Ruby Fortune Casino
Ruby Fortune Casino Review
Ruby Fortune is one of the most exciting online casinos out there, mainly because of its outstanding bonuses and promotions. First off, new members can claim a valuable sign-up bonus worth up to €750,00 . There are bonuses for regular players too, via the Bonus Wheel which you get to spin every day. Throw in tons of progressive jackpots, easy banking transactions and strong customer service, and you are left with a truly vibrant and authentic casino experience.
Online Casino Info
|Casino Name||Ruby Fortune Casino|
|Number of Games||650|
|Games offered||Slots, Blackjack, Roulette, Video Poker, Baccarat, Craps, Keno|
|Compatible Devices||Android, iPhone, Windows-Phone, Tablet, Desktop|
|Payout Days||1-2 Jours|
|Max Jackpot||2.8 Million|
|Languages||Chinese, Danish, Dutch, English, Finnish + 8 more|
|Customer Support||Live Chat and Phone|
|Banking Options||Amex, Ideal + 8 more|
|Currencies Supported||$, €, ¥ + 13 more|
- Video Poker
Preview of Ruby Fortune Casino Games
- Bonus &, VIP Program
- Games &, Software
- Deposit &, Withdrawals
- Customer Support
- Bonus &, VIP Program
- Games &, Software
- Deposit &, Withdrawals
- Customer Support
Ruby Fortune launched all the way back in 2003, and makes up part of the Palace Group brand. The casino is owned by Bayton Ltd, and holds a valid gambling license from the Malta Gaming Authority.
In addition to its license, Ruby Fortune has received an endorsement from eCogra, which found the return to player (RTP) percentage to be 96.61 in 2019. An endorsement from this independent agency is a great sign of the casino’s professionalism, and everything at Ruby Palace from the software to the security is highly sophisticated.
How to sign up with Ruby Fortune Casino
Signing up with Ruby Fortune is very straightforward and takes less than 5 minutes. Just follow these steps:
Providing this information is standard procedure for signing up to all online casinos and it’s an important part of good security. Ruby Fortune has some sophisticated safety measures to ensure your data is private, including SSL-encryption and firewall systems.
Ruby Fortune Mobile Casino &, App
Mobile gaming is easy with Ruby Fortune. Whether using the app or your browser, the mobile site structure is the same. There’s a pop-up menu at the bottom of the screen which makes it easy to navigate to different games and sections. Microgaming, which powers the games at Ruby Fortune, has plenty of experience in mobile gaming. The vast majority of the huge gaming menu is available when you want to play on mobile. The software runs really smoothly and the graphics and colors pop even more on the small screen.
For Android or Apple users, you can download the Ruby Fortune Casino App from either the casino, App Store, or Google Play. If you have a different device, or prefer not to download the app at all, the Ruby Fortune site is fully optimized for mobile gaming. We tested out both methods during our Ruby Fortune mobile review, using a variety of different devices, including iPhones, iPads, and Samsung phones. The mobile playability is really good.
Follow our quick step-by-step guide if you want to find out how to play on mobile:
Ruby Fortune Bonus Offers
The bonuses and promotions are what make Ruby Fortune really special. The sign-up bonus of up to €750,00 for new members is really valuable, although the wagering requirement of 50x is high. It’s also important to remember that different games contribute different amounts which you can see in the table below. Once the wagering requirements have been fulfilled the cash is all yours – you can withdraw it as soon as you like.
However, the sign-up bonus is just the beginning. Ruby Fortune has a Bonus Wheel, which users get to spin every day. There are a number of different prizes up for grabs, including free spins, bonus cash, free credits, and VIP points. After you spin the wheel, a countdown begins until your next chance. The Bonus Wheel is always available to click from the menu at the top of the screen.
We love the suspense of not knowing what prize you’ll get, and the countdown timer is great for building excitement for the next spin.
Casino Game Contribution
How to join the VIP program
When you sign up you are automatically entered into the VIP program at Ruby Fortune, and you begin earning points as soon as you start betting. There are no extra steps and no fine print, just valuable rewards.
Then every time you bet money on the site, you earn reward points. Betting €10,00 will earn you 1 point, and the more you bet the more points you get. Some games qualify for boosted points too, for example you win 3 points for betting €10,00 on scratch card games and most slots, and 2 points for betting on video slots.
What benefits do you get?
There are different levels of the VIP program, which you progress through as you earn more points. You get 2,500 points for signing up, which is enough to take you straight to Bronze. Each level brings new benefits, and the higher your level the better the benefits. Along the way you can exchange your points for prizes, which range from free spins and entries into tournaments right up to invitations to exclusive events and holidays. The higher levels give you an extra reason to keep playing, not to mention big rewards when you reach them.
Along with the Bonus Wheel, the VIP program shows how much care and thought Ruby Fortune have put in to giving their members the most exciting experience possible. It makes things more personal too – once you become a Silver Member your bonuses start being tailored to your playing habits and preferences. Check out more details about the VIP Program below.
Ruby Fortune Casino Player comments
Offers never worked did not enjoy my experience on this site. Jackpot city has a far better experience this site is basically a rip off of it.
On September 30th, I made a bank e-transfer of $1000.00 to Ruby Fortune. Unfortunately, as the transfer hit my casino account, they blocked my access and any ability to sign in to my casino account. The next five days have passed, Ruby Fortune Online Casino has yet to send me the $1000.00 money back, they told me hat I would have it within 72 h through their online chat.
They also say that Ruby Fortune has indicated they rejected the deposit on September 30th, but PayDirect, their payment aggregator, says the money was deposited successfully into my Casino account.
It is a shit show. Never again Ruby Fortune or Jackpot City as they are related.
