, baccarat, and craps, but you can try out different variations of some of these games.

You may be someone who has always played double zero or American roulette. At Platinum Play, you may still enjoy that game, but you can also play single zero roulette games, which have half the house edge. These include French and European roulette. Likewise, Platinum Play offers multiple ways of playing blackjack. However, if you decide to play any variation of the game other than the standard to which you are accustomed, take the time to learn the rules and basic strategy changes beforehand. This is especially important in blackjack to increase your chance of winning.

Lastly, for a special treat, take your Platinum Play to a whole new level and experience online gambling like never before playing blackjack, roulette, or baccarat with a live dealer. With live dealer games you may carry on a conversation with the croupier and other players while engaging in a game that includes the dealing of actual cards onto a real gaming table or the excitement generated by the spinning of a roulette wheel and movement of the game’s silver ball. While you are playing online, you can have an experience that’s very close to the real thing. And at Platinum Play, if you wish, your live dealer can even be a Playboy Bunny!

Mobile Casino

The VIP experience provided by Platinum Play Casino continues with the mobile platform powered by Microgaming. Not only does it have a good variety of games, but it also comes with the nice welcome package that makes the casino so appealing. Register on the mobile casino and claim up to €1 000,00 from the first five deposits and an extra 50 free spins. To make payments from the account, just go to the cashier and choose from the featured banking methods. All of this is done without ever having to log in from a computer.

A fair amount of mobile games work on smartphones running Android, iOS and just about any other operating system compatible with Java. When it comes to tablets, the same rules apply and the larger screen will present the rich theme for the slots even better, while the controls have been designed to work on touchscreens.

Security and Fair Play

Security and fair play are vital to having a positive experience at any online casino. Therefore, it is reassuring to know that Platinum Play takes their responsibilities in this area very seriously. For starters, the very fact that this casino has been operating successfully online for 10 years is a reliable indication in itself that this is a reputable and fairly run operation.

But at Platinum Play, longevity is not all you have to go by. Platinum Play carries the eCOGRA seal of approval, which is this organization’s independent assessment that the site is a safe place to play and you have a fair chance to win. The eCOGRA findings are updated on the website monthly, so you can check them anytime. The recently reported figures are very impressive-around 96% for all games combined.

Unlike some online casinos which only accept a few banking methods, Platinum Play accepts a wide range. From MasterCard and Maestro to e-wallets like Neteller and Skrill to prepaid cards like Eco Cards, alongside wire transfers and eChecks. Most of the deposit methods can also be used for withdrawal. The withdrawal time varies with the method, but can be as fast as 24-48 hours. Most importantly, at Platinum Play, the casino’s use of advanced digital encryption technology assures you, no matter which of the many accepted banking methods you use, all of your personal information and financial transactions are kept private and safe.

Licenced by

Malta Gaming Authority (MGA)

Promotions and Customer Support

Welcome Bonus

Virtually all online casinos offer new customers a welcome bonus. But that is where the similarity ends. Some sites dangle the promise of extremely large bonuses, but more often than not, the terms and conditions are almost impossible for anyone other than a multimillionaire to meet.

The Platinum Play bonus is refreshingly different. Instead of forcing you on day 1 to bet your own money at a much higher level than you may be accustomed to, you are eased into the games by letting you do your initial playing virtually risk free.

The first part of the bonus consists of €1 000,00 , which you can bet on any game you like. It is a 100% match offer that goes up to a total of €200,00 during the initial 5 deposits. You also get 50 free spins on making your third deposit.

If you make your deposit using any of the casino’s preferred methods, you’ll receive a 10% bonus on top of the money.

You’ll have to wager approximately 40 times your deposit in order to unlock the bonus money. Only slots and parlor games (such as scratch offs and Keno) can be counted 100% when trying to meet the wager requirements. Since other games count negligibly, or not at all, the bonus is practically useless except for gameplay at one of the slots.

But the free money is a good deal still. Some players might think that the €200,00 maximum, compared to what some casinos are offering, isn’t that much but when you look at the terms, you will see they really are quite reasonable. Many casinos include not just the bonus, but also the player’s deposit in determining the playthrough requirement before you can withdraw your winnings, and some, even then, don’t let you keep the bonus.

The best thing about the Platinum Play bonus is that you can have fun betting on day 1, and even if you don’t win anything, you are still not out any money at all except the money you have placed on deposit to open your account. If you are new to casino gambling or haven’t played in awhile, you will really appreciate the opportunity to get some practice in at little or no risk to your bankroll. (€20,00 is less than you would spend on dinner at most restaurants.)

That said, the Platinum Play bonus is not for everyone. If you are a high stakes player, you probably prefer to get big bonuses for your big deposits. In that case, you should consider another casino whose Welcome Bonus suits your style of play better.

Loyalty Program

Platinum Play keeps the rewards coming long after the Welcome Bonus. For starters, the more you play, the more loyalty points you earn. These points, once you have accumulated enough of them, can be traded in to add credit to your gambling account. The money then becomes immediately available and no further wagering requirements are necessary. Virtually all of the games count, but not equally. Slot play earns points faster than table games.

There is also a four-level loyalty membership. On day 1, every player becomes a member, starting down at Silver with the first 2,500 loyalty points that are given for free. There are three higher levels, Gold (10,000 points or more per month), Platinum (25,000 points or more per month), and Diamond (75,000 points or more per month). As you move up in level, your rewards become bigger and better. Gold level and higher players accumulate their points faster and enjoy more regular and larger bonuses. This includes a special birth bonus. VIP players get their own personal host, exclusive gifts, dinner, trips as well as special event invites.

All players, not just high rollers, receive a every privilege offered by the Fortune Lounge and are eligible to compete in special tournaments, including those of the International Slots and Blackjack Leagues, exclusively for Fortune Lounge members.

50 lucky players will win a pair of tickets for an excellent 7 day Caribbean cruise aboard the luxurious Oasis of the Seas.

Customer Support

Players who have any questions or concerns can contact Customer Support via live chat, phone, or email 24/7. The service is offered in eight different languages.


All in all, Platinum Play Casino is good when it comes to games, bonuses and mobile gaming. It does come with some drawbacks and they seem to start with the website. Although, the style has changed quite a bit recently, it still seems like the balance between design and usability is not perfect.

Once you get past the site and actually start playing, things get a lot better thanks to the renowned Microgaming software. A full collection that has more than 600 casino games is very impressive to see nowadays, especially when they are all from one single provider. However, the slots take up most of the space and the promised variety doesn’t extend to the other categories. Platinum Play Casino remains a top site for international customers and it provides multiple languages to better welcome players from different countries.

Is Platinum Play Casino not quite making the cut? Check out even more online casino reviews.

Platinum Play Casino Player comments

Horrendously long wait for withdrawal. No replies to emails querying why. They want you to cancel the withdrawal and lose the money. As you always will if you play long enough.

I have been trying to withdraw to my visa card but told it was rejected. They suggested I open an account with muchbetter to receive my withdrawls. I opened an account and withdrew and have had 6 withdrawls processed by platinum play since February. No withdrawl have ever been posted to my much better account.
I have spoken to at least 5 of their live chat team to try and get the outside resolved only to be told they will expidite the problem. My withdrawls total around 800 $. I havent had them returned to my account. The chat hosts keep saying they&#8217,ll expedite the problem

Last withdraw I made took a while because they wanted me to upload up 2 date documents I guess.they always paid thoe with many previous withdraw successfully paid with in a week

It&#8217,s simply not true, I&#8217,m in NZ I&#8217,m not bullshiting I&#8217,ve won and taken money put with no issues

Hi I&#8217,ve legit just won 300 thousand dollars on this website.
I&#8217,m worried they won&#8217,t pay?

Did u get ur winnings?

Made a deposit decided to quit the site and asked for my deposit back. My Deposit was made through Master Card but was then told they did not reimburse through Master Card,even though they have no problem taking it.Was told to use an alternative method to be reimbursed.Gave all the details of my checking account and was told that it would be processed shortly.One week later I received an e mail informing me that in order to be reimbursed I needed to prove my identityand would need to send several pieces of ID !! So no need to show any ID to take your money but apparently do not give it back .

hi I just started last night followed all terms and conditions then put my own money in took 6 hrs to get up to $32,000 they refuse to let me cash out my winnings so far only $400 has been able to come back. ive spoken to 3 ppl and made contact through persistence and still giving me the run around&#8230,&#8230,. mate my kids were over the moon that $2500 I put in paid off for us. platinum play even said step by step yes its correct I have proof of each person I made contact with before the convo finished and all of them have said in their own words , which I have proof of &#8230, you will receive your winnings then short time later back pedalling and repeating the terms and conditions like a robot once they know they cant pay up.

I have tried to cash out a small amount but they keep putting it back into the account. They have all the documents required. I have spoke on live chat and many phone calls with many promises but they lie. If you want a decent casino to play at it is 32Red .

You can easily deposit money onto the casino but you&#8217,ll have a hell of a time getting it out when you when. They try everything possible to not give it to you. It&#8217,ll be sitting in your account to withdraw for days until it goes into &#8216,processing&#8217, for more days and after that.. A couple days later. It may be in your bank account.