I have been playing at this casino for a couple years. I have always had nothing but awesome experiences with this casino . When I do a withdrawal I get my money within 3 to 5 days . To me its one of the best online casinos out there .
I have been trying to make a withdrawal for weeks now. The same one. Just tried again for a 3rd time. They keep putting it back on my ruby acct to play with and lose instead of giving me my money back. I keep clicking on the chat for customer service and not once in the hundreds of times I tried has it redirected me to speak to someone or has anyone signed on to help me. I’,m about done this ruby fortune site all together.
Ruby fortune, all slots casino I have withdrawal pending between august 16-22,2021. I deposited via e-transfer using my husband account. Then they closed all my fortune lounge account including where I have pending withdrawal for $1600.00 between two accounts. I was told by the chat agent who’s very nice by the way and very informative. Told me to send in all documents my and my husband and written agreement that my husband authorizing me to use his e-transfer across fortune lounge casino. Dated and signed both of us. Proof of ownership for the account and statement where also handed in.
My frustrations is that with my casino account across fortune lounge and else where my deposit method has always been the same. Through withdrawal process it’s always indicated explanations and authorizations approval from a 3rd party is always presented. I get my withdrawal at same time frame as it says. After it’s all been confirmed. All jackpot casino is party of fortune lounge casino but it never gave me reasons to delay my withdrawals or hold any of it for any reasons when I verified my account at that casino I’m have already given explanations for my 3rd party method of deposits it was accepted. Made several withdrawal it was always process and payed out good. But then suddenly with my all slots casino and ruby fortune withdrawals they did not just close my account across their casino group they also held my withdrawals.
I have given all documents they asked me for including all the required documents to verify. Some support are very rude some gives falls informations some just don’t know how to answer but says it’s in the management department still for review. Now they saying 3rd party method of deposit is not permitted. But then why they told me to have a written agreement signed and dated by my and the person involved with identifications account statement and proof of deposit and must indicate the relationship with the 3rd party. Most importantly why is it no problem for them to take the deposit but never stops me then. They had to address the issues after I have withdrawals, also why did one or two of the other casino group they have, jackpot is once is paying out any of my withdrawals using same method of deposits. With out hesitations or questions. As part of the same casino group they should have the same rules. I just don’t see how it’s fair and what’s the differences are. If one of their casino pays out my withdrawals why the other two keep my withdrawals pending
You may be kicked out without any warnings and have your money stuck in there. My money has been stuck about a month now. I keep going to the chat section daily and I still haven’t got an answer. I need my money back. The service is terrible. They’ll answer your chats all the time but without any good results. so slow.
Finally got all my money back. Although issues are slow to resolve, after one month I was surprised they were pretty honest. Hope there response time improves in the future.
I deposited money using promotions.. won several times and finally on March 10, after having fun ( yet spending a lot) Playing.. I requested a bank transfer for the max of 2500$ withdrawal.. I provided all the information requested, even going through and verifying my identity using their third party huuyu.. I was contacted a week later by a VIP CASINO HOST.. asking .. again for the exact same documentation I already turned in saying it’ll be much faster if she does it…, so again.. I provide EVERYTHING asked if me usually within 24-48hrs…, then she fell off the face of the planet some guy emails me saying he’s emailing for her and ( conveniently) they are not wiring funds to BBVA .. no reason why.. would a check be ok he asks.. I said whatever sure.. I ask if there is any tracking number on the check being mailed he said yes it’s sent via fed ex.. all fine abd dandy but for real when am I getting my money? Am I getting my for sure ? Or am I being screwed over hoping I’ll forget about it so they don t have to pay.. thinking I’m never gonna get my winnings.. it’s been almost 6 weeks.. she updated all my docs on all the sister casinos I have an account with.. so I deposited at capt jacks casino- won again and requested a check withdrawal for 2500$…, and again host is outta sight or lost…, and I’m being asked to provide the same documents again..the hoops I’m jumping through hoops again.. oh and I was promoted to VIO2- no bonus- no free chip as advertised.. no special perks just higher cost promotions .. rubyslots used to give me weekly and monthly money back- that stopped with requesting a withdrawal .. I’m starting to get really upset-
I recieved an email from them stating $50 sign up bonus. It said that it will automatically be deposited into my account. 3 days later i haven’,t received anything so i reach out to them and 2 weeks later, still no reply. If they wouldnt honor they’,re advertisement, why would they honor a payout
I opted in for their bonus offer and made a 100 deposit then the bonus never got credited. I went into the chat to find out what the issue was I was told they were having issues with crediting bonuses but that it would be credited and that I was free to play my deposit. A few hours later I went back to the chat because I still hadn’t received the bonus and I was told that the bonus couldn’t be credited because my deposit was no longer there. I explained that I was told there was an issue and that I was free to play my deposit and that the bonus would still be credited after a lot of back and forth the chat guy Glenn said there was no way for him to credit my bonus. I lost out on 90.00.
That’s the best casino I ever play in my entire life. They have massive random winnings if you know how to play of course. won 20000£ just after registration Great customer service and quick pay out
Pretty good I’,ve won quite a few times and haven’,t had any issues won 100p and had it transferred within 48 hours. I have 500 pending currently and it’,s been about 24 hours so far. Withdrawals have always went smoothly.
People saying that ruby fortune casino doesn’,t pay are simply liars or sore losers I got an e-transfer within 24 hours of submitting my documents no hassle no bs everything went 100% smooth.
I won $800- it’s taken almost 4 weeks to get money. Customer service is pointless- they have no phone so only email. Give you the run around. I’ve used spin palace before got my money in 3 days- so waiting this long is annoying. Not to mention they hardly ever have bonuses.
Their regulations say your withdrawal will take 24 hours. I have been waiting three weeks. Every time l contact them, they have a different reason. They have promised me twice it would be released. Live chat is no help as they are just reading how to reply and they don’,t respond to your emails.
Ruby fortune didn’t pay my money. It’s okay for them for you to deposit and lost your money but withdrawing it they give u such a hard time. Also even when u deposit you’re own money and never use it to play it will take few weeks to verify your acct. They said 24/7 on live chat that’s BS cause they don’t really know what their doing every time you go on chat different people you talk and still you have to explain again and again what is your problem . So many people waiting for their money to withdraw they let them wait so when your playing and run out of money they will reverse your money that is pending till you lose it cause they don’t want to pay and lots of reason they will tell you. First step to review your case a week next step 2nd step takes 2 weeks or more than that the 3rd step they said it will go to the highest to investigate the last thing you know they won’t respond anymore for they tell you they can’t pay you for they didn’t receive the deposit while I gave them my bank statement nothing wrong with my bank account till now no responds.
Tried to do a withdrawal was very difficult they never did pay me my Money. They said it was credited back to account? Live chat was very hard to communicate with. Can’t call to talk to anyone.
Extremely hard to get your withdrawal. I have been waiting over a month. Their live chat is useless as nobody gives you an answer and ignores constant requests for resolutions.
Awesome casino been playing here for a year or so. Site is easy to use and live chat is responsive. Withdrawals are quick with minimal fuss.
From personal experience Ruby Fortune casino online games is a trusted and legitimate casino. Great staff, love the games. I played I won and they did an excellent job assisting me with my withdrawal. Thanks again, what a great team.
I love this site. Very fast pay outs usually 3 days. I just put in $50 and won $700 and my cousin won $15,000.00 last month playing a $1 slot machine bonus, he was paid out everything within a week. Also people talking smack about the bonus…,. the bonus works great. If you put in $50 and they match it 100% it gives you obviously $100 if you get up to $150 you can withdraw the $100 and they take there $50 back and everyone is happy. I’,ve used it many of times and thats how it worked for me. I used the bonus on the $700 win I told you guys about. Anyways great games, great site, great job ruby fortune.
When i just won $900.00 i withdrew and its been over a week they keep saying i need to submit a bunch of documents and answer a bunch of questions, meanwhile they have all my bank info to take my money out of my account aswell as deposit any winnings. Yet still no money deposited into my account nor pending withdrawl nor in my casino account
The casino just wants to make sure you’,re of age to play. And when you do the withdrawal you just submit a new bill with your address along with photo picture ID
I love this place by far fastest paying site yet I won 18700 and got my 17700 in 2days and my 1000 was a 5 days only because I withdrew it out of my winnings and it took a bit longer because I had the 17700 in withdrawal 2 dats before and I just won another 2500 and its bin sent in 3 days so the hell with all you complaining people this place is fir real don’t judge this place because you won’t find one faster pay out thank you ruby fortune
I am still waiting for my withdraw it has been 9 days and they are saying still another 24 to 48 hours before released and then 3 to 7 days for it to be in my bank account.. they’,re quick to take our money but take so long to pay the withdraw
I won 4,000 after a 1500 deposit. They paid after I corrected my banking information. Took about 9 days, played over 2000 since, and won nothing big ?
I put $10 in my account and after a couple of hours i won $300!! i didnt use match bonus offer either, as i had a feeling not to. I am still yet to withdraw the money, but As i dont have verification of id i have to wait till i have money on my card and put another $10 on my account so i can withdraw my winnings. I will update this comment once i have done so 🙂
I’,ve won over $3000 on this site and never had any issues getting paid. Just don’,t ever play the bonus offered to you. Then you might have trouble withdrawing. You need to use your bonus up first and some of it then belongs to the casino. When you first sign up you need to play a certain amount of money to withdraw any winnings. Once you have met the obligation then your home free.
I’,ve been waiting for a month to Get my money cause I didn’,t use my real name but I showed my I. D and birth certificate and they said they couldnt see it so scanned it and they said not approved and had to get it notarized and when I did they said approved The pending For 1000 was coming then I find out the next day it’,s back In pending period it’,s been a month and I want my money!
Have been with Ruby Casino for a few years. Initially in 2015 they were quite good and processed payments promptly. Now though, i’,ve had problems anytime i try to withdraw funds. I’,ve waited two weeks to be told they now need to re-submit the payment and i have to allow for another 5-7 days.
Did you receive though?
I recently withdrew $2011 and only got $1845.50. they have done this in the past using echeck and paying the remainder to my credit card . this time however they are saying that I owe the difference to echeck for returns. Who deposits 50 cents in a deposit and if the money is not in my account the transaction won’,t go through.
Wit in 4 days of playing. Used $200 of my own money and won $500 that was deposited to my bank in 2 days. Then played $250 of my money and bam. Won $3,000 Should have it in my account in 5-7 days, Great casino.
Did you get your money?
This is hands down the best casino to play at. Cashouts are honoured quickly with no fuss. Great games.
Bonuses could be a little better. But still my number 1 casino
I wanted to say I thoroughly enjoy the games. I have had no problems with my winnings though small. The bonuses are great little kickers just be aware that if you win big during your bonus funds it’,s actually the casino’,s funds you are playing with and not your own and so you can’,t withdraw until the bonus funds have been used.
I have an iPhone 6 I downloaded the ruby fortune app a week and a half ago and have managed to open and use the app once it is so frustrating can’,t contact them outside of the app .
It took some time to get my winnings, but when your waiting on $500 you get a bit nervous and check reviews.. this made me think I had a 50/50 chance of getting my money.
with in 7 days i had the money no drama.
I did not do any bonus promotions and when back to play again, I’,m now waiting on $240 which I’,m pretty confident will be coming to me.