Oh and promotions. They hardly work. If it&#8217,s any promo where you get free credits from them.. lol good luck. You&#8217,ll end up with another thousand issues you need to contact support for. And guess what. They are useless! I&#8217,ve talked to 5 in two days about the same problem and it&#8217,s still not resolved, get different reasons from all support workers.. Waiting on emails that never come.

Take your time platinum..

I won $500 dollars and the Casino refuses to pay me my winnings. I sent in all the required documents and they still wont deposit the money to my bank account.

I won a jackpot and requested to have 3,000.00 deposited back in early July. I have spoken with several agents all of which have told me they needed a clearer picture of my drivers license. I have sent the license in three times. I have scanned it, faxed it and take a picture with my phone. Each time I got the same story&#8221, we will process your payment in 4 days&#8221,.
I now got a lady on the phone who said she was a supervisor and to send it to her email directly. I have done this and she won&#8217,t reply. Now their site is off line and their phones are not working. This place is not legit.

great game selection and promotions! loved it!

Platinum Play was recommended to me by a guy from work. I thought online casino&#8217,s were scams but he assured me he cashed out before using net teller with no dramas. I deposited $100 and had a few decent wins on the pokies. I tried to cash out at $1000 and found I still had to play out the bonus bet (30x$100=$3000). I thought that was crap but I should have read the terms and conditions first. Anyway finally cashed out at $600 with the bonus bet gone. It was a fairly tedious process to gather proof of I.D documents but when I rang the helpline with a few questions they were extremely helpful and got my money back in my account approx 7 days later. I&#8217,d definetly recommend PlatinumPlay like it was recommended to me.

This is the only Fortune Lounge casino i&#8217,ve played at and I&#8217,m pretty impressed. Normally I stick to RTG or even BetSoft but Platinum Play is def worth checking out.

Good payouts, better support staff, and maybe some of the best variety of games on the internet.

I def recommend it!

I have played at this casino for a month or 2, no winnings withdrawn. I contacted them 3 times by email to close my account due to the no winnings and that I have a gambling problem. I received no response. This is very irresponsible from the casino. The account is finally closed, I still have had no email response, only know because I logged on again. No response, no reimbursement etc&#8230,stay away, only friendly on chat when taking your money.

I have been playing at platinum play for less than a month. And so far its been positive&#8230,At first started with a 10$ deposit.. maybe 20$ i never really deposit more than 20. But within the first few days i won.. it was a couple hundred but i accepted the bonus so i had to meet wagering requirements.. somehow i managed to do it&#8230, then they have that withdrawal pending period. Anyways its so addicting.. Started off with a 600 dollar withdrawal then it went down to under 300&#8230, Then i ended up hitting a 1700 dollar spin on a free spin win.. . I was like &quot,omg this isnt real&quot, (i thought it wasn&#039,t real because prior to this i won a 457$ win on my cell.. like who knew you could play real slots on your i phone&#8230,.. plus i never win lmao.. nothing good anyways&#8230, but i have a screen shot but my cell is dead) &#8230, but i withdrew 2300 on a saturday i think.. then kept playing.. finally had a 2000$ and left it at that lol and i had my money directly in my bank account all with in those 7 days&#8230, I began to read reviews though after i won and it made me kind of nervous because a lot of people had withdrawal problems. And 2000 dollars was a lot of money.. well for me anyways.. ( im just a home maker who lives with my parents.. not very rich lol) but the casino just asked for my i.d and a utility bill. I still live with my parents though and i was a bit nervous they wouldn&#039,t pay me for that.. but they did.. i think it was quick too.. But so far at platinum play its been fine.. I deposited 20$ a couple more times after.. nothing.. Then yesterday i deposited 20 and went up to 80 but i played it all back. Took a couple hours though.. i would win a couple 50$ spins. The games are really fun, my favorite is mystic dreams.. I dont think anything is rigged, like my friends play and she doesn&#039,t win, then my other friend made a 3000$ withdrawal had no problems. Then theres joyce whos trying really hard to win lol.. But over all I think the casino is great!! I also understand that not everyone will win and cash out, but some will. The agents that you type with have always been happy to help, even on the phone. And i could be a bug, but they were still nice. Never waited more than 5 minutes to talk to someone. I give the casino 9 stars!! 9 stars because i won and got to withdraw.. although i only play slots.. i haven&#039,t tried anything else&#8230,.. but they should have that verification thing before you start playing. But everyone should read terms and conditions before playing. The withdrawal time was quick enough.. 7 days wasn&#039,t too long, the only problem i had was yesterday.. My loyalty points were not being added instantly.. But then i dont even know if theyre supposed to add instantly. i was just playing to make 5000 so i can redeem.. But it finally worked.. redeemed my 7 $ now i&#039,m done until next week. I understand that i wont always win or i may never win again.. But 20 for a few hours of enjoyment ( i play the lowest bet.. sometimes its only 18 cents) is ok. .Ill take it.. i never go to the casino here.. We live far away from it lol&#8230, but if you win be prepared to send in your documents 🙂 and i would recommend this site.. i already have&#8230, and i was also assured that my id and credit cards were safe&#8230, because i was a bit iffy sending them.. but i did.. and so far my identity hasn&#039,t been stolen and no unrecognised charges&#8230,.. but i&#039,m writing this review for the little little people like myself.. who are unsure.. I think this is a great casino.. . I signed up at royal vegas.. but i think ill just stick to platinum play since the games are the same&#8230, anyways ill stop talking for nothing 🙂

Reading all these comments , I would like to say &#8211, how many of you actually read the terms and conditions regarding the casino before you sign up? Cause you are all too quick to compalin but you don&#039,t even read what you have signed up for , also if you walk into a normal land based casino and drop a $100 and loose it &#8211, you and I both know you cannot ask the dealer 2 please give you an extra 10 or 20 to try and win your money back &#8211, so please stop bitching and moaning that the casinos are riggid &#8211, if that were the case why would they give you bonuses 2 try and incure your loses .

I pay here but I regretted I played I won a bit and when I have asked my prize blocked for no reason and justification there and even paid my money not given to telling lies only real scum gang money to a penny you see them and that the robber can work freely It is outrageous.

AVOID AVOID AVOID if you occasionally win like myself you won&#039,t be able to get your money back!
They let me make deposits for thousands on there website and when I won some back they closed my account ! Had to email them and ask why and they said they need photos of my cards back and front, passport , bills and photos of me!! I sent all the info but the account is still locked a week on, they are asking for evidence of old cards and more and more obscure things, since looking into it I have seen in not the only person to be tricked by them. It&#039,s on going but I&#039,m considering taking it a lot further if nothing is done by the end of the week.

Platinum Play all the comments that I&#039,ve read i totally feel for them ,I played there dropped probably couple thousand and nothing ,i understand you lose most of the time but at platinum play the pays are horrible i have closed my account their and will never play there again. utter scum , they should not even be accepting deposits ,and any new player that comes along i feel sorry for them if they deposit there. To be honest theres only a two or three good online casino on the net the rest are garbage , any casino that has bet in it stay away from ,like red bet white bet bettson bet safe anything with bet in it stay away ,most playtechs stay away , rtg casinos stay away all of them , rival stay away from them also , spin palace is probably your best bet to win

100% NOT happy with this casino ! promised a bonus that i never got&#8230,..avoid

I have played this casino on and off for years in the vain hope I might win some money. This casino has NO wins. Tonight I played $300 at $2 per spin and never won anything. No free games no nothing. My money lasted 10 minutes, It is a total fraud and rip off. DO NOT play at Platinum Play if you think you might win some money &#8211, YOU WON&#039,T. Play somewhere else.

These online casinos have got to be the biggest scam of the decade. Their RNG are seriously demented beyond belief. I&#039,ve already blew over $2000 at microgaming roulette and the numbers that supposedly generate randomly defy any sort of randomness. They will let you win a few spins then BAM! 20 spins a row I&#039,ve lost when covering 80% of numbers. If by chance you do win its the number with the lowest bet. After that I kept rebetting same numbers taking a random bet off. And what do you know! The number that I just removed a bet on hits. Repeat this same result for the next dozen spins and you get a very pissed of player. I&#039,ve watched these roulette spins for over a month now almost every night witnessing players consistently getting torn to shreds from this so called fair RNG. These software have definitely been tampered with. I have never seen one time where the players have been lucky, its always the casino raking in massive amounts whilst giving tiny payouts. At my local casino I&#039,ve won thousands several times with a small bankroll yet at this online casino you&#039,d be struggling to win $50 after spending thousands. Absolutely ridiculous! And then you have the goddamn bonus terms which they try to use to prevent payouts at all costs, yet deposits are taken with lightning speed. You have fess for trying to withdraw. $35 for a simple bank deposit. Bloody hell! Unable to withdrawal via credit card! I&#039,m so damn angry. It&#039,s simple highway robbery!. These online casinos need to be regulated or outlawed. I dare anyone to play the roulette for a few weeks and I&#039,ll bet my house that you&#039,d be in debt to your freaking knees. Winning anything is harder than winning the damn lottery I tell ya!