I work as a bar manager, and have no connection to the site …, just wanted to share a good story.
not to say i”,ve never lost but when i withdrew money it got to me.
Ive won $2000 on this site.I recieved my winnings within 5-7 days.Its not a spam.Its real.I learnt not accept bonuses.If u recieve a bonus unexpectedly just message them live or ring them &, have the bonus removed immediately.Its as easy as that.
Accepting bonuses can end miserably. You risk loosing what urv just won.
I never accept the bonus.
I won 2000 nz dollar’,s and I can’,t seem to contact them, technical issues they need to sort out immediately!
It says I can’,t withdraw the money as I have bonus, I don’,t understand because I don’,t even know how it got there, I didn’,t agree to any. How do I get my money that I won boo
I agree with John and Judy. Couldn’,t get my money back and they were being so shady about the whole thing.
I loaded $40 onto Ruby Fortune, was given $40 100% match bonus and as a result I am only entitled to receive 6x my initial deposit as my first withdrawal, despite the fact that i have $21k in winnings. On top of this my ID verification documents which i had previously been told were received have now conveniently gone missing and i’,ve been requested to resend them twice now.
Naomi did you end up getting your money?
I’,ve had the same issues as everyone else here about getting money back. Deposited 100 bucks, tried to withdraw after I won some money, and it took over a month. After I finally got the money back I never came back!
how did you get your money back?? I am having the same issue
They didn’,t. That’,s a fake review like 99% of the other good reviews.
Ruby Fortune will not let a person take their funds out once they decide to stop playing, plain and simple.
To anyone considering signing up to any on line casino, i highly suggest to read the conditions carefully. I thought the ‘,wager’, was only subject to the bonus money with Ruby Fortune. If i had have known that it included my deposit, i would never have signed up.
Most on line casinos are similar I find that Ruby Fortune is much easier to play and there banking is also faster than most others. The games don’,t fluctuate as much its really good. There are times when the games keep going on and on but its also easy to just shut down and resume the game. and when they restart your bet is given back right away. Keep up the good work also the people on your Chat line are very professional and thoughtful I will keep playing at Ruby Fortune Casino. I know a good thing when I see it. JOHN R…,
Won $2000 au dollars payed into my account within two days! Excellent casino :))
I have been waiting over 2 weeks for $2500. They said the funds left the casino 2 weeks ago, yet they cannot email me the transfer confirmation.
I’,ve played Ruby Fortune for about 2 years…,.It used to be good and Fair, however, over the past 3 months it has just become a scam, Usually, I put $60 in and this would last me 2 hours or more…,over the last 3 months everytime I’,ve played, and that’,s probably once a week I have lost the total amount bet within 45 minutes (and I don’,t expect to win money just enjoy myself for a few hours). There used to be reasonable chance of getting free spins with a reasonable win on the free spins, not the case now, free spins are few and far in between, and if you get them don’,t expect to win anything at all, it seems to me that on free spins wilds are stopped, scatters are non-existent and don’,t expect to win anything after free spins are finished because you won’,t. I almost guarantee that for at least 10 spins after free spins you will win nothing greater than you initial bet. I regularly count the number of spins between winning more than the amount bet and this can reach as high as 67 spins before a win bigger than the initial bet, and most often the amount won is at most double the amount bet, this is out of 67 spins remember. Further, changing games doesn’,t really appear to matter, you can swap and change games trying to find one that pays enough to keep you in the game but it won’,t matter, it appears to me that whether you win or lose is determined by your account and not by the game. ie. your win/lose is account based not game based it appears to me.
Here’,s my advice if your considering playing this site, DON’,T…,it’,s clear to me that there is NO CHANCE..of even playing for a reasonable amount of time, let’,s face it it generally takes me about half an hour to go through $60 playing at 2 credits a line, it,s not like I’,m playing max bet every time I’,m playing 1 credit a line more than minimum amount.
Lol u dont always win…,its called gambling lol…,ruby is honest and fair and better then the rest
Deposited $100 in spin palace, hardly won a thing, no free games , useless site! I play in rubyfortune.com and win alot, never had a problem with withdrawing my money but does take a few days , I try not to accept any bonuses. But did win $800 the first time I played with bonuses and withdrew it with no problems but took ages to wager so i cud withdraw my money , but def stay away from spin palace
Ruby and Spin use same software and are run by the same company. They only have different names for marketing purposes.
Not sure why people are having problems with this casino. I’,ve won over $8000 to date and they contacted me to make sure my withdraw would go through smoothly. They called with promotions and also gave me casino tips which ended up working. 5 stars*****
well i played ruby casino the other night won 1200$ and then another 800$ i was so exited until i tried to withdraw the money, 1300$ was mine and the rest was from 50$ bonus jumped up to 700$ i contacted live chat and they told me i cant withdraw the funds ,its in the terms and conditions ,well who reads terms and conditions. its a casino i assumed i won and could withdraw my funds well thats not the case .
smart people read the terms and conditions
3 weeks and I’,m still waiting for my withdraw. They tell me it was released 2 weeks ago and I still don’,t have it. Called them and they blamed it on my bank?
And when i asked for a copy of the confirmation it “,cant be found”,
I won $2400.00 at this online Casino and I used echeck and had my money in my account in Two days! I LOVE this casino and would recommend to anyone.
So stoked. Just won $300. In free spins playing Megah moolah I only bet $1.25 per spin. Wooooooot.
Waiting for them to deposit the money sucks but atleast they will and always have takes Anywhere up to a week to get back the funds but they have always withdrawaled for me 🙂 love this casino so much I’,ll keep depositing more.
I haven’,t won a lot here at Ruby Fortune but I’,ve won enough to keep my account active for the last 3 years. It won’,t blow you away but the payouts are pretty steady and every so often they offer limited time bonuses up to $500.
I’,ve read a few bad reviews about this place but I don’,t think it’,s as bas as everyone makes it out to be. I def don’,t think it’,s the best casino on the internet but I’,ve def had to deal with much much worse. That being said, most issues I’,ve read have to do with payouts so I guess I’,m just lucky I haven’,t had to deal with any of those issues.
I play the progressive slots here usually and the payouts have been alright. It might be a roll of the dice in terms of your payouts as I haven’,t had any issues with it but others have. Depending on the bonus they offer you when you start I’,d give this place a try.
I played black jack about 10 deposits worth , you would think they would at least make it a bit more realistic . Everyone has bad luck but not this much . Every time I was using the last of my credits it would give me 11 so naturally you double down , but what do you know , last credits so make another deposit . And nearly every time I drop my bet it will give me blackjack . I could keep going but I wont .
I’,m with ruby fortune and can say this there fantastic and service is professional I’,ve won over 20000 to date so there must be winners out there I can’,t fault them transactions smooth no complaints to any one trying to make money just don’,t use the bonuses as I got stuck there also lost 2000 to to collect it’,s the way the casino makes money makes sence nothing free so call them and stop the bonuses and gamble smart
i think i have more than 30 casino account all over the web. i had good and bad
experience. but this particular site ",ruby fortune", was one of
the worse! im not trying to ruin the site but i had bad experience
with them. i probably made a deposit there 20 times and when i finally
won something they made it so hard for me to withdraw. i waited two weeks
and when i contact them they said theyre having problems on withdrawal dept.
and i cant beleived when this guy im talking to ask me to just reverse the withdraw!
i ask him when will i get the money and the only thing he said is ",we will contact you when it will be ready",…,.so i waited again…, then i contact support again and same bs again so what i did was reverse withdraw the money and just play til i lose and never play there again!
they dont have fundings maybe. guys leaving good comment probably work there. this comment most likely wont make it to the review post!…, lol
Had the same problem…,
I made 2-3 deposites and when I finaly won and try to withdraw…, surprise . I could not . Beware .
I played the Ruby Fortune for the first time last night. I deposited $40 and did not realize they would also give me a bonus of $40, I have played in enough casinos to know I would have to play this bonus many, many times over. I called at one point and asked how much more I needed to play (a lot), BUT…,..I did do it and I called back to see how to withdraw, I had some trouble doing that so called back that same person helped me do it while he was on the phone with me. Yaaaayyyyy…,…,$1700.70 Thank you Ruby Fortune and Mark who so kindly walked me through it!! Laurie
How Long Did It Take You To Get That Money Into Ur Account? Been Taking Ages 4 Me But Withdraw Was Succesful
Great games and great fun, i would avoid the bonus',s as any casino but its up to you, you never know! Very good customer service on phone and chat. Thanks.
This casino is a joke. Be warned, do not go near them. They are refusing to pay my proceeds. I have sent them my documents time and time again and every time they come back with some stupid comment. Either, they can',t find my account, the documents I sent are not clear enough, then they are clear enough, then they are not, then they can',t find the documents. Utter disgrace they are.
i hate ruby fortunr. on the multi gold, you can not get over 200 dollars up. in addition, i have never ever seen a dealer pull off so many 21s and open up with as many 10s…,NEVER.
i can tell you ruby is garbage, fixed and dont waste your money.
Be wary of the matching bonus promotions and read the terms and conditions first. I signed up for the ',Santa',s Bonus', Promotion in which my initial small deposit of $20 was matched 100%. I ended up winning over $120 without touching any of money in the bonus account, but sadly cannot withdraw any money from my cash account until I spend 30 x the matching bonus amount. Therefore the bonus amount now acts as a penalty. So in other words the bonus promotions are just traps to keep their money and yours as it',s very unlikely that I can spend 30 times the matching bonus amount without losing all or most of my account money. Not really a xmas gift as they claim.
Had I just deposited my $20 without the bonus and won $120, I could have withdrawn all $120 then and there.
Played a lot at this casino over a year, seems to be fine. Ive had some good wins and some losses just like any casino. Always available live chat helpful and solve any problems. Plenty of bonuses. Can recommend.
ruby fortune im pretty sure i should have shares in that casino ,over experience there pretty good and can say this much if you win there and if and all wagering is completed to [email protected] you will get your money guarenteed
Ruby fortune fair what a joke more like thieves I made a deposit and got a bonus which you have to play so many times 4 hours ltr still not able to withdraw any winnings after at least 75 spins I was over a grand at one point no way would I touch this site again if anyone does remember this comment
i have played at this casino awhile now but i will not be back there again playing for 2 days with a fair bit of money just to watch the game get stuck and stop when it feels like i asked if this was normal and the reply i got was it the machine not us. So then maybe they should check the machine
Big time scam since they do not pay out. I won 1000 dollars using my own real money I deposited. Then when I tried to withdraw a part of my money and they would not pay. They said I bet more than 10 $ wich voids any winnings. Then I found they stole all my money when I logged in the next day.
Love this casino..i remember them a few years ago they sent me a birthday bonus,and i won a few dollars.I asked them about a cashout and they said no problem,and were very nice about it.Because it was a free bonus i though well just as well to play it out.But the fact that they were so good about it stands out in my mind still.I would recommend this casino to anyone.Be fair read the rules,and good luck.thumbs up to this place.
Low variance slot strategies (34 spins, up your bet, 34 spins, up your bet, 50 spins) don’,t work on this site like they do elsewhere. But I didn’,t bust out playing totally hammered for four straight hours so their odds must be decent. Either that or I got lucky.
I can´t say I won a lot here (like 10 dollars after half an hour) but still had a good time. I had no complications or problems.