hi all, in regards to platnuim play online casino I have been a member to this site for approx 1 1/2 years I have lost my fair share an won my fair share I&#039,m an Australian an I have never been scammed by this casino the guys/gals from customer support are always helping out they bend over backwards to do what they can for you they are fantastic also have a game host who checks in from time to time to see how things are going or to help uyou out if need be I have. Ewallet it&#039,s neteller a/c it&#039,s the best an only way to go in depositing an withdrawing from the casino an also the quickest means of getting hold of your winnings so I do think that scammed people by this casino is a whole lots of rubbish you have play through requirements as you will in all of them also when you download the casino be sure you download as this is the correct one oh an I just went an withdrew myself $700.00 bucks an hour ago not bad returns for a $5.00 buck bet so that&#039,s all I have to say well done to the staff their good stuff. Regards Hayzie

Hi all. It seems in this website that only people who lose seem to post. I&#039,m from Australia and have never had any drama with this casino. I have won numerous amounts, 500, 800, 2000, 1300, 1700 and my most recent 5200. I have never had a drama and have always chosen the cheque via courier option, cheque hand delivered to my door. Yes u do have to send verification documents however that is a legal requirent just like if you sign up to anything else in life. Customer service has always been great to me when I have had any questions and in spite of everyone else&#039,s stories I do recommend this casino. I don&#039,t know, I only play pokies and not roulette. I may just be one of the lucky ones I suppose. But yes , like i said, I do recommend this. Casino.

deposited $20 using credit card. Played roulette and got balance up to $60. Tried to withdraw- cant use credit card. Customer service told me to open an ecocard and then they would deposit money into it. Tried that. Then told I needed to provide verification documentation of drivers licence, creditcard and utility bill (Colour copies high resolution). Sounded dodgy so I got onto this site and have read many comments similar to mine re Platinum Play Casino. I will not be providing them with this information as I am not sure why they need it and how they can even ask for it. They took my money so easily but it seems I wont be getting it back as easily. It has been a real leeson for me. Not sure how they get away with it. Will investigate further through consumer affairs. I feel this site needs to be shut down and its directors or CEO need to be held accountable for what seems so obvious.

Yeah well i got sucked into the casino an they took $40 off my an i didnt even get to play for 10 mins an all i betted was 50c on 50 line machine very crap an then i asked for them to remove my card i get ur account will be locked in 30 to 60 mins im like i never asked that i just wanted my cc removed from the cashier so yep now i no longer with them an wish i never joined up with them or wasted my $40 blah ahh well

Tried to speak to a customer service person, WASTE OF TIME! Never answered my questions properly and wanted my credit card number and address and birthday etc etc, what I was asking had nothing to do with needing any of that information it was a basic question, and I don&#039,t give my credit card number out to anyone like that. Also I won money until I got to the bonus money then lost it all and was unable to deposit anymore in. After reading this I am grateful! and deleting it and running for the hills!

this casino is biggest scam i won 250000 they said they will sent the money sent them all my ducements bank info i even requested check in mail after days and days they said working on it i kept playing and playing and waiting for them to send me money and they never did i lost everything i won 250000 i didnt even get mad cause i knew there was no way i was rciving this money i knew its bs and scam so i didnt bother with them i advice u dont ever play there even if u win its pointless u wont get ur money

DON&#039,T USE PLATINUM PLAY! For the love of god don&#039,t do it. It is the most ridiculous experience gambling I have ever had. I was playing on the roulette game and at first I had won some money and eventually played through my bonus. After a couple of times playing, the online roulette started to become strange. The weirdest streaks started happening, for example: 14 straight black followed by a 0 then another 15 straight black. The last streak that finally finished me off was 16 red with two zeros in between. It seemed to me like once you have gotten a certain amount of money, you would lose double that in mere seconds. I even looked at the stats for the roulette game I was using and whatever outside bet I was playing always ended with the lower percentage of success. They suck you in at first but once you start winning frequently your money quickly vanishes in no time. Whatever you do don&#039,t lose your money using Platinum Play.

Don&#039,t waste your hard earned dollars on this casino. The payouts are nil to none! You wait for ever to get a bonus then get nothing on the bonus. When I go to the local casino majority of the time when you get free spins you actually hit something to keep you playing. Not this casino it just takes everything. I have spent $200.00 in 2 days and folks I only play the minimum $0.01 9 lines so right there that just shows you how fast this casino takes your money. Not once have I had more money in the bank then I put in. I can&#039,t believe how many spins you can go with getting absolutely nothing. I haven&#039,t played the other games on the site just the slots so I can&#039,t comment on the other games. My suggestion walk away and don&#039,t gamble at this casino the odds are more against you then a real casino.If this site is actually regulated I would like to know how. You don&#039,t win anything on this site. Not even enough to keep you playing for a bit. I will not spend another penny on this site. It literally makes me want to vomit at how pathetic the payout are. Oh yeah and the so called &quot,progressive&quot, keep dreaming. I played the same machine straight for 2 days I got the progressive spin one time and won $9.00. This site is a total rip off. I don&#039,t care about losing the $200.00 but I would have at least like to of had a little fun. There is nothing fun about this casino at all.

Go to a local casino you have a way better chance to win. This casino has lousy payout. Free spins what is the point you win nothing on them. I actually hate getting them at this point as it is a complete waste of time. Win $1.00 on free spins like come on. The support team is beyond stupid. You ask a simple question and they can&#039,t even respond with a simple answer. Everything works on our end is the response you get. Well I am glad it works on your end but certain things dont work on mine. BIG WASTE OF MONEY AND TIME. I WOULD NOT RECOMMEND THIS ONLINE CASINO TO ANYONE.

It seems there is always some holiday going on when you want to cash in! I cashed my money in on Sept. 18th and today is the 25th and the money is no where to be found. They WILL not give me a tracking number for the first check that should have already arrived by now. They mailed the money out in two checks and there was a 4 day gap in the time from the first to the second. I am very worried about receiving the money!

I have been playing this casino for a few months now i finally won enough to make a withdraw worth while $530.00 so i took it out and then won some more $700 took it out and a few days later won some more $2000 took that out too and was waiting for $3230.00 then put 20.00 on my account hit auto play and then when i look up i have another 2000.00 so i withdraw it and an expecting $5230.00 I ring them to ask when i will get it and they tell me that they need documents and that i only have $2000 that i can withdraw as they had credited my account with my money and that i had played it and had never had 5230.00 only 2000.00 and i have been withdrawing money that never existed because i withdrew it and they put it back in my account. No one ever told me that they had done this i had assumed i was winning it and i cannot see anywhere on my statements that says they gave it back to me only that i withdrew it and told me to get a lawyer if i had a problem

I have been a player at Fortune Lounge Casinos since 2007. Your website states that only players up to 2009 will be allowed to continue, (USA player) What is the problem? You owe me money!

I had a terrible experience with this Casino..Imaging they had me waited for for several days before they did something with my complaint, thus, don&#039,t try&#8230,.

Never, I say never and nobody play in this casino! Poor services, stupid security requirements. They locked my account, held my money almost 3 weeks and still required new a new requirements: once time documentation was in black, then was unclear, then they didnt received it, then they dont accept electronic utility bill &#8211, tell it to your friends too and never use their casino.

This is a terrible casino with very poor customer service, I warn anyone who is thinking of playing in this casino to go else where. I played the 1500 free credits and won the 100 credit bonus, I then deposited the required 20 credits and played through the bonus requirements and was told I was able to withdraw what I had won. I withdrew my winnings and received the email to confirm my withdrawal. After two weeks my funds are sent back to my account with no explanation. I then find out I have to play through the bonus requirements again to be able to withdraw my funds. This is totally unprofessional and absolutely ridiculous and I will not be playing in this casino again.

@Caitlin: I know Platinum Play very well as I do have a player account there. Although I do not play there anymore I can safely tell you that it is not a scam. The online casino is real and the people behind it are known to be honest.
BUT although the casino is not a scam it is not ok to receive unsolicited mail from them. This is called SPAM. Sending you a CD to your real mailbox is even worse than sending you a spam email.

They obviously bought your contact details from somewhere else (maybe you played at a different online casino?). If I were you I wouldn&Acirc,&acute,t play there just for that reason.