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Ruby Fortune Casino Review 2022
Ruby Fortune Casino has been operating since 2003 and was named ‘Best New Casino’ the same year. It’s now firmly established as one of the leading online casinos globally, and is one of our top-rated with a highly impressive overall score of 9.3/10.
We are particularly impressed with its safe gaming, fast payout times of up to 24 hours and responsive customer service. There are also 500&plus, casino games to enjoy, giving players plenty of choice from slots, table games and live dealer options.
The relatively low welcome bonus of C&dollar,750 and high 70x wager requirement are the only slight drawbacks. Read on for our full Ruby Fortune Casino review below.
- Super-fast payout times of under 24 hours
- MGA and KGC licensing, plus eCOGRA certification
- 500&plus, slots, table games and live dealer options
- Features Microgaming’s progressive jackpot pool
- 24/7 live chat, email and phone support
- No sports betting available
- Welcome bonus has tough wagering conditions
Ruby Fortune Bonus &, Promotions
Welcome Bonus (8.0)
Ruby Fortune’s welcome bonus is worth up to C&dollar,750, matched 100&percnt,, and can be claimed in full across three deposits. It’s mainly aimed at high rollers, as there is a high 70x play through requirement, so beware that it might take a while before you can start to claim any bonus.
There is a minimum deposit of C&dollar,10 for each stage of the offer, and there is no Ruby Fortune bonus code needed. The bonus is largely slots focussed and excludes games such as baccarat and craps, so be sure to check the full T&,Cs.
Note that you have seven days to claim the bonus after creating an account. See our table below for full details of the Ruby Fortune sign-up offer:
If you are looking for other bonuses and promotions these are currently lacking at Ruby Fortune for regular customers. This includes Ruby Fortune no deposit bonuses, which will be hard to find.
Keep an eye out for new promotions and daily deals, such as free spins for online slots and the occasional no deposit bonus, which would be featured in the ‘Promotions’ section found in the main menu tab.
There is also a monthly newsletter that is sent out to those who wish to receive them. These can feature promotions for new titles with additional opportunities to win big.
VIP &, Extras
Ruby Fortune Casino’s loyalty program makes up for its lack of regular promotions. After signing up and making a first deposit, players automatically enter the Bronze stage of the program and earn 2,500 loyalty points.
These points can then be exchanged for bonus credits to spend on certain games. We’ve found that slots games offer the fastest way to pick up more points.
As players make their way up the stages to Privé,, with real money wagers, there will be added tailored perks such as exclusive Ruby Fortune bonuses.
Ruby Fortune VIPs will also be able to benefit from having a personal account manager, fast track customer service and quicker payout times on winnings and other promotions. Here is a summary below:
Ruby Fortune Casino Blog
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Ruby Fortune Casino Blog
Bayton Ltd (C41970), is a Maltese registered company registered at Villa Seminia, 8, Sir Temi Zammit Avenue, Ta XBiex XBX1011. Bayton Ltd is licensed under the Malta Gaming Authority, license number: MGA/B2C/145/2007 (issued 1st August 2018).
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Ruby Fortune Casino Review
Sometimes, an online casino can cause a stir in the industry that doesn’t involve their players. Such is the case with Ruby Fortune Casino. The casino has been in business since the early days of the online casino industry. However, a change of management a few years ago caused some major concerns with affiliates. It appears that the casino stopped working with long-time affiliate partners, canceling payments and changing Terms and Conditions.
I will tell you that many sites like ours have blacklisted Ruby Fortune and their sister sites as a result of the distressed relationship with affiliates. At Legit Gambling Sites, we are more focused on the value of a casino to you players, so while I acknowledge that this blacklisting exists on many sites, I am going to continue this review in the eyes of a potential depositing player.
About Ruby Fortune Casino
Ruby Fortune was opened in 2003 and is owned by the Palace Group. This company is based in Malta and owns several other brands as well, such as Mumm’s Gold and Spin Palace. The group also has a Malta gaming license. The company’s brands are some of the oldest on the market, and they were one of Microgaming’s first licensees.
Who Can Play at Ruby Fortune Casino
Ruby Fortune, as a Microgaming licensee, can no longer accept players from certain countries, in particular, the U.S. When Microgaming made this change to their policies almost a decade ago, it forced their clients to make one of two decisions, sever ties with the company or remove access to players from restricted countries.
Today, Ruby Fortune has more than a couple countries on their restricted list. I am sorry to say you are out of luck if your country appears on the list below.
- Antigua and Barbuda
- British Virgin Islands
- Czech Republic
- French Guiana
- French Polynesia
- Hong Kong
- North Korea
- Puerto Rico
- South Africa
- S. Virgin Islands
- United Kingdom
- United States
Ruby Fortune, as mentioned earlier, was one of Microgaming’s first clients, and remains one of their longest standing licensees. This is great news for you, Microgaming is one of the best software providers in the business. The company has been in the casino software business since the early 2000s, it has shown great resiliency and growth over the last decade, increasing their content library with some excellent branding and licensing deals. The Microgaming software is very much in demand from operators and players alike.
The Ruby Fortune Casino is available as both a downloadable piece of software and a no-download instant play option. The instant play option is browser-based, and many of the games have been optimized to be played on the browsers of most mobile devices.
For their Live Dealer Casino, Ruby Fortune uses Evolution Gaming as their partner. Evolution is a live-dealer focused company, so you know that means the quality of the games is going to be top-notch. Live Dealer Casino games continue to grow in popularity year over year.
The Good Stuff
If you have read any of my other casino reviews, you will know how much I love the Microgaming suite of games. This software company is in the top echelon of global providers, and they offer well over 450 games to their licensees. It’s a huge bummer that they decided to pull out of the U.S. market in 2006, as now Americans have to sit on the sidelines while other casino players around the world get a chance to enjoy these fantastic games.
It’s 2022, and I think in this day and age that casino operators should be doing more to appeal to players in their local countries. One easy way to start is to translate their websites into multiple languages, allowing players to read promotions and Terms and Conditions in their own native tongue.
Ruby Fortune was one of the first sites to focus on website translation, which is even more important to them given that they don’t take players from the U.S. or United Kingdom. As of today, you can find the Ruby Fortune site translated into the following languages:
- Brazilian Portuguese
The Bad Stuff
Recent Increase in Wagering Requirements
Look, it is already hard enough to try to earn the deposit bonuses offered by online casinos. Many operators are counting on the fact that you will run out of money well before you can turn those bonus dollars into actual cash. This is why I found it particularly disturbing that Ruby Fortune recently decided to change their wagering requirements from 40x to 50x. This just reeks of being cheap and is a major blow to the novice casino player, who now will rarely if ever earn those valuable bonus dollars.
Battles with Affiliates
We talked about this right off the top, after some changes in management, the decision was made to end relationships with many affiliates. This might have gone over with less trouble had the casino at the very least honored the outstanding balances owed to many of these affiliates, when it became apparent that they were not going to pay these folks what they were owed, all hell broke loose.
Forums and review sites blew up with complaints from these jilted affiliates, as a result, the casino ownership has been blacklisted by many of the reviewers I work with from other sites. I am thoroughly disappointed with the company’s decision to treat loyal affiliates in this manner.
Microgaming has an extensive catalog of slots titles, meaning you as a player is bound to find a game you will like. One thing that I really like about the Microgaming slots are the Jackpot games. There is one machine, Major Millions, that currently has a Jackpot that is over $1 million, and you can find this game front and center at Ruby Fortune.
You are going to find excellent gameplay, as well as games with different paylines and pay tables. Bonus games are another of Microgaming’s specialties, so you should play the right number of coins each spin to activate those games.
Here is a partial list of the over 350 slots titles you can find at Ruby Fortune:
- 108 Heroes
- 5 Reel Drive
- 7 Oceans
- Alaxe in Zombieland
- Arctic Agents
- Arctic Fortune
- Avalon HD
- Avalon II: The Quest For The Grail
- Battlestar Galactica
- Beach Babes
- Big Kahuna –, Snakes &, Ladders
- Big Top
- Break da Bank Again MegaSpin
- Bubble Bonanza
- California Gold
- Captain Cash
- Cash Splash –, 5 Reel
- Castle Builder
- City of Gold
- Classic 243
- Crazy Crocodile
- Cricket Star
- Cutesy Pie
- Dolphin Quest
- Drone Wars
- Fish Party
- Fruit Fiesta –, 3 Reel
- Game of Thrones
- Game of Thrones 15-Line
- Golden Dragon
- Golden Era
- Golden Princess
- Ho Ho Ho
- Hot As Hades
- Huangdi The Yellow Emperor
- Immortal Romance
- In It to Win It
- Irish Eyes
- Jester’,s Jackpot
- Jewels of the Orient
- Jewel Thief
- Jingle Bells
- Jurassic Park
- King Arthur
- King Cashalot
- Kings of Cash
- Kitty Cabana
- Ladies Nite
- Lady in Red
- Life of Riches
- Lucky Leprechaun
- Lucky Leprechaun’,s Loot
- Lucky Rabbit’,s Loot
- Lucky Twins
- Lucky Witch
- Lucky Zodiac
- Major Millions 3 Reel
- Major Millions 5 Reel
- Monster Mania
- Paradise Found
- Party Island
- Party Time
- Peek-A-Boo 3 Reel
- Pharaoh’,s Tomb
- Piggy Fortunes
- Pollen Nation
- Reel Spinner
- Reels Royce
- Reel Strike
- Reel Thunder
- Retro Reels
- Retro Reels Diamond Glitz
- Retro Reels Extreme Heat
- Rhyming Reels –, Georgie Porgie
- Riviera Riches
- Scary Friends
- Scrooge Repents
- Secret Admirer
- Secret Romance
- Secret Santa
- Silver Fang
- Sizzling Scorpions
- Ski Bunny
- Skull Duggery
- Soccer Safari
- So Many Monsters
- So Much Candy
- Supe It Up
- Sure Win
- Terminator 2
- The Dark Knight
- The Dark Knight Rises
- The Snake Charmer
- The Twisted Circus
- Thousand Islands
- Throne of Egypt
- Thunderstruck II
- Triple Magic
- Untamed Bengal Tiger
- Vinyl Countdown
- Western Frontier
- What a Hoot
Blackjack players like myself are in heaven when we login to our accounts at Ruby Fortune. Microgaming spreads a wide array of Blackjack variants, all of which offer slightly different rules and bonus games. Just look at all the titles to choose from:
- Vegas single deck
- Atlantic City
- Vegas strip
- Bonus Blackjack
- Atlantic City Gold
- Vegas Downtown
- Hi-Lo 13 European Blackjack
- European Gold
- European Blackjack Redeal
- Classic Blackjack
- Premier High Streak Blackjack
As for the other Table Games, don’t worry: the casino offers all the top games for you to choose from, including 10 different types of Roulette!
- Red Dog
- 3 Card Poker
- Pai Gow Poker
- Sic Bo
- Crown and Anchor
- Cyberstud Poker
- Double Exposure
- Poker Pursuit
- Spanish Blackjack
I love video poker. Why? Well, aside from being an excellent way to play a poker-style game while sitting at a machine or in your living room, video poker also offers one of the only chances to have the odds in your favor. A couple of the games, if played correctly, will give you a slight edge over the house, who wouldn’t love that?