Hi all i am in Australia and am just wondering i have NEVER had anything to do with Platinum Play Casino or anything like it because i do not gamble and today when i went to my mailbox i had a letter addressed to me from their company with a disc and what not raving about how awesome their online casino is and the letter tells me to insert the disc into my computer and choose whether i want free bets or to make deposits, i tried to call the support number at the bottom but i was hung up on when i said that if it were a scam i would be going to the police today and reporting it, so i just thought i would search on google if anything existed and then i found this page so i thought i would ask if anyone new anything about this and what the go with is was i am pretty clued onto these sort of scams as there are alot of them going on at the moment around where i live so any answers would be great thankyou, just so i dont look stupid when i go to the police and they tell me that this is a legitimate thing. Thanks in advance 🙂

This happend a long time ago at royal vegas casino 2001 i won 4000dollars on video poker,tried to get the money out but got a thousand qestions instead,so i continnued playing on black jack and got 16000dollars tried again to get the money out tried for over 1month got tired played more and started to loose but only when i put in more money in the pot,so eventually i lost it all,the casino manager felt sorry and gave me 1000dollars in loyalty that i could not cash in enyways so who cares,probably only family members who win and get at their casinos.

this comment is for Platinum Play customer service

I was attempting to join your survey group. But, after filling out all the cells, your program would not allow me to submit everything. So, I guess I will not join your survey group. That is ok. There are literally dozens of other more professional survey groups &quot,out there&quot,

thought you needed this honnest comment

At first, sorry for my bad English.. im here in Switzerland&#8230,
Please don&#039,t waste your time or money with Platinum Play.
If you accept the free bonus (and usually the people will accept it) your withdraw is blocked. When you try to withdraw your money the most standard casinos will only block the free bonus. I am agreed with this because it&#039,s not their job to donate us the free bonuses in real cash. But sadly Platinum Play also blocks your own payments. There is a kind of hidden clause that you have to bet several times in this scam casino. I made a phone call and tried to get back my payment&#8230, but no chance.
There is another strange thing&#8230,. I&#039,m in doubt that their random generator in the roulette system works really properly. I mine, zero and then 8 times red numbers in a row&#8230, one minute later again zero&#8230, 7 or 8 times black numbers in a row&#8230, that&#039,s a joke.
In future I will avoid this scam club.

This has got to be the worst online gaming anywhere on the internet the promotions are designed to get you stuck in a loop of terms and conditions that are not shown anywhere clearly &#8230, if you ask for any money there is normally a problem i.e your account has been frozen ? why? not sure. while on hold on a non free number they hang up if they cnnot answer your questions &#8230, there emails are aggressive and they threaten you with being put on a negative online database effecting your credit score &#8230, the games are not random i tested it buy using 20 pounds each time just putting a pound on black guess what red 18 times zero twice for good measure &#8230, i am wrting to all the online regulators about this company as it is a leech of peoples money and when you want it back . nothing .. and i suspect some off the above comments have been placed there by platinum casino themselves as they fall jsut short of the allowed response within these posts so no its not great or is great vaule and the customer service is the worst ive ever come across&#8230,. SO TAKE THE ADVICE RUN FOR THE HILLS AND IF YOUR ALREADY INVOLVED GET WHAT YOU CAN OUT IF YOU CAN THEN DONT USE THEM AGAIN AS ITS ONLY A MATTER OF TIME &#8230,..

i have lost hundreds from this casino, they happily accept my deposits but when i should ask for a withdrawal i get aggressive replies

&quot,I am sorry to inform you that your cash-in has been confiscated. This is because your account was locked due to irrgeularities.&quot,

i have since submitted all the colour documents they have requested and nothing has changed.

i have had no bonus from this casino, i don&#039,t see anything that i have done wrong and i don&#039,t know what gives them the right to refuse my withdrawl of &pound,800.

Hello all, I have experienced similar &quot,Platinum Play&quot, problems in obtaining a payout of a few hundred canadian dollars. I was first requested to scan a copy of my credit card (front and back), driver&#039,s license, and a utility bill. This is a bit concerning in the present climate of identity theft. The casino does not receive a full copy of my credit card information &#8212, this is the benefit of the encrypted Microgaming System. It is paid by a third party, and as a merchant, only sees a portion of your credit card and date of expiration.

I provided copies of the documents. The reply, as many have noted in this forum, was that the scan was not clear enough and now, for the first time, a colour scan was required. I have since provided a very good resolution colour scan but fully expect another email with a different reason. The numbers and text on these documents are clearly legible. I am doubtful that my winnings will ever be paid.

I have never had this request with other online casinos.

I have been a regular player for the last few months and had small winnings of &pound,200 &#8211, &pound,300 to start with these were recieved into my bank very quickly. AS to the efficiency of the casino i remained a player 2 weeks ago i won 4000 and withdrew as normal last week i recieved an e-mail saying i had to send over verification documents strange as i had never needed to send anything like that before i called them and was told it was just for security purposes so i sent them the following day i was told the documents were unclear and that i had to send them again so i did then they were to small so i sent them again then they were to large so i sent them again. Today i have recieved an e-mail saying that my account has been blocked and that any winnings will be removed from my account. After all the money they have happily taken from me and they wont pay out i called them very angry and asked why all they can say is that its locked and that its not there decision its a security matters.How am i ever going to get my winning?

I signed up for platinum Play, won a couple of cheques including ammounts for $1500, $300, $50 which were sent reasonalbly fast, altho the verification proccess was requied. all was well till i won over $8,000 which they then sent me round in countless circles and proccesses like verification again, documents recieved in black and white then magicly reappeared in colour once consumer affairs was mentioned, and then they finally told me it had been resolved and cheque had been sent only to have an email sent to me the next day saying that my account had been locked and my money will not be seen again untill i can prove my nickname is my name when they been taking money out of my Bank account using my real name&#8230,..THIS IS A SCAM DO NOT USE AT ALL COSTS THEY WILL STEAL YOUR MONEY

I received an email stating that I have tried to make a deposit but had problems even though I have NOT tried to make ANY deposit whatsoever. The email then goes on to state that the casino will give me $20 for my troubles when I deposit. I have no idea where you got my email or why you scare me by stating that I have tried to make a deposit. Stop spamming me and stop lying!

I had some luck early on with this casino, playing good blackjack, but after making a withdraw, there were no more highs and lows as is normal in blackjack play, but only lows, making small wagers ($1-$5), waiting for the highs i lost over $450. I think that my withdraw triggered a &quot,switch&quot, that changed this game from normal play to lose play. I will not play this casino ever again, it is rigged.

i Love the FORTUNE LOUNGE casinos and Platinum Play is my Favorite. I have had to send identification as a security measure but this just proved to me the legitimacy

As a past member of Platinum Play Casino, I have to say that it was a very enjoyable experience. Not only did I win-$1300, I also received a check just days after requesting a pay out. I have not been able to play on the site for quite a while as USA players are not able to play any longer there. If this were to change it would be my site of choice!

I have been a &quot,VIP&quot, player with all of the Fortune Lounge Casinos for a good few years. Deposited and wagered several&#8230,I mean SEVERAL thousand dollars. I have to say the customer service is the BEST. Quick response to all emails and concerns. Big warning to prospective wagerers at the site&#8230,don&#039,t wager larger bets! Returns and paybacks are less with larger bets. Beware of their so called random number generated software. NOT!

I think this casino is a rip off, I had two people refered to platinum play casino both of them signed up and deposited 50 dollars each and I never got my referal bonus, Im glad that they are not in the US anymore

I won approx $2,700 in July. I withdrew cash without problem except the bank account number was entered in wrong. Thr VIP floor manager did his best to correct the problem and kept in contact with me until I recieved my money. It took about a month to recieve my winnings, but the error was on my side for not entering the bank account number correctly. Sinced then I have won an additional money on 3 separate times and have recieved my winnings in 5-7 days as advertised on the site. Thanks To Jean Claude. I am very pleased with the site.

I deposited money with the casino, won a small amount and asked to have a check sent to me. Now they tell me I have to give them a copy of my driver&#039,s license, a copy of a utility bill, and a copy of my credit card statement. That sounds CRAZY to me. Does everyone have to submit all kinds of &quot,proof&quot, of identity in order to get paid? They say they won&#039,t send me a check until I give them all that information. What&#039,s up with that?

I am actually surprised at the bad comments about this Casino. I have played at Platinum Play and a few other of the Fortune Lounge Casinos, and I have never had a problem withdrawing. In fact, my check is at my house within 2 days. Yes I have had losing streaks. but that is gambling.

I am still waiting on a withdrawal of $3635 from Platinum Play and was told over and over that they were sending it out a certain day and they had not. I was given promises by Managers who completely did not tell the truth only to be told that it was just a mistake on their part. It seems there is always some holiday going on when you want to cash in! I cashed my money in on Sept. 18th and today is the 25th and the money is no where to be found. They WILL not give me a tracking number for the first check that should have already arrived by now. They mailed the money out in two checks and there was a 4 day gap in the time from the first to the second. I am very worried about receiving the money!

The 200 free play is an absolute scam. I do not use the word lightly. As you can read from a previous post you may only withdraw 150 as winnings from the free play. You then have to deposit 20 of whatever currency to access these &quot,winnings&quot, which are NOT WITHDRAWABLE. to withdraw this money you have to wager, I think, 30 times the amount. Not to be outdone by this scam I tried to get as much as I could on Roullette by betting black/Red. Just before I was at the wagering limit I was 1,500 up. And just as I came over the limit I resorted to simply clicking red each time. I swear on my life that black came up 15 times. I challenge platinum casino to say that this is a lie as I&#039,m sure they will have a record of it. I wouldn&#039,t be surprised if platinum casino is investigated in the near future.