Ruby Fortune has many different video poker games available, before you play, you should check the pay tables and then have a look at our Video Poker Guide for help in choosing the game and strategy for you.
- All Aces
- Jacks or Better
- All American
- Aces &, Faces
- Double Bonus
- Bonus Deuces Wild
- Tens or Better
- Aces &, Eights
- Deuces &, Joker
- Double Double Bonus
- Joker Poker (kings or better)
- Bonus Poker Deluxe
- Double Joker
- Deuces Wild
- Louisiana Double
As I mentioned above, Ruby Fortune offers its players a Live Dealer Casino option for many games via their partnership with Evolution Gaming. If you haven’t played Live Dealer games before, I highly encourage you to try them. The games have a much warmer feel to them as there is a live dealer on the other end of the camera, which also helps slow down the speed of the games. This gives players the feeling of playing in a land-based casino without having to leave the comfort of your home.
You can try these games via Live Dealer:
- Ultimate Texas Hold ‘,Em
- Three Card Poker
- Casino Hold ‘,Em
Currently, there is only one set of promotions at Ruby Fortune Casino. These are centered around your first three deposits at the casino. Here is an overview of how the bonuses work:
At Ruby Fortune, we believe in giving you the best opportunities to enjoy your gaming. That is why all new players qualify for our C$750 FREE Welcome Bonus.
We like to think of it as the gift that keeps you winning. Make your first deposit, and we’ll match it 100%, instantly doubling your bankroll! Further Bonuses of 50% and 25% on your next two deposits mean you’re guaranteed C$750 in Bonus Cash absolutely free.
- 1st Deposit Bonus –, 100% Match Bonus
Enjoy a 100% Match Bonus up to C$150 on your first deposit. This is our way of saying Welcome to Ruby! You can use your bonus immediately so get playing and start winning today.
As with most online casinos that restrict play from the U.S., Ruby Fortune has multiple options available to their players. The great thing about having so many options is that you get to choose how quickly you want to be paid, the only restriction is with which third party processors you currently have accounts.
Here are the options available to you:
- Visa Electron
- Skrill (Moneybookers)
- Direct Bank Transfer
- Visa Electron
- Skrill (Moneybookers)
- Direct Bank Transfer
Comp Program and VIP Program
Ruby Fortune Casino allows you to earn Club Points as you play which you can redeem for additional casino cash! For every 10 Euro that you gamble for Real Money, you can earn up to 1 Club Point. However, the contribution table for earning points is decidedly stacked against Blackjack players and towards slots players. Once you reach 1,000 points, you can redeem them for 10 Euro in Bonus cash, which is subject to some play-through requirements before you can cash it out.
Now, once you start earning those casino Club Points, the more you earn, the higher your VIP status! With each increase in status level comes some additional benefits, here’s a simple chart to outline what I mean:
|Casino bonuses per month**||€ 500||€1000||€2000||€5000||€7500||€10000+|
|VIP territory manager||–,||–,||Yes*||Yes*||Yes||Yes|
|Access to exclusive competitions and promotions||–,||–,||Yes*||Yes*||Yes||Yes|
|Travel to meet your VIP manager||–,||–,||Yes*||Yes*||Yes||Yes|
|Exclusive support phone number||–,||–,||–,||Yes*||Yes||Yes|
|Invites to worldwide VIP events and vacations||–,||–,||–,||Yes*||Yes||Yes|
|Invites to worldwide sporting events||–,||–,||–,||–,||Yes||Yes|
|Customized bonus offers||–,||–,||–,||–,||Yes||Yes|
|Customized gifts for player and family||–,||–,||–,||–,||–,||Yes|
There is also an Ultra VIP Program at Ruby Fortune that is a shared program across all the Palace Group’s casino. The Palace Group VIP Program is pretty simple, to even qualify to be a VIP, you need to meet the minimum requirements of at least 10,000 Euro in deposits and 150,000 Loyalty Points. Once you are invited to the club, the casino promises an enhanced gaming experience. Here’s what they tell you could receive by being a VIP:
- Platinum Loyalty tier
Becoming a VIP also benefits your Loyalty Club Account. Your Loyalty Club status will be instantly elevated to the Platinum Loyalty Tier for one month on achieving VIP status.
Boost your Loyalty balance within this month, and you will remain on our Platinum Tier, allowing you to earn 40% EXTRA Loyalty points.
You will be assigned your very own account manager who can talk you through these options where extensions on our generous and varied rewards can be arranged. Increased card limits for credit/debit cards can also be granted, and the improvement of your loyalty tier status can be used to boost your play.
Now, while I prefer the details to be laid out in a little more detail, I also appreciate that if the company wants to protect a great loyalty program from being copied, then keeping it behind closed doors is an excellent strategy.
Customer Service at Ruby Fortune casino is available whenever and however you want it. The casino provides agents 24 hours a day for you to be able to reach them whenever you have an issue. On their website, you can find multiple toll-free telephone numbers as well as a link to their Live Chat feature. If you want to email them, you have that option as well. One small added touch is that if you have lost or forgetting your password (something I often do) then there is a simple link to click and an email is sent to you automatically to be able to change the password securely.
Would I Play at Ruby Fortune Casino?
Given my love for the great affiliates out there, I was already leaning towards not recommending Ruby Fortune Casino to you as an option for real money casino play. I don’t like anything about what the ownership group did in mismanaging the affiliate relationship, and that definitely leaves me with a bad taste in my mouth.
Having said that, the reason you might want to look elsewhere is that the promotions are lacking at this casino. If you aren’t too fussy about the types of promos at a casino, then I would say you will be okay at Ruby Fortune. The Microgaming suite of games alone would be worth giving it a shot.