I must say, I think that Platinum Play and their affiliates within the Fortune Lounge are the most honest, have the best payouts, and great customer service. Best place to play on the net period&#8230,&#8230,&#8230,..

had my fill with that no good casino.That 200.00 sign on play on us is nothing but a rip off.anything over its yours? right I made it won 1.327.00 and tried to cash out.OH boy Congrats you won 150.00 what happen to the rest but thats not all.In order to get 150.00 guess what i have to deposit 20.00 which i did not do.Talked to a chat Person and was disconnected after I told my story.So I posted a review about them and hope i never have to deal with them again.What a Rip off.

i love all of ur casinos. but am wondering what is going to happen now to u.s players. r u going to shut us out or find a way to keep us on?

Can&#8217,t win here. I fully understand and accept that everyone will experience long streaks of bad luck. Judith, on 01/01/2004, described it perfectly, &#8220,there is bad luck and then there is this.&#8221, My experience at Platinum was horribly short.

I have never been more disapointed as I am in this casino. I at first thought that this was honest and trustworthy, then i win , i withdrawl 3050.00 I choose check by courier. on the 9th of may 2006 i recieve a email staing withdrawl was processed. i try to get a tracking number on the 10,11,and the 12th. I am then told fed ex has the check but has not provided a tracking number. I know when fed ex picks up a package the tracking number is on the form the sender fills out, I am told I will definatley have a tracking number by monday may 15.. i contact casino and i am told they still have no tracking number. i speak with a supervisor whom tells me there is nothing he can do, i ask does fed ex have the check i am told yes. i contact fed ex they pull up my address and i am told they have nothing for me, fed ex did say it doesnt mean they dont have it but it is NOT coming up by my address.i contact casino again and then i am informed no fed ex does not have it, they said bank of america has it and has not got it to fed ex please hold while i speak to a manager to see when we can get you a tracking number. im hung up on while on hold. i call back and out of the blue this is the story i am told. ms lacour the company we hired to process our checks and send them through fed ex has not met the casino requirmnets, and therefore we will not know your tracking number for at least another 24 hours., but there is a possability fed ex already has your check, its just the company that does this for us has nnot given tracking number, What is going on, I asked before choosing this withdrawl method the amount of time I am told 3 to 4 business days. It also says this exactly on their web site 3 to 4 business days, so saturday I placed a bid on a car and then put down my 500.00 good faith money , which I will now loose because of this. that is not the casinos fault i placed the bid. but it is their fault they misreprasented themselves and now i&#8217,m paying the price.

After advertising free 200$to play with and keeping the winnings above that it has been impossible to colllect. Ihave also spent 200. of my own. Are they legit?

This casino is totally dishonest and has no intention of paying out. When I attempted a withdrawal without the needed wagering limit, they confiscated my credits without notifying me or explaining why. Totally dishonest operation. Should not be allowed to operate.

Having read your complaint I have contacted the casino to find out what the issue is on your Platinum Play account.

All that has transpired is the casino followed their standard Terms and Conditions in that you deposited and played and then tried to withdraw without having met the wagering requirements. This withdrawal was simply not processed and an email sent to you explaining that you have not met the wagering requirements as yet, also detailing how much you have wagered and how much you need to still wager. In the same email it does also explain that if you try to withdraw again without meeting the wagering requirements the bonus amount will be forfeited.

The problem is you did try to withdraw again 4 days later, still without having met the wagering and this is the reason the bonus amount was forfeited. To find out how much you had wagered so far you could have contacted the casino support via chat, email or telephone.

In this case, as far as the casino is concerned they followed the correct procedures and I have to agree.

Marvyn H.
Fortune Affiliates

Recently decided to try my luck at platium play,what a mistake,how can every machine not hit anything ,went through my money very quickly ,will not play agin

Fortune Lounge casinos are the Cream of the Crop! My favorite of these is Platinum Play! Fast, Fast, Fast, Payouts! Outstanding Customer support, and one of the largest selections of games&#8230,from Table games, to Slots, to Video poker! You will not find a better place to entertain yourself from the comfort of your living room, Bar None!

Best casino so far, I love platinum play, great customer service, fast payouts, big money.

I think platinum play is one big ripoff, I played at least 10 different casinos and they by far are the worst be careful.

In order to continuously improve our service, I regularly monitor forums as the information we receive makes us revisit the way in which we operate. This has already resulted in us changing a number of policies and procedures to benefit players.

Thank you for the comments in this review too.

If anyone has an issue with any of our casinos that could not be resolved by our able staff, please do not hesitate to contact me directly at [email protected] which will ensure you get top priority and attention.

Vice President Operations
Fortune Lounge Group

Another Fortune Lounge Favorite! Fast responses, fast payouts, Feel confident playing there.

have won there quite a bit very fasr payout love their customer service too

I love love love Fortunelounge! I get alot of play for my money and my cashins are in my bank acct within 2 days. What more can you ask for?

Platinum Play is one of the casinos that I consider an all-time favorite.

As with any casino, sometimes I have a run of bad luck but overall, I have cashed out nice wins over the past year.

The withdrawals have been handled quickly. Also, I like having the casino call me to let me know of deposit specials they have for existing members.

With contests,fair odds and a support team that really takes care of me, I&#8217,ll be a member there for a long time.

I am a member of each and every one of the Fortune Lounge casinos but this one is definitely the best. Very nice graphics, good games, the usual great support. Well worth a try!

I have made several deposits and lost quickly each time. there is bad luck and then there is this. I am terribly disappointed that I was not even give play time.

As with all their other casinos, this casino is really great!


Before posting a Platinum Play Casino complaint, player review or opinion (positive or negative), please read our terms so your comment can be published!

Platinum Play Casino Review for 2022

Licensed by the Malta Gaming Authority and bearing the eCOGRA seal of approval, Platinum Play Casino ticks all of our boxes for a safe and fun gambling experience.

Platinum Play Casino’s welcome bonus, worth up to C&dollar,800 in free bets, is a great way to get started. You’ll then have 600+ real money online casino games to choose from, including slots, video poker and table games.

If it’s simple, straightforward and entertaining gaming you’re after, Platinum Play hits the spot. It may be lacking in glitz, glamour and a dedicated mobile app, but the bread-and-butter cornerstones of online gambling are all there as you’ll discover in our Platinum Play Casino review.

  • 600+ casino games
  • eCOGRA certified
  • Uses Microgaming software
  • Live chat support
  • Dedicated Canadian site
  • No contact number
  • No mobile app

Platinum Play Bonuses & Promotions

Welcome Bonus

The Platinum Play welcome bonus is currently worth up to C&dollar,800. No codes are required to activate this, but once you sign up to the online casino, you’ll access it across three matching deposits.

Be aware that the Platinum Play sign-up bonus has a 70x wagering requirement, before the bonus balance can be withdrawn into your bank account.

Find out more below:

Also take note that if a Platinum Play Free Spins offer is granted to you, it must be played through 70 times (70x) before you will be able to withdraw any winnings made using the bonus money portion of your balance.

There aren’t currently any no deposit bonuses available, but it’s a good idea to keep an eye on the website’s promotions page for the latest offers.


Players can take advantage of a host of ongoing daily, weekly and monthly promotions, with enticing prizes ranging from free spins and casino credits to entry into lucky draws.

Another intriguing extra is the casino’s Fortune Lounge Cruise. As part of this promo event, you’ll have the chance to win luxury cruise tickets among other prizes.

Rewards & VIP Extras

Every time you play or place a wager at Platinum Play, you’ll receive loyalty points to later redeem for free casino credits. In fact, you’ll get 2,500 reward points to kick things off after you make your first deposit.

And as for the Platinum Play VIP club? Well, that’s invite only. Tailored promotions and a host of other benefits await if you’re lucky enough to be made a member.

Platinum Play Casino Games

Platinum Play Casino has more than 600 games to choose from. The online library features all the casino classics you’d expect, such as blackjack, poker and roulette. There’s also plenty of new and exciting releases in the progressive slots section.

Slot Games

Players can get stuck into hundreds of slots games at Platinum Play. You’ll find reel, arcade and video slots here, with a huge range of fun themes.

Check out the table below for a taste of the types of popular online slot games you can expect.

Slot Game RTP Progressive Jackpot
Adventure Palace 96.10% No
Immortal Romance 96.86% No
Mega Moolah 88.12% Yes
Avalon 96.01% No
Thunderstruck 96.10% No
Agent Jane Blonde 96.10% No
Six Acrobats 95.43% No

Table Games

The casino offers a wide range of table games options, too. You can pick from a variety of online roulette, blackjack, poker, baccarat, keno and bingo variations.

Live Dealer Games

As for Platinum Play live dealer games, there’s plenty on show in the live casino. Pit your wits against a real croupier or other members, at live roulette, live blackjack and more.

Platinum Play Mobile Casino

For those of you who love to game on the go, the Platinum Play Casino mobile site offers you a convenient and easy way to play while you’re…er, mobile. We’ve summed up all you need to know below about how to play on mobile devices and tablets.

Mobile Compatibility

Platinum Play’s mobile compatibility is one of its strong points. The site is well optimized for devices with smaller screens, and adjusts automatically when you use your regular browser on Android or iOS systems.

You can expect all the same trimmings in the form of offers, promotions, features and banking options, as you can enjoy on desktop, too.

Mobile Games

As we mentioned earlier, you can enjoy an almost identical gaming experience on the mobile site and this includes the games menu, too.

You’ll be able to access all your favourite titles just as usual, as long as you have a good Wi-Fi connection, at the swipe of a screen.

Mobile App

There is currently no Platinum Play mobile app, but there’s really no need for a download anyway, as you can enjoy all the same benefits on the regular mobile site.

As long as you have an Android or iOS device, you’ll be able to visit the Platinum Play online casino and create an account. No download space needed.

Platinum Play Casino Deposits & Withdrawals

You can make deposits and withdrawals through Platinum Play Casino in a variety of ways. The casino accepts C&dollar, (CAD) and offers all the usual transaction types, from credit and debit cards to eWallets and bank transfers.

It’s also worth remembering that all withdrawals will take a minimum of 24 hours to be approved before being processed. Use our handy table below to decide which banking method works best for you:

Platinum Play Casino Software

As far as software goes, Platinum Play Casino’s games pack plenty of punch as they are powered by the industry giant Microgaming. There are also titles from NetEnt and live dealer games by Evolution Gaming.

It doesn’t get much more prestigious or trustworthy than those three gaming juggernauts. While we’d agree that a little more variety wouldn’t go amiss, when you consider the quality on offer, it’s a small criticism.

Platinum Play has now withdrawn its download casino option, so players can either opt to play in a web browser on their desktop or on the mobile version.

Like the mobile site, the Platinum Play desktop version allows you to access all of your favourite online casino games without having to download them. You simply need to register an account and you’ll have access on the casino website.

Platinum Play Casino Review

I am not often taken aback by my first impression when I start an online gambling site review. Most sites are the same, and I am typically looking for some particular link, so I barely look up long enough to see what the site’s design is like. This was definitely not the case when I first looked at the Platinum Play website. This site is designed in a very modern style, which sets it apart from the majority of casino sites I have seen (including the majority of the sites also owned and operated by the same group).

However, is this just window dressing, or does this casino actually provide you a gaming experience that matches that of its well-designed website?

My honest review of Platinum Play Casino will try to answer that question for you.

About Platinum Play Casino

Platinum Play Casino is owned by the Digimedia Group. This company is also known in the casino circles as the Fortune Lounge or Palace Group, regardless of how many name changes they go through, this group operates 20 different brands. Platinum Play was launched all the way back in 2003, but you wouldn’t know that by looking at their website, it has apparently gone through a transformation. The parent company has had their fair share of complaints over the years, but recently it seems they have cleaned up their act so we will just keep that in the back of our heads.

Platinum Play is licensed by the Malta Gaming Authority. For those of you who don’t know anything about Malta, it is a very small island country in Europe that has taken on the role of one of the main regulatory jurisdictions for the online gambling world. Having a license from here shows that a casino has gone through a long due diligence process, which is a good sign for potential real money players.

Who Can Play at Platinum Play Casino?

Not everyone has the pleasure of being able to play at this casino for real money, the Malta Gaming Authority forbids its licensees from taking players from certain countries, including the United States. As a result, if you live in one of the following countries, you are not going to be able to play here:

  • Afghanistan
  • Australia
  • Bulgaria
  • Curaçao
  • China
  • Cuba
  • Cyprus
  • Denmark
  • Estonia
  • France
  • Hong Kong
  • Iran
  • Iraq
  • Israel
  • Macau
  • Philippines
  • Syria
  • Turkey
  • United Kingdom
  • United States

Software Suppliers

Like many of the Digimedia casinos, this one is powered by Microgaming and Evolution Gaming. Both companies bring industry-leading games to the site, Evolution is a Live Dealer specialist while the South Africa-based Microgaming has been a worldwide leader in casino game technology for twenty years.

The games at Platinum Play are available via the Instant Play browser version, both for PC and mobile. The Microgaming software is also available in a downloadable piece of software which puts all the graphics on your computer, making the games slightly faster and less choppy to play.

The Good Stuff

Multiple Languages Supported

All too often in the casino world, it is easy for an operator to provide the support and information in one or two languages. Platinum Play understands that they are bringing in players from many different backgrounds, and as a result, these are the languages they support:

  • Chinese
  • Croatian
  • Czech
  • Danish
  • Dutch
  • English
  • Finnish
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • Latvian
  • Norwegian
  • Polish
  • Portuguese
  • Portuguese (Brazilian)
  • Russian
  • Slovak
  • Spanish
  • Swedish

Tournaments Galore!

When you log into the casino, you will be greeted by tabs that cover the games the casino offers, but if you keep going, you will find a tab labeled Tournaments. You should immediately check that one out. At the time of writing this review, there were 25 tournaments available for entry, including one with no entry fee and a prize pool of $10,000! I mean, who doesn’t love free money, right? Seriously though, tournaments are a fun way to change up your typical casino session, and with this many to choose from, you are bound to find one that fits your style!

The Bad Stuff

Pop-Up Messages

These were very popular as a marketing tool about a decade ago, until people universally rejected them. I consider them to be a form of spam, and so when I am constantly reminded of Platinum Play’s Welcome Bonus while I am trying to navigate the casino lobby, it becomes very frustrating very quickly. I implore the owners of this site to cut this tactic out immediately!

Why hide the info?

A pet peeve of mine, however petty this may seem to you, is when a casino puts all the information you are looking for in the lobby screens of the casino rather than on the website. To me, this is the equivalent of a paywall, while I haven’t made a deposit, I do have to create an account just to read about certain aspects of the casino. I think the company should out all that information out front so players can make informed decisions instead of blindly putting in email addresses (which may end up being fake in the end).

Game Selection

Video Poker

With 26 different Video Poker games to choose from, you aren’t going to find many casinos with a larger selection than this one! Microgaming has always had an eye on the Video Poker market, their many variants and multi-hand versions of the classic games attract the most dedicated players from around the world. If you haven’t tried video poker before, this is a great casino to get your feet wet, I should warn you that the game is extremely addictive, so be prepared to be there for a while!

Here are the video poker variants available at Platinum Play:

  • All Aces
  • Jacks or Better
  • All American
  • Aces &amp, Faces
  • Double Bonus
  • Bonus Deuces Wild
  • Tens or Better
  • Aces &amp, Eights
  • Deuces &amp, Joker
  • Double Double Bonus
  • Joker Poker (kings or better)
  • Bonus Poker Deluxe
  • Double Joker
  • Deuces Wild
  • Louisiana Double

Table Games

What I really like about the casino lobby at Platinum Play is that the games are organized in a way that makes it easy to find what you are looking for in a short amount of time. This is crucial to me as the more I browse, the less time I have to play the game I was originally looking for.

The Table Games section is laid out perfectly, splitting up the different games and displaying them for you in different tabs. For the purposes of this review, I have lumped them back together, here is the full list for you:

  • 3 Card Poker
  • Atlantic City Blackjack
  • Atlantic City Gold Blackjack
  • Bonus Blackjack
  • Classic Blackjack
  • Craps
  • Crown and Anchor
  • Cyberstud Poker
  • Double Exposure
  • European Blackjack Redeal
  • European Gold Blackjack
  • Hi-Lo 13 European Blackjack
  • Keno
  • Pai Gow Poker
  • Premier High Streak Blackjack
  • Poker Pursuit
  • Red Dog
  • Roulette
  • Sic Bo
  • Spanish Blackjack
  • Vegas Downtown Blackjack
  • Vegas single deck Blackjack
  • Vegas Strip Blackjack


You may get a bit overwhelmed when you see the number of slot machine titles in the casino lobby. With over 300 to choose from, including many with names you will recognize, it isn’t hard to imagine spending an afternoon or evening moving from machine to machine, looking for a big win.

I won’t bore you with all the options in this review, here are some I thought I should highlight for you:

  • Ariana
  • Around The World
  • Asian Beauty
  • Astronomical
  • Atlantis
  • Avalon
  • Battlestar Galactica
  • BrideZilla
  • Bubble Bonanza
  • Cashanova
  • Cashapillar
  • Cash Clams
  • Cash Crazy
  • CashOccino
  • Cash Splash &#8211, 3 Reel
  • Cash Splash &#8211, 5 Reel
  • Classic 243
  • Cool Buck 5 reel
  • Cool Wolf
  • Cosmic Cat
  • Dance of the Masai
  • Doctor Love 20-Line
  • Dogfather
  • Double Magic MegaSpin
  • Double O Cash
  • Double Wammy
  • Watts Up
  • Eagle&#8217,s Wings
  • Electric Diva
  • Elementals
  • Fantastic 7&#8217,s
  • Fantastic 7&#8217,s MegaSpin
  • Fruit Fiesta &#8211, 5 Reel
  • Fruit Salad
  • Fruit Slots
  • Fruit Candy
  • Fun House
  • Galacticons
  • Game of Thrones
  • Girls With Guns &#8211, Frozen Dawn
  • Game of Thrones 15-Line
  • Girls With Guns &#8211, Jungle Heat
  • Gladiator 50-line
  • Golden Goose Winning Wizards
  • Golden Princess
  • Gold Factory
  • Harveys
  • Heavy Metal
  • Jungle Jim El Dorado
  • Jurassic Jackpot
  • Jurassic Jackpot Big Reel
  • Jurassic Park
  • Lion&#8217,s Pride
  • Lions Share
  • Liquid Gold
  • Little Chief Big Cash
  • Living in Luxury
  • Loaded
  • Loose Cannon
  • Lost Vegas
  • Lotsaloot &#8211, 3 Reel
  • Lotsaloot &#8211, 5 Reel
  • Lucky Leprechaun
  • Lucky Leprechaun&#8217,s Loot
  • Lucky News Network
  • Major Millions
  • Major Millions 3 Reel
  • Major Millions MegaSpin
  • Mardi Gras
  • Mardi Gras Fever
  • Mark of Medusa
  • Max Damage
  • Max Damage and the Alien Attack
  • Mayan Princess
  • Mega Money Multiplier
  • Mega Moolah
  • Mega Moolah 5 Reel Drive
  • Mega Moolah Isis
  • Mega Moolah Summertime
  • Mermaids Millions
  • Mermaids Millions Multi-Player
  • Mocha Orange
  • Rhyming Reels &#8211, Georgie Porgie
  • Rhyming Reels &#8211, Hearts &amp, Tarts
  • Rhyming Reels &#8211, Jack &amp, Jill
  • Sahara&#8217,s Secret
  • Samurai 7&#8217,s
  • Sonic Boom
  • Sugar Mama
  • Sugar Parade
  • Sultans Sevens
  • Summer Holiday
  • Summertime
  • SunQuest
  • Tarzan
  • Terminator 2
  • The Adventures of Galactic Gopher
  • The Argyle Open
  • The Dark Knight
  • The Dark Knight Rises
  • The Finer Reels of Life
  • Tomb Raider
  • Tomb Raider &#8211, Secret of the Sword
  • Totem Treasure
  • Treasure Nile
  • Treasure Palace
  • Triangulation
  • Tribal Treasure
  • Wheel of Wealth Special Edition
  • Wheel of Wealth Special Edition Multiplayer
  • White Buffalo

Live Dealer Games

Please tell me you have tried Live Dealer games before? If you have, then you already know how much fun it is to play your favorite table game online with a live-streamed dealer on the screen in front of you. If this is new to you, then stop everything you are doing and start a game, the Evolution Gaming software is the best on the market, and you will be thrilled that you have made this choice!

Here are the Live Dealer Games you can choose from:

  • Caribbean Stud Poker
  • Dream Catcher
  • Blackjack
  • Roulette
  • Casino Hold’em
  • 3-Card Poker

Specialty Games

Platinum Play uses the full roster of Microgaming Specialty Games (called Casual Games in their lobby). These games tend to be a bit more fun than skillful, the odds are abysmal, but the entertainment factor is high! If you are into this type of game, then check out all the options for you here:

  • Monkey Keno
  • Six Shooter Looter Gold
  • Pharaoh&#8217,s Gems
  • Spingo
  • Keno
  • Hexaline
  • Four By Four
  • Triangulation
  • Germinator
  • Max Damage and the Alien Attack
  • Whack a Jackpot
  • Super Bonus Bingo
  • Pharaoh Bingo
  • Three Wheeler
  • Electro Bingo
  • Samba Bingo
  • Mayan Bingo
  • Bubble Bonanza
  • Pick ‘n Switch
  • Beer Fest
  • Crown and Anchor
  • Ballistic Bingo
  • Bunny Boiler Gold
  • Premier Trotting
  • Kashatoa
  • Bunny Boiler
  • Space Evader Gold
  • Premier Racing
  • Crypt Crusade Gold
  • Space Evader
  • Hand to Hand Combat
  • Crypt Crusade
  • Six Shooter Looter


In some of my other reviews of Palace Group casinos, I have given the company a bit of grief for not having spent enough time on their promotions department. At first glance, it looks like this is not the case at Platinum Play. Let me review a couple of their promotions to show you what I mean:

Welcome Bonus

I always like to fully review a Welcome Bonus at any casino, because it is the most aggressive a company is likely to be with you. At Platinum Play, they are offering you up to $1,000 in bonuses and 100 Free Spins as part of their Welcome offer to you. The bonus breaks down as follows:

  • On each of your first 5 deposits, you’ll receive 100% bonus matches up to $/€200.
  • You will receive 25 Free Spins on your first deposit.
  • You will receive 50 Free Spins on your third deposit.
  • You will receive a further 25 Free Spins on your fifth deposit.
  • All Free Spins can be played on a variety of games: Bridesmaids™, Dragon Dance, Bikini Party, Wild Orient and SunTide.
  • Your Bonuses and Free Spins will be credited to your account automatically after making your respective

I like the layout of this bonus, it spreads the wealth over multiple deposits and gives you the incentive to continue to be a depositing player. Checking the Terms and Conditions…oh wait, the Terms and Conditions page link is broken. Grrrr.

Ongoing Promotions

When a casino doesn’t post any ongoing promotions on its website, it drives me crazy. I am always shocked that a company can’t just update the page with new text every once in a while, maybe it is just me, but that doesn’t seem like a lot of effort.

I will give these guys credit: while they don’t have any ongoing promotions posted on their Promotions page, they do have an explanation:

There is always something going on at Platinum Play. We like to keep our players rewarded and feeling great. We run monthly promotions and have midweek bonuses available to all players at the casino. Our monthly promotions have proven most popular with our players, thanks to great rewards and prizes like holidays, gadgets, designer goods, cash prizes and casino bonuses. As a player at the casino, you will receive emails inviting you to participate in our promotions as well as instructions on how to enter these promotions.

See, was that so hard? At least I know now that the promotions are reserved for players who have created accounts. I will update this review when I find out what they entail.


Now, here is an area of almost overkill at this casino. Of course, the focus of this casino is European players, this means trying to find the most popular local payment methods for each country. Platinum Play has succeeded in compiling a great list of processors for you to use, check the cashier for the ones that are set up for accepting deposits from your country of residence.

Deposit Methods

  • Abaqoos
  • Bank Wire
  • Boleto
  • CartaSi
  • ClickandBuy
  • Delta
  • Diners Club International
  • eChecks
  • EcoPayz
  • eKonto
  • Entropay
  • EPS
  • Euteller
  • ewire
  • EZIPay
  • GiroPay
  • iDEAL
  • instaDebit
  • JCB
  • Lobanet
  • Maestro
  • MasterCard
  • Moneta
  • Multibanco
  • Neosurf
  • Neteller
  • Nordea
  • Paysafecard
  • POLi
  • Postepay
  • Przelewy24
  • Skrill
  • Sofortuberwaisung
  • Solo
  • Switch
  • Teleingreso
  • Ticket Premium
  • Trustly
  • Ukash
  • UseMyFunds
  • Visa
  • Visa Electron

Withdrawal Methods

  • CartaSi
  • Check
  • ClickandBuy
  • Diners Club International
  • ECO Card
  • Entropay
  • EPS
  • EZIPay
  • instaDebit
  • Maestro
  • Neteller
  • Nordea
  • Postepay
  • Skrill
  • Solo
  • Switch
  • Ukash
  • Visa
  • Visa Electron
  • Wire Transfer

Comp Program

The information on the Comp Program at Platinum play is only available once you log into the site, which is a bit annoying. However, their explanation of the program and its benefits is fantastic, there is nothing left to question. Here’s how they describe it:

The casino offers players loyalty points for making wagers in the casino. You earn points at different rates for different games, here is the breakdown in a chart:

Game type Bet size Point allocation
Slot games and unique games 1 credit 1 point
Table games (not mentioned below) 5 credits 1 point
Sic bo and all roulettes 10 credits 1 point
Video poker games, craps, baccarat and all the blackjack games except Classic Blackjack 20 credits 1 point
Classic Blackjack and All Aces Video Poker 100 credits 1 point

Once you have reached 5,000 points, you can redeem them at a rate of $1 for every 1,000 points. Also, it is important to note that this is actual cash in your account with no wagering requirement at all.

VIP Program

The VIP Program details are also housed in the Loyalty section of the casino lobby. It is a multi-tiered program that offers players many benefits, including the following:

Level Status Silver Gold Platinum Diamond
Free points when you make your first deposit. 2,500
Qualification and maintenance requirements Register a Real Money account at Platinum Play and make a deposit Earn at least 10,000 Rewards points in a calendar month Earn at least 25,000 Rewards points in a calendar month Earn at least 75,000 Rewards points in a calendar month
Redeem Rewards points for cash Yes Yes Yes Yes
Eligibility for weekly promotions Yes Yes Yes Yes
Bonus points when you play on your birthday 25,000 50,000 100,000
Accelerated earnings 5% faster than Silver level. Earn 100 points and get another 5 for free 10% faster than Silver level. Earn 100 points and get another 10 for free 15% faster than Silver level. Earn 100 points and get another 15 for free
Monthly loyalty bonus (ongoing loyalty bonus) 10,000 30,000 50,000

The casino goes a step further with its VIP Program by inviting Platinum Play players to join other Fortune Lounge members in their VIP scheme. This group platform offers you a dedicated Casino host, as well as the chance to be invited to some exclusive events during the year. Overall, this is an excellent program for players trying to maximize their value at the site.

Customer Service

The Customer Support team at Platinum Play want to address your concerns in real-time, which is evident when you look at the contact options they list in the casino. One thing you won’t find is an email address, the company would rather that you reach out via Live Chat, telephone, Skype or WhatsApp. I am thrilled by this approach, emails just feel like they will get lost while having a live body on the end of the line makes me feel like I am going to have something accomplished at the end of the session.

Would I Play at Platinum Play Casino?

I find it interesting that even though this casino group operates 20 brands, my answer is slightly different for each casino I review. I think that shows Digimedia’s desire to make each brand slightly different than the other.

I like a lot about this casino, from the website design to the Welcome Bonus, there is something “modern” about it all. Also, the Comp and VIP Programs are comprehensive, and I know from experience how much fun players have on the Fortune Lounge VIP trips.

I think if you are looking for a place to try, especially if you want to play Microgaming and Evolution software, then you need to give these folks a chance. I can’t say much about how long they will try to keep you loyal with promotions, but at the very least you will have an enjoyable gaming experience with your first few deposits.

Platinum Play Casino Canada Review

Yes, you should test your luck at Platinum Play casino today. The casino has been with us for a long period of time and finally, we can present you with a complete Platinum Play casino Canada review. We will evaluate games, bonuses, support and so much more.

What games are available in Platinum Play casino Canada?

The first section is a list of casino games. There are a lot of them and we will start with a shortlist of all the main categories. You can play:

  • Slots
  • Table games
  • Live games
  • Video Poker

In detail, the casino has all the games you may want to play but there are no thousands of games here. They offer an optimized and simple form of gambling. Don’t think that there won’t be a game for you. For example, there are 12 slots, but there is a progressive jackpot slot game!

Progressive slots base total jackpot value on the network of players and bets. More players equal higher jackpot. As for now, progressive jackpot at the site is $11.5 million!

Online gambling here offers you the ability to play table games such as roulette, blackjack, poker, keno and also bingo. There are 4 types of roulette such as Diamond Edition, European, American and French roulette. There are 4 types of blackjack as well. Live dealer casino Platinum Play can assist you to play roulette, poker, baccarat, blackjack, live dream catcher as well other variations of these games.

Betting Limits &amp, RTPs

RTP and Betting limits are essential parameters for players who wish to invest their hard-earned money while gambling. Values can differ as per games. Just like the Adventures of Doubloon Island has a bet value that ranges from 10p to CA$75, and the RTP is 96.01%. Another game like Chicago Gold has an RTP of 96%, and the bet value ranged from CA$0.2 to CA$50.

If you want to gamble more, choose the higher stake games. The more you wager, the more amounts you can win, but remember about the loss as well. If you lose, the amount is high, so you must choose the game correctly.

Platinum Play Casino Software provider

As you can see we said software provider, not providers. This is because here only Microgaming and Evolution supplies the games. This is far from a bad thing due to the fact they are one of the largest and the most advanced software developers in the industry. They offer slots, table games as well as also live games, among other titles.

Platinum Play casino instant play is available for all titles. All you have to do is to navigate to the casino, load any game and play. Yes, you can also download games but many gamblers prefer instant play mode.

Platinum Play mobile casino

To play games using your smartphone or a tablet, you do not need a casino app. As a matter of fact, there is no app available. The site allows you to navigate your web browser to game section, load any game you find interesting and start playing. You don’t have to adjust anything, to install or download.

One of the advantages of this design is its simplicity and compatibility. While many other sites support iOS and Android only, this one offers complete support for Blackberry and Windows Phones. Obviously, all related tablets are supported as well. In simple words, you can play the game using any internet-capable device.

Try to remember that in mobile version, not all titles are supported. Their number is limited but still, all major games are ported. A nice addition is the fact the online establishment will increase the number of games that run on mobile platforms and all new ones are already optimized, meaning you will get more titles to choose from any time soon. Make sure to check the casino Platinum Play mobile version any time soon.

Desktop Vs. Mobile Experience

There is a difference between mobile and Platinum Play Casino desktop versions which you will get to know from this section. Both mobile and desktop sites are the same in terms of design, but a few parameters are there that can vary:

  • Loading Speed: The loading speed of the site is faster compared to the desktop version. Within a few minutes, the site will launch, and you can start gambling once it is done.
  • Easy Navigation: The site is easy to navigate because of its simplicity and compatibility. It is compatible with all devices like Android, Windows, IOS, and Blackberry phones. Anyone can use the mobile site to play.

How To Register AtCasino?

  • Here is the complete process of creating an account which you have to follow. After opening the main page of Platinum Play Online Casino, you will come across &#8220,Login.&#8221,
  • There are sections where you can enter Username and Password or &#8220,New to Platinum Play Casino? Sign Up&#8221, on this page.
  • Now, click on the second option that will allow you to create an account. A page opens up with the country name and enters a username, password, phone number, and email address.
  • As you scroll down the page, there is a section for personal information. Enter details like Date of Birth, Last Name, First Name, Currency, Preferred Language, Gender, etc.
  • Another is the billing address section, where you have to enter the details, including the postcode.
  • After that, there are three checkboxes that you have to tick. With that, as you go at the bottom of the page, there is a &#8220,Register&#8221, button.

Click on that, and your account is ready. Now you can again process to Platinum Play Casino login to enter the details and play. Enter your username and password to bet after selecting the game as you click on log in.

Platinum Play Casino Promotions

Promotions on the website are a bit tricky to explain. If you simply navigate to the promotion page, you will see just a welcome bonus, which will be explained a bit later. This doesn’t mean that these guys do not offer promotions! The reality is completely different.

Promotions here are offered all the time but they are known as weekly and monthly promotions meaning they will change each week/month. Those promotions include offers for new games, reward points and also no deposit bonuses. Free spins may be available as well.

These bonuses or promotions allow you to maximize your winnings, use free money for gambling and so much more. They are tailored for each type of gamblers. We also know that in some situations, promotions at the site are stunning and much better than any other casino has to offer!

Platinum Play Casino Welcome Bonus

Platinum Play casino real money is better than it sounds. The reason for that is a welcome bonus. It is one of the most desirable in gambling community and definitely something you need to consider any time soon. A welcome bonus is $800 and it is divided into 3 sections.

  1. 100% bonus match up to $400
  2. 100% match up to $200
  3. 100% match up to $200

This bonus is available for all new players who create an account and make a deposit. The bonus is eligible for 50 times wagering requirements. The lowest amount of money you can deposit is $10 which is standard for many online establishments of this kind.

Platinum Play Casino Loyalty program

Not only online casinos offers VIP or better-known loyalty program, but they have one of the most advanced and the most appealing you can use today. It works like any other program of this type.

As soon as you register and start gambling, you will collect points. More points you have, more perks you can use. For example, when you redeem the points you can gamble using points only, you can see them being transferred into real cash and added to your account balance.

Platinum Play casino Canada loyalty program offers you more specific, tailored bonuses that match your needs. In addition, you can also win bonus credits that can be used for gambling or other features of the casino.

Licensing details &amp, specifics

Platinum Play casino operates under MGA or better said Malta Gaming Authority. This jurisdiction covers a massive number of online establishments and can be seen present with casinos of all sizes &amp, all types.

All we should mention is that MGA is a reliable and safe jurisdiction that has been with gamblers for decades. It is known for some of the best perks for players. Players at the casino are protected. They can rely on their right at any moment.

Platinum Play casino owner

Digimedia Limited Casinos owns Platinum Play casino. They founded it in 2004 and it is one of 12 sites owned by this giant. Right now, 6 of the sites are available, they do accept gamblers. Platinum Play sister sites include:

Digimedia Limited Casinos is a respected brand in the world of online gambling and has been with us for a long period of time. They are constantly evolving being best-known for sites that offer just the right combination of simplicity and needed features.

Trustworthiness Of Platinum Play Casino

The prestigious site is trustworthy as the two top gambling jurisdictions regulate it. They are the MGA and the KGC. These establishments will look after every parameter and will ensure that all gamblers have a safe gambling experience.

The site also uses 128-bit SSL encryption technology to protect the details of players. It signifies that hackers can never steal information from the site. They can effortlessly make transactions and gamble. This is what we want all our players to know while reading our Platinum Play casino review.

Responsible Gambling Feature

The site has dedicated a proper section for Responsible Gambling. Under this section, players who wish to get rid of their gambling addiction can benefit from it. They can set deposits and time limits for which players want to play.

After reaching the limits, they cannot continue gambling on the site. In this way, they can control their betting limits. If they want to take a break from betting, punters can do so. Hopefully, this Platinum Play casino app review has included all information that&#8217,s needed for gambling.

Platinum Play Online Casino Customer support

They offer 24/7/365 live chat support. Be free to contact them at any given moment and they will respond instantly. The best part here is the fact that live chat is available on weekends and holidays.

Casino Platinum Play Canada online support is available via email. You can also call support agents if needed. In addition, the site offers customer supports in several languages across the world. Telephone customer support is free to call.

Depositing funds &amp, withdrawing the winnings

Minimum deposit is $10. You can use almost any method present in the gambling industry to add funds to your account. Here’s is a complete list with all payment methods supported:

Platinum Play Casino: 100% up to €400

